Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 26

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

September 29, 2025

Dealership Rating
Employee Rating

Fancy! New facilities are clean and well deserved for a hardworking crew. Guillermo was awesome as usual! But whoever washed my car did a poor job. There wa More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Precision Honda responded

none25, thank you for taking the time and leaving us a review ! Thank you for coming in and getting your vehicle serviced here at Precision Honda ! We are glad Guillermo was able to provide you with a great customer service !-Dennis Alejo GSM

September 29, 2025

Dealership Rating
Employee Rating

Truly EXCELLENT customer service every time. Guillermo is always so helpful and always attentive. He patiently listens to my concerns and consistently goes out of his way to make sure I am compl More

by biancavasquez.91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Precision Honda responded

biancavasquez.91, thank you for taking the time and leaving us a review ! We’re incredibly proud to have Guillermo on our team, and it’s wonderful to hear how his dedication, professionalism, and attentiveness have made such a positive impact on your experience. Transparency, patience, and speedy service are exactly the standards we strive for, and Guillermo truly embodies these values. We’ll be sure to share your kind words with him he will be honored by your praise! Thank you for choosing Precision Honda and for taking the time to recognize exceptional service.-Dennis Alejo GSM

September 29, 2025

Dealership Rating
Employee Rating

Thank you Guillermo, great customer service. He's always has going above and beyond and answers all my questions. More

by freddygamboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Precision Honda responded

freddygamboa , thank you for taking the time and leaving us a review ! We're so glad to hear that Guillermo consistently goes above and beyond to provide excellent customer service and answers all your questions.-Dennis Alejo GSM

September 29, 2025

Dealership Rating
Employee Rating

Beautiful building But I don’t thinki that I orbshouldn’t be charge for a defective tire from your dealership and I was charged More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Precision Honda responded

JA , Thank you for taking the time and leaving us a review ! Thank you for your feedback and for the kind words about our facility we’re glad you found the dealership welcoming.-Dennis Alejo GSM

September 26, 2025

Dealership Rating
Employee Rating

Customer service was on point, since the beginning was welcome with a friendly face, details was explained on the service that was done More

by garciam9194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

Sep 26, 2025

Precision Honda responded

garciam9194, We’re delighted to hear that you were welcomed warmly and that our team took the time to clearly explain the details of the service. Providing friendly and transparent service from start to finish is very important to us.-Dennis Alejo GSM

September 26, 2025

Dealership Rating
Employee Rating

Issue still persists, not fixed yet. I’ve been experiencing the issue continuously and I have proof but you guys don’t find the issue. More

by Josenaranjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 25, 2025

Dealership Rating
Employee Rating

It was a an excellent service, took care informed me and the car was on timethankvyou for the service More

by twins77tito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Precision Honda responded

twins77tito,thank you for taking the time and leaving us a review. Our team takes pride in keeping our customers informed and making sure everything is completed on time, so it's great to know we delivered on that for you.-Dennis Alejo GSM

September 25, 2025

Dealership Rating
Employee Rating

Guillermo was very professional and friendly. He is very knowledgeable. The service done on the van was well done. Great experience. More

by Kendol1349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Precision Honda responded

Kendol1349, Thank you for taking the time and leaving us a review ! We’re thrilled to hear that Guillermo provided you with professional, friendly service and that you’re happy with the work done on your van. His knowledge and dedication truly make a difference, and we’ll be sure to pass along your kind words to him. We appreciate your trust in us and look forward to serving you again in the future!-Dennis Alejo GSM

September 24, 2025

Dealership Rating
Employee Rating

Good service especially from Guillermo getting everything done for my service and the dealer super clean and very pretty and good coffee too More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Precision Honda responded

Eve, thank you for taking the time and leaving us a review ! We’re so glad to hear you had a positive experience with your service visit and that Guillermo took great care of you. We also appreciate your compliments about the cleanliness of the dealership and we're happy to hear you enjoyed the coffee too!-Dennis Alejo GSM

September 22, 2025

Dealership Rating
Employee Rating

Buen servicio persona amable explica bien tiene experiencia Buena cominunicacion buen vendedor y atento eficiente More

by ELOISA FAVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Precision Honda responded

ELOISA FAVELA, ¡Muchísimas gracias por tu comentario! Nos alegra saber que recibiste un servicio amable, claro y eficiente. Nos enorgullece contar con un equipo experimentado y comprometido en brindar una atención de calidad a cada cliente.Gracias por elegir Precision Honda — aquí estaremos siempre que nos necesites. ¡Disfruta mucho tu vehículo nuevo!-Dennis Alejo GSM

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