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Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 28

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

September 12, 2025

Dealership Rating
Employee Rating

Oh it was great the agent was wonderful and they were so fast really they were More

by Marieburns833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez

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Sep 12, 2025

Precision Honda responded

Marieburns833, thank you for taking the time and leaving us a review ! We're thrilled to hear that you had a great experience and that our agent took such good care of you. Fast, friendly service is what we strive for, and we're glad we delivered. We truly appreciate your visit and hope to see you again soon!-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable I received my in a timely manner if was wash and clean More

by Bspriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

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Sep 10, 2025

Precision Honda responded

Bspriggs, thank you for taking the time and leaving us a review ! We're glad to hear that our team was friendly and knowledgeable, and that your vehicle was returned to you on time, washed, and clean. That’s exactly the level of service we strive to provide every day.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Overall all great experience. . Guillermo is always my go to guy. He's excellent and always on top of everything.. More

by qbnquty
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Sep 10, 2025

Precision Honda responded

qbnquty, Thank you for taking the time and leaving us a review !We're so glad to hear you had a great experience, and we truly appreciate your kind words about Guillermo. He’s a valued part of our team, and it’s great to know he’s consistently delivering the excellent service you count on.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

He was great customer service thanks again for all the help with lock set when can i pick up More

by Gmandy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran

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Sep 10, 2025

Precision Honda responded

Gmandy1, thank you for taking the time and leaving us a review ! We're thrilled to hear that you received great customer service and that we were able to help with your lock set. -Dennis Alejo GSM

September 04, 2025

Dealership Rating
Employee Rating

Going in without an appointment, service was done very quickly. Very happy with that thank you Precision Honda. The only bummer was an item that my sons bought and had me put on my start button. Ended up More

by nsxnext121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lee, Robert Pastor

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Sep 05, 2025

Precision Honda responded

nsxnext121, thank you for taking the time and leaving us a review ! We’re glad to hear our team was able to assist you quickly, even without an appointment—that’s exactly the kind of efficiency we strive for.-Dennis Alejo GSM

September 03, 2025

Dealership Rating
Employee Rating

Ability to assist last minute appointment requests and provide prompt and quality service. Thank you More

by egomezz987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2025

Precision Honda responded

egomezz987, thank you for taking the time and leaving us a review ! We're glad to hear that we were able to accommodate your last-minute appointment and deliver prompt, quality service. It's always our goal to be as flexible and responsive as possible for our customers.-Dennis Alejo GSM

September 02, 2025

Dealership Rating
Employee Rating

The new building and location looks modern and clean. Faster service would make it even better. More

by dnajor91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 02, 2025

Precision Honda responded

dnajor91, thank you for taking the time and leaving us a review ! We're glad to hear you like our new building and location — we’ve worked hard to create a modern, welcoming environment for our customers. We also appreciate your honest input about the speed of service. We're always looking for ways to improve, and your comments help us focus on where we can do better. We hope to provide you with an even smoother experience on your next visit!-Dennis Alejo GSM

September 01, 2025

Dealership Rating
Employee Rating

I always request Gigan Gutierrez whenever I have my car serviced. He is friendly and provides great customer service. More

by cindypelusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal , Gihan Gutierrez

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Sep 01, 2025

Precision Honda responded

cindypelusa1, We’re thrilled to hear that Gigan , Gutierrez consistently provides you with friendly and excellent customer service. He’s truly a valued member of our team, and we’re glad to know he’s making your service experience a great one. -Dennis Alejo GSM

September 01, 2025

Dealership Rating
Employee Rating

1 suggestion have a separate line for appointments and 1 without appointments. I waited too long in the service line with an appointment. More

by Hunnybunches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 01, 2025

Precision Honda responded

Hunnybunches, thank yo for taking the time and leaving us a review ! Thank you for the suggestion we are currently working on a solution. We look forward to assisting you again in the future !-Dennis Alejo GSM

September 01, 2025

Dealership Rating
Employee Rating

Guillermo was very attentive and helpful with my car service needs. Will return to service with Guillermo outstanding service advisor! More

by emiliobarrazag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 01, 2025

Precision Honda responded

emiliobarrazag, thank you for your feedback! We’re so pleased to hear that Guillermo provided you with attentive and helpful service. He truly is an outstanding service advisor, and we’re lucky to have him on our team. We appreciate your trust and are thrilled to know you’ll be returning. We look forward to seeing you again at Precision Honda! -Dennis Alejo GSM

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