Guillermo Hernandez | Page 29

Precision Honda responded

smcampos02 ,thank you so much for your feedback and for taking the time to leave us a review! We're so glad to hear that you're always pleased with the service at Honda World. Guillermo Hernandez is a valued member of our team, and we're happy to know he’s keeping you well-informed about your vehicle. Your continued trust and feedback mean a lot to us — we look forward to serving you again! -Dennis Alejo GSM

Precision Honda responded

mirian_pn, thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear that every visit has been a great experience thanks to Anthony , Robert and Guillermo that were here for you. Providing easy and hassle-free service is exactly what we strive for, and it's wonderful to know we're meeting that goal!-Dennis Alejo GSM

Precision Honda responded

Maria, thank you so much for your feedback and for taking the time to leave us a review! We're thrilled to hear that Anthony provided attentive and customer-focused service. Keeping our customers informed and comfortable throughout the process is a top priority, and it's great to know Anthony delivered on that. -Dennis Alejo GSM

Precision Honda responded

reyno8484, thank you for your rating. I am glad to hear about your great customer service experience you received from Anthony Robert and Guillermo ! Dennis Alejo GSM

Precision Honda responded

pkdorsett2001, thank you so much for your feedback and for taking the time to leave us a review! We're grateful for your support and are glad you had a positive experience overall. We did notice you gave us 4 stars instead of 5, and we’d love to know what we can do to improve and turn that 4 into a 5-star experience next time. Your input helps us grow and serve our customers better! Please feel free to reach out with any suggestions or details — we’re always listening.(562)-929-7000 -Nathalie Garcia , Customer Relations Manager

Precision Honda responded

Marie , Thank you for your rating. I am glad to hear about the friendly dependable and fair experience Guillermo was able to provide you ! Dennis Alejo GSM

Precision Honda responded

Mike, Thank you for your rating. I am glad to hear about the great experience your received from Guillermo and Alex ! Dennis Alejo GS

Precision Honda responded

Ricardo , Thank you for your rating. I am glad to hear about the reasonable prices and quality of work you received from out staff Gihan Robert and Guillermo ! Dennis Alejo GS

Precision Honda responded

Princess, Thank you for your rating. I am glad to hear about the awesome customer service you received from Alex and Guillermo ! Dennis Alejo GS

Precision Honda responded

Letty282, Gracias por tomarse el tiempo para compartir sus comentarios. Lamentamos mucho su reciente experiencia y le pedimos disculpas por las molestias que le causó la devolución del control remoto sin la llave original. Sin duda, ese no es el nivel de servicio que nos esforzamos por brindar. Nos alegra saber que Guillermo pudo ayudarle y que lo encontró profesional; eso significa mucho para nosotros y le haremos llegar sus amables palabras. Agradeceríamos mucho la oportunidad de corregirlo. Si hay algo que podamos hacer para recuperar su confianza y obtener esa calificación de 5 estrellas, por favor, háganoslo saber. Mi linea directa es 562-929-7000 Su satisfacción es importante para nosotros y nos comprometemos a mejorar basándonos en sus comentarios. Gracias nuevamente por informarnos sobre esto. -Nathalie Garcia Manager de Relaciones al cliente