Guillermo Alarcon | Page 58
General Sales Manager - Volvo
Weston Volvo
3650 Weston Road
Davie, FL 33331
Dealership Experience
32 yrs, 11 mos
Industry Experience
40 yrs
Specialties & Trainings
customer service
leasing
inventory control
sales motivation
APB
Finance
CRM
683 Reviews
Write a Review683 Reviews of Guillermo Alarcon
August 05, 2018
Very happy with the customer service Leased a Volvo S60 about a week ago. Wonderful sales person (Juan Velez) which impressed us for his honesty and professionalism. The customer service Leased a Volvo S60 about a week ago. Wonderful sales person (Juan Velez) which impressed us for his honesty and professionalism. The customer service in general by management and finance was great as well. More
Other Employees Tagged: Orlando De La Nuez , Juan Velez
July 31, 2018
Knowledgeable, friendly and no pressure As a long time Volvo owner I came in knowing the vehicle I wanted but not knowing the various packages available. Danny was able to not only tell me As a long time Volvo owner I came in knowing the vehicle I wanted but not knowing the various packages available. Danny was able to not only tell me what each package contained but also to show me so I could absorb this information better. He was also able to assist me in determining the final monthly dollar amounts if I leased vs. purchased the vehicle, and was able to obtain all of the discounts available to (Volvo loyalty program and special current programs). He was EXTREMELY knowledgeable as to how to set up and use the on board computer settings. Very friendly and absolutely no pressure exerted. An absolute professional and a pleasure to deal with. C.J. (from F&I) got me in and out in 15 minutes which was great as I was on a time deadline. More
Other Employees Tagged: Danny Paulino, CJ
July 31, 2018
Happy new volvo costumer Just purchased a 2019 XC90 from Claudia Garcia at the Weston Volvo great experience wonderful customer service very knowledgeable and quick process no Just purchased a 2019 XC90 from Claudia Garcia at the Weston Volvo great experience wonderful customer service very knowledgeable and quick process no back and forth. More
Other Employees Tagged: Claudia Garcia, Orlando De La Nuez
July 26, 2018
Great customer service and very professional This dealership has very special employees and buying a Volvo is not only a purchase but it is an experience. My husband and I are very happy with the This dealership has very special employees and buying a Volvo is not only a purchase but it is an experience. My husband and I are very happy with the personalized service and for listening to our needs. Thank you to Guillermo and Rafael for their professionalism and dedication. More
Other Employees Tagged: Rafael Robles
July 24, 2018
Happy Customer My husband bought two Volvos here in the past 15 years. Finally-- it's my turn! I chose the new Volvo XC40. ILOVE IT! I was very satisfied with their My husband bought two Volvos here in the past 15 years. Finally-- it's my turn! I chose the new Volvo XC40. ILOVE IT! I was very satisfied with their service department in the past and this influenced my final decision. Also The XC40 was rated better than the BMW I was also considering. I especially enjoyed ALL the help from my sales specialist! Frank is an awesome salesman and professional! He knew- and explained every detail with clarity and patience. What a fun experience! I was really pleased with every step involved in purchasing my car. No pressure. And the process was smooth and uncomplicated. Thanks again Frank! More
Other Employees Tagged: Frank Martinez
July 24, 2018
Excellent service! Danny was the best! I highly recommend this dealer. Great service! Friendly with good inventory. I will defiantly go there again for my next purchase. Ask for Danny he wa I highly recommend this dealer. Great service! Friendly with good inventory. I will defiantly go there again for my next purchase. Ask for Danny he was awesome! More
Other Employees Tagged: Danny Paulino
July 24, 2018
NOT SATISFIED NOT SURE I WOULD RECOMMEND SALES OR SERVICE Work was incomplete. I’m the customer and I’m not pleased. Work was half done and vehicle returned as is. No one followed up about unfinished work Work was incomplete. I’m the customer and I’m not pleased. Work was half done and vehicle returned as is. No one followed up about unfinished work More
Other Employees Tagged: Vinnie Cubito
July 23, 2018
I am so happy! I had another Volvo for 8 years. Luis in service always took care of me and my Volvo. I was so happy over the years, I purchased another Volvo. Guille I had another Volvo for 8 years. Luis in service always took care of me and my Volvo. I was so happy over the years, I purchased another Volvo. Guillermo listened to all my needs and not only met, but exceeded them. I could not be happier. Thank you Weston Volvo! More
Other Employees Tagged: Vinnie Cubito, Orlando De La Nuez , Luis Gonzalez
July 13, 2018
Outstanding Customer Service From A-Z Outstanding.... This review was based on my own experience with Weston Volvo, and it was my first time with; but was not my first Volvo. Between Outstanding.... This review was based on my own experience with Weston Volvo, and it was my first time with; but was not my first Volvo. Between my first contact thru the internet; and a customer service representative was like 3min. From the first min my experience was always pleasant and precise, as it like to be; and I end up with a car better than my expectations, with a fair price. Mr.Al Ismail was the sales rep who assist me, I definitely recommend him as a rep; he's is kind, helpful, and always available to serve. More
Other Employees Tagged: Danitza Gonzales, Al Ismail
July 12, 2018
Gregorio Billini awesome! Greg was extremely patient with us. I was recently in a pretty nasty car accident, and thus was looking for the safest car on the market. He answered Greg was extremely patient with us. I was recently in a pretty nasty car accident, and thus was looking for the safest car on the market. He answered all of our questions and really took extra time to go over all the safety features that Volvo has and offers. He explained all of the safety features to me and also did a complete demo for all of us. Greg was not only knowledgable, but also extremely friendly and funny. I would definitely trust him and recommend him to my friends and family. More
Other Employees Tagged: Greg Billini

