Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 27

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

December 16, 2025

Dealership Rating
Employee Rating

Great service. Always reliable and trustworthy. I've been coming here for a while and they've stayed consistent for sure. More

by Copywgc
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 16, 2025

Precision Honda responded

Copywgc, Thank you for coming in to Precision Honda and sharing your experience !We truly appreciate you being a long-time customer and are happy to hear that our team has consistently provided reliable and trustworthy service. Your support means a lot to us, and we look forward to continuing to take great care of you for many visits to come. Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

December 15, 2025

Dealership Rating
Employee Rating

Is always a pleasure to go and see Guillermo to help me with my car maintenance is great service advisor plus an excellent human person always help me and does the best may God bless him always and the dea More

by salvador5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Precision Honda responded

salvador5, Thank you for taking the time and sharing your experience ! It is always a pleasure to hear such wonderful feedback about Guillermo. He truly is an outstanding service advisor and an even better person, and we’re grateful to have him on our team. We appreciate your trust in us for your vehicle’s maintenance and your continued support of our dealership.-Dennis Alejo GSM

December 15, 2025

Dealership Rating
Employee Rating

Accepted me without an appointment. Took care of the car’s recall and battery issue. More

by mavelcarias12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

December 14, 2025

Dealership Rating
Employee Rating

It’s state of the art but miss the popcorn. Just kidding :). Love it though. More

by Rig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

Dec 15, 2025

Precision Honda responded

Rig, Thank you for taking the time and sharing your experience ! We’re glad you’re enjoying our state-of-the-art location and appreciate your continued support. We look forward to welcoming you back.-Dennis Alejo GSM

December 13, 2025

Dealership Rating
Employee Rating

Últimamente nunca me dan el reporte de reparación lo llevo por una cosa y dicen q le encuentran otra, la verdad no se q le hacen a mi carro cuando se esta ahí en el dealer casi todo el dia More

by Saryv8386
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

December 11, 2025

Dealership Rating
Employee Rating

GUILLERMO HERNANDEZ- SERVICE MANAGER AND HIS TEAM OF OUTSTANDING TECHNICIANS PROVIDE ME WITH OUTSTANDING CUSTOMER SERVICE AND VERY TIMELY AND COMPLETE CARE OF MY HONDA ACCORD. GUILLERMO PROVIDES HIS More

by TahoeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ARNEL...MASTER HONDA MECHANIC

Dec 13, 2025

Precision Honda responded

TahoeB, thank you for taking the time and sharing your experience !We are truly honored by your kind words and by your loyalty to Precision and LA Honda World over the past 19 years. Guillermo Hernandez and his team consistently set the standard for excellence, and it means a great deal to hear how his technical knowledge, communication, and professionalism have made such a positive impact on your service experience. We are very fortunate to have Guillermo and our outstanding technicians as part of the Precision team. Your trust and confidence, especially given your many years of experience with vehicle service, are sincerely appreciated. We look forward to continuing to provide you with the highest level of care for many years to come.-Dennis Alejo GSM

Dec 13, 2025

TahoeB responded

Thank You Mr. Alejo for your very kind and thoughtful response! Happy Holidays! All the Best Wishes! Tahoe Brian

December 11, 2025

Dealership Rating
Employee Rating

Amazing customer service friendly and very welcoming I will definitely recommend to others to visit More

by daviid_garciia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Precision Honda responded

daviid_garciia, thank you for taking the time and sharing your experience !We’re delighted to hear that you experienced amazing customer service and felt welcomed during your visit. Your recommendation means a great deal to us, and we truly appreciate you sharing it with others.-Dennis Alejo GSM

December 10, 2025

Dealership Rating
Employee Rating

Guillermo is the best service advisor that I have had here at Precision Honda since I bought my new car 2025 Honda Civic. More

by angelfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Precision Honda responded

angelfan, Thank you for sharing your experience ! We’re thrilled to hear that Guillermo has provided you with the best service experience since purchasing your 2025 Honda Civic. He is dedicated to taking great care of our customers, and feedback like yours truly means a lot. We appreciate you choosing Precision Honda and look forward to continuing to serve you for all your vehicle needs!-Dennis Alejo GSM

December 10, 2025

Dealership Rating
Employee Rating

Great customer service from Guillermo, car was ready before the time that was promised. Would recommend servicing your car with Guillermo. More

by emiliobarrazag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Dec 10, 2025

Precision Honda responded

emiliobarrazag, Thank you for sharing your experience ! We’re glad to hear that Guillermo provided you with great customer service and that your vehicle was ready even earlier than promised. He takes pride in delivering efficient and reliable service, and your recommendation means a lot to us.-Dennis Alejo GSM

December 08, 2025

Dealership Rating
Employee Rating

Very good service vehicle was ready when they said. Friendly staff Always satisfied with my service advisor he goes above and beyond More

by cynthiacavazos3
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 09, 2025

Precision Honda responded

cynthiacavazos3,thank you for taking the time and sharing your experience !We’re thrilled to hear that your vehicle was ready on time and that our staff made your visit a pleasant one. It’s great to know your service advisor consistently goes above and beyond.-Dennis Alejo GSM

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