Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 28

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

December 08, 2025

Dealership Rating
Employee Rating

Guillermo has excellent customer service skills. I felt comfortable with him . I trust what he says More

by senddit09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2025

Dealership Rating
Employee Rating

Excelente servicio muy amables muy buenas instalaciones cafecito gratis nada mas faltaron las donas o y terminaron pronto muy rápidos More

by jr3989341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2025

Dealership Rating
Employee Rating

Overstaffed facility documentation feedback to customer extremely poor would not return to this facility for ongoing service More

by vanderlindencw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 07, 2025

Dealership Rating
Employee Rating

The service was excellent. Nikki was invaluable. Thank you, NIKKI, for your help. I really appreciate it. More

by BJONES5204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

Dec 08, 2025

Precision Honda responded

BJONES5204, Thank you for taking the time and sharing your experience! We’re delighted to hear that you received excellent service and that Nikki was such a valuable help throughout your visit. She will be thrilled to know her support made a meaningful difference.-Dennis Alejo GSM

December 06, 2025

Dealership Rating
Employee Rating

I have been working with Guera for years on these customer service and is very knowledgeable More

by gochoa81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Precision Honda responded

gochoa81, Thank you for taking the time and sharing your experience! We truly appreciate your loyalty over the years. Guillermo is an exceptional member of our team, and we’re glad to hear that her knowledge and customer service have consistently made a positive impact. We look forward to continuing to serve you!-Dennis Alejo GSM

December 06, 2025

Dealership Rating
Employee Rating

My Service Advisor, Guillermo Hernandez, was very professional & provided excellent customer service. He communicated on the status of the vehicle & promptly had my vehicle ready for pick up. I also More

by joannbriannanoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Precision Honda responded

joannbriannanoah , Thank you for taking the time and sharing your experience! We're thrilled to hear that Guillermo provided you with professional, attentive service and kept you well-informed throughout your visit. It’s great to know your vehicle was ready on time and returned to you clean and shining our team takes pride in those details.-Dennis Alejo GSM

December 05, 2025

Dealership Rating
Employee Rating

Buen servicio al cliente personal atento y amable en mi primera visita si lo recomiendo amos amistades y familia More

by Luz25217
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Dec 06, 2025

Precision Honda responded

Luz25217,¡Hola! Muchas gracias por compartir tu experiencia con nosotros.Como gerente, me alegra saber que recibiste un buen servicio al cliente y que nuestro personal fue atento y amable durante tu primera visita. Nos llena de satisfacción saber que nos recomiendas a tus amistades y familia; esa es la mejor recompensa para todo nuestro equipo.-Dennis Alejo GSM

December 04, 2025

Dealership Rating
Employee Rating

On arrival I was greeted with a morning smile and information on my cars services. More

by Slandeta98
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 05, 2025

Precision Honda responded

Slandeta98, Thank you for taking the time and sharing your experience !We’re delighted to hear that you were greeted with a warm smile and given helpful information about your vehicle’s services right from the start. Providing friendly, informative service is something we take pride in, and it’s great to know we delivered that for you.-Dennis Alejo GSM

December 02, 2025

Dealership Rating
Employee Rating

Very prompt to respond and very nice. Guillermo was very supportive and explained well the process. More

by miranda.deanna110
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 02, 2025

Precision Honda responded

miranda.deanna110, Thank you for taking the time sharing your experience !We’re pleased to hear that Guillermo was prompt, supportive, and thorough in explaining the process. Providing clear communication and a positive experience is always our goal, and we’re glad Guillermo delivered that for you.-Dennis Alejo GSM

December 01, 2025

Dealership Rating
Employee Rating

Guillermo was EXCELLENT! ! Great service and very detailed and patient answering all my questions.GREAT!!! More

by Lups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Precision Honda responded

Lups, Thank you for taking the time and sharing your experience ! We’re thrilled to hear that Guillermo was excellent and provided great service. His attention to detail and patience in answering all your questions are qualities we’re very proud of.-Dennis Alejo GSM

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