Guillermo Alarcon | Page 67

Dealing with Weston Volvo is a wonderful experience I am extremely happy with the Weston Volvo dealership and all the people I met there. In particular my sales consultant Greg Billini and Guillermo Al I am extremely happy with the Weston Volvo dealership and all the people I met there. In particular my sales consultant Greg Billini and Guillermo Alarcon are a pleasure to deal with. Greg was truly professional in every way treating me with the utmost of respect and in a friendly and relaxed manner. The whole process of leasing a new car could not have been better. There was not the usual stress and pressure which many dealers put you through. I am sure I will have a long and happy relationship with Greg and this dealership. I would highly recommend them to anyone looking for a new car! More

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Superior professional salesman Mr. Paulino is a professional salesman. Excellent listener, promptly identified our needs and gave us best options to decide the acquisition of our ne Mr. Paulino is a professional salesman. Excellent listener, promptly identified our needs and gave us best options to decide the acquisition of our next new Volvo, this time XC60. Also we will come back to do business from this dealer again. It was a pleasent experience for us during the whole negociation and training process until we received the car. Alberto & Gala Laverde More

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Best experience Thanks to Claudia Garcia she made this buying experience very easy. She is the most honest and professional sales person that have ever met. We love o Thanks to Claudia Garcia she made this buying experience very easy. She is the most honest and professional sales person that have ever met. We love our new Volvo... More

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Exceptional Client Service Never thought I'd buy a Volvo, but I now have a week old S60 Inscription sitting outside & I love it. This dealership stands out among the rest along Never thought I'd buy a Volvo, but I now have a week old S60 Inscription sitting outside & I love it. This dealership stands out among the rest along that strip of roadway in Weston. A visit to Rick Case Honda, then Rick Case VW succeeded in two things, 1. A migraine, and 2. My swearing to never give a dime of my hard earned money to RC & his band of thieves. At Volvo, it was like night & day. Clean, simple but professional when u walk in. No blaring music, bright fluorescent sale signs, balloons hanging from everywhere (and thank god, no cologne drenched, arrogant, chauvinistic salesman, can u guess which place I'm referring to?) Just...professional...is the only word that comes to mind. We were looking at a couple cars, and no vultures swooped in laying down a line of BS. Instead, our sales consultant, Danny Paulino, slowly walked over & asked if we had any questions. We asked a bunch, sat in a couple cars & felt no pressure. Danny then asked, do you want to test drive one, no strings attached. So we did. Drove around local, then hit 75. Danny explained some of the key features & we returned. We asked about different options, models etc, and not once did the words "let's get some paperwork started" come out of his mouth. I was impressed with car. We told him we were looking at different cars that day & he kindly offered to get us the best quote he could, so we could compare with others the rest of the day. Unlike RC, where we couldn't even take a pic of the offer (which was pathetic, for the wrong car, for the wrong lease term, and included a trade in that we said we weren't trading in...just unbelievable). Anyway, we got the offer from Danny & WOW, what a deal. No haggling, no games, it can't be this simple right? I guess when you have people who focus on quality not quantity, and put exceptional client service at the forefront, it is that simple. Volvo, and especially Danny have a customer for life. p.s. Danny called me that night to make sure everything was ok...then 2 days later just to check on me, then I called him to ask a question. So in less than a week, 3 calls. I didn't get 3 calls total during my previous lease with Acura, unless you count the last month of the lease where I seemed to get a call every day, since they had a "great deal lined up for a preferred customer". Sorry, doesn't work like that. So if ur car shopping/browsing, try Volvo in Weston. At a minimum, you get treated like a human being, you can test drive a sweet car, and they have free coffee, cappuccino, espresso while ur there. Ask for Danny, he's the man. More

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Lack of Accountability This dealership has an accountability issue. Sales people say and promise things that Sales Managers are either unaware of or choose not to honor beca This dealership has an accountability issue. Sales people say and promise things that Sales Managers are either unaware of or choose not to honor because it is not in their interest to . On top of accountability issues, I personally feel they use bait and switch tactics to pull a potential customer in and do not deliver what is advertised. I will no longer do business with Weston Volvo and will make sure I use social media to steer as many people away from this dealership as possible. More

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Lease experience Mr Gregorio Billini , went the extra mile to detail answering all email sent to him prior to sitying down and signing papers . His way of being shows Mr Gregorio Billini , went the extra mile to detail answering all email sent to him prior to sitying down and signing papers . His way of being shows the care he provides to his clients , along with Mr Guillermo Alarcon , They both have privided us with an experience with no turbulence , smoother than that , just impossible . Thank you , Gentlemen , For providing such a welcoming atmosphere , Manuel More

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Worst experience in 20 years I had the worst experience in the last 20 years of leasing vehicles. I attempted to lease a car from Weston Volvo but the negotiations took a long tim I had the worst experience in the last 20 years of leasing vehicles. I attempted to lease a car from Weston Volvo but the negotiations took a long time, we were close to finish the deal but it was closing time. The manager got involved and tried to pressure me to give a deposit. He used various lies and tricks to get me to commit but I was so tired and hungry that decided to sleep over the deal and come back the next day. The next day, I visited a different dealer to compare the deal. I was offered a little better deal but on a different color car. I went back to Weston Volvo and mention the offer that I got from the other dealer. That is when the manager got very upset, threw a temper tantrum, verbally abused the salesman and walked away. I ended up agreeing to the original deal from the previous day but when the salesman went back to him he refused to continue dealing with me. Rip my application and walk away. More

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Weston Volvo: Professional and Friendly Service In the Miami area, buying a car could be a negative experience. This is why I continue to give my business to Weston Volvo. Not only are the cars grea In the Miami area, buying a car could be a negative experience. This is why I continue to give my business to Weston Volvo. Not only are the cars great, but the staff is highly professional and willing to go above and beyond to provide you with wonderful service. The General Sales Manager will make sure you get a deal that works for you. Vinnie, the sales consultant, is knowledgeable about the vehicles and professional. The entire team is truly awesome and will make car shopping a quick and exciting experience. More

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Excellence in service Great service and nice people, very professional and friendly. A lot of variety to choose from, highly recommended. Ask for Steve delnick that wi Great service and nice people, very professional and friendly. A lot of variety to choose from, highly recommended. Ask for Steve delnick that will make your dream true!! More

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Best shopping experience Best treatment we have ever gotten at any dealership we have gone to. Super organized, super helpful, and very friendly. Will definitely recommend thi Best treatment we have ever gotten at any dealership we have gone to. Super organized, super helpful, and very friendly. Will definitely recommend this dealership and will definitely keep going there. More

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