Guillermo Alarcon | Page 66

Great Experience! Came in looking for both a new car and a used car. Got excellent service initially from Guillermo and then from Claudia. We had knowledgeable and no Came in looking for both a new car and a used car. Got excellent service initially from Guillermo and then from Claudia. We had knowledgeable and no pressure discussions. Ultimately bought a new XC60. Didn't find the exact used car I was looking for, but Claudia has been in timely contact to keep me updated on what else come up available. May end up going from never owning a Volvo to having all Volvos! More

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Amazing experience Volvo of Weston exceeded my expectations. They were able to give me an amazing deal on my new veichle with no problem or hidden fees. Love that they k Volvo of Weston exceeded my expectations. They were able to give me an amazing deal on my new veichle with no problem or hidden fees. Love that they kept there word and I did not waste anytime driving out from Miami Beach. Manager Guillermo Alarcon and sales rep. Danny Paulino are the best! Excited to be back with Volvo. Best part is they are kid friendly and even have a play room for the kids. Best car buying experience even for my two year old who loved the playroom. More

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Exceptional This was the most enjoyable car buying experience I have ever had. Vinnie Cubito was excellent. He was able to navigate us through the all the differe This was the most enjoyable car buying experience I have ever had. Vinnie Cubito was excellent. He was able to navigate us through the all the different car options. He was very kind and patient - it was like dealing with family! I would absolutely recommend Vinnie and the Weston Volvo team to anyone! More

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Best Dealership in South Florida I LOVE this dealership. Being buying, leasing or servicing my cars they continuously exceed my expectations. They always go over and above. I've be I LOVE this dealership. Being buying, leasing or servicing my cars they continuously exceed my expectations. They always go over and above. I've been dealing with them for over 20 years and about 10 cars. Don't look any further...this is where you want to get your next car. More

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Dealing with Weston Volvo is a wonderful experience I am extremely happy with the Weston Volvo dealership and all the people I met there. In particular my sales consultant Greg Billini and Guillermo Al I am extremely happy with the Weston Volvo dealership and all the people I met there. In particular my sales consultant Greg Billini and Guillermo Alarcon are a pleasure to deal with. Greg was truly professional in every way treating me with the utmost of respect and in a friendly and relaxed manner. The whole process of leasing a new car could not have been better. There was not the usual stress and pressure which many dealers put you through. I am sure I will have a long and happy relationship with Greg and this dealership. I would highly recommend them to anyone looking for a new car! More

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Superior professional salesman Mr. Paulino is a professional salesman. Excellent listener, promptly identified our needs and gave us best options to decide the acquisition of our ne Mr. Paulino is a professional salesman. Excellent listener, promptly identified our needs and gave us best options to decide the acquisition of our next new Volvo, this time XC60. Also we will come back to do business from this dealer again. It was a pleasent experience for us during the whole negociation and training process until we received the car. Alberto & Gala Laverde More

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Best experience Thanks to Claudia Garcia she made this buying experience very easy. She is the most honest and professional sales person that have ever met. We love o Thanks to Claudia Garcia she made this buying experience very easy. She is the most honest and professional sales person that have ever met. We love our new Volvo... More

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Exceptional Client Service Never thought I'd buy a Volvo, but I now have a week old S60 Inscription sitting outside & I love it. This dealership stands out among the rest along Never thought I'd buy a Volvo, but I now have a week old S60 Inscription sitting outside & I love it. This dealership stands out among the rest along that strip of roadway in Weston. A visit to Rick Case Honda, then Rick Case VW succeeded in two things, 1. A migraine, and 2. My swearing to never give a dime of my hard earned money to RC & his band of thieves. At Volvo, it was like night & day. Clean, simple but professional when u walk in. No blaring music, bright fluorescent sale signs, balloons hanging from everywhere (and thank god, no cologne drenched, arrogant, chauvinistic salesman, can u guess which place I'm referring to?) Just...professional...is the only word that comes to mind. We were looking at a couple cars, and no vultures swooped in laying down a line of BS. Instead, our sales consultant, Danny Paulino, slowly walked over & asked if we had any questions. We asked a bunch, sat in a couple cars & felt no pressure. Danny then asked, do you want to test drive one, no strings attached. So we did. Drove around local, then hit 75. Danny explained some of the key features & we returned. We asked about different options, models etc, and not once did the words "let's get some paperwork started" come out of his mouth. I was impressed with car. We told him we were looking at different cars that day & he kindly offered to get us the best quote he could, so we could compare with others the rest of the day. Unlike RC, where we couldn't even take a pic of the offer (which was pathetic, for the wrong car, for the wrong lease term, and included a trade in that we said we weren't trading in...just unbelievable). Anyway, we got the offer from Danny & WOW, what a deal. No haggling, no games, it can't be this simple right? I guess when you have people who focus on quality not quantity, and put exceptional client service at the forefront, it is that simple. Volvo, and especially Danny have a customer for life. p.s. Danny called me that night to make sure everything was ok...then 2 days later just to check on me, then I called him to ask a question. So in less than a week, 3 calls. I didn't get 3 calls total during my previous lease with Acura, unless you count the last month of the lease where I seemed to get a call every day, since they had a "great deal lined up for a preferred customer". Sorry, doesn't work like that. So if ur car shopping/browsing, try Volvo in Weston. At a minimum, you get treated like a human being, you can test drive a sweet car, and they have free coffee, cappuccino, espresso while ur there. Ask for Danny, he's the man. More

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Lack of Accountability This dealership has an accountability issue. Sales people say and promise things that Sales Managers are either unaware of or choose not to honor beca This dealership has an accountability issue. Sales people say and promise things that Sales Managers are either unaware of or choose not to honor because it is not in their interest to . On top of accountability issues, I personally feel they use bait and switch tactics to pull a potential customer in and do not deliver what is advertised. I will no longer do business with Weston Volvo and will make sure I use social media to steer as many people away from this dealership as possible. More

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Lease experience Mr Gregorio Billini , went the extra mile to detail answering all email sent to him prior to sitying down and signing papers . His way of being shows Mr Gregorio Billini , went the extra mile to detail answering all email sent to him prior to sitying down and signing papers . His way of being shows the care he provides to his clients , along with Mr Guillermo Alarcon , They both have privided us with an experience with no turbulence , smoother than that , just impossible . Thank you , Gentlemen , For providing such a welcoming atmosphere , Manuel More

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