Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 7

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
412 Reviews

Dealership Experience

32 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

parts and service

4.9

412 Reviews

Write a Review

412 Reviews of Guillermo Hernandez

August 02, 2026

Dealership Rating
Employee Rating

Friend kind and car is always ready on time I am always satisfied when I take my Honda into get service. My sales representative Guillermo always goes above and beyond. All staff is very friendly nice and More

by cynthiacavazos3
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 03, 2026

Precision Honda responded

cynthiacavazos3, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you've consistently had such positive experiences with our service team. It's wonderful to know your vehicle is always ready on time and that Guillermo continues to go above and beyond to provide exceptional care. We'll be sure to share your kind words with him and the rest of our team. We truly appreciate your loyalty and recommendation, and we look forward to taking care of your Honda for many years to come!-Dennis Alejo GSM

July 29, 2026

Dealership Rating
Employee Rating

Gmo is nice service advisor and long time i have four honda modal I service good More

by Deveshdesai10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Precision Honda responded

Deveshdesai10, Thank you for choosing Precision Honda and sharing your experience! Thank you for your 5 star review. Providing excellent service is our top priority, and we are glad Guillermo delivered a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

July 29, 2026

Dealership Rating
Employee Rating

Muchas gracias a Guillermo ah mi representante desde el 2017 que arregla mi vehiculo todo el tiempo y esta me trata bien como cliente. Muchas gracias à la amablidad de la gerente Nathalie y por su assiste More

by Marina Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathalie Garcia

Jul 29, 2026

Precision Honda responded

Marina Flores, ¡Muchas gracias por compartir su experiencia! Nos alegra saber que Guillermo ha podido brindarle un servicio de confianza desde 2017 y que siempre lo ha atendido con el cuidado y la atención que usted merece. También le agradecemos sus amables palabras hacia Nathalie. Para todo nuestro equipo es un placer poder asistirle y hacer que cada visita sea una experiencia positiva. Valoramos sinceramente su confianza y esperamos seguir atendiéndole por muchos años más!-Dennis Alejo GSM

July 28, 2026

Dealership Rating
Employee Rating

Good, efficient and very friendly Would recommend to future and potential customers Keep up the good work and see you soon More

by lverdin09
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 29, 2026

Precision Honda responded

lverdin09,Thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear you had a good, efficient, and friendly experience with our team. Your recommendation means a great deal to us, and we truly appreciate your support. We'll keep working hard to provide the same great service every time. We look forward to seeing you again soon!-Dennis Alejo GSM

July 28, 2026

Dealership Rating
Employee Rating

Horrible, the service was horrible. I will never take my car back k to your dealer or will I never buy a car from this dealer again. If you want to know why, you can give me a call More

by glowserg
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

July 27, 2026

Dealership Rating
Employee Rating

It's always Great, Guillermo is excellent as an advisor and is always at hand to help, our vehicles are maintained well with Honda World Downey! More

by noemail23
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 27, 2026

Precision Honda responded

noemail23, Thank you for choosing Precision Honda and sharing your experience ! We're so happy to hear that Guillermo has consistently provided excellent service and support as your advisor. His dedication to helping our customers and ensuring their vehicles are well maintained is truly appreciated. We’ll be sure to share your kind words with him. Thank you for choosing Honda World Downey, and we look forward to continuing to provide you with great service!-Dennis Alejo GSM

July 26, 2026

Dealership Rating
Employee Rating

Excellent customer service extremely helpful. We are very pleased with Guillermo and your company Excellent, friendly service More

by sinolagrandma
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 27, 2026

Precision Honda responded

sinolagrandma, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you received excellent customer service and that Guillermo was so helpful throughout your experience. Providing friendly, professional service is our top priority, and we're thrilled to know you were so pleased with both Guillermo and our team. We'll be sure to share your kind words with him. Thank you for choosing Precision Honda, and we look forward to serving you again in the future!-Dennis Alejo GSM

July 24, 2026

Dealership Rating
Employee Rating

Beautiful showroom Incredible space. Wish they had easier access to connect with service managers Thank you More

by sanatshah
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 24, 2026

Precision Honda responded

sanatshah, thank you for taking the time to share your feedback! We're so glad you enjoyed our beautiful showroom and the new space. We also appreciate your suggestion regarding easier access to our service managers. Feedback like yours helps us identify opportunities to improve the customer experience, and we'll certainly take it into consideration. If you ever have difficulty connecting with your service advisor in the future, please don't hesitate to reach out to me directly at 562-231-6732. I'd be happy to assist you and help connect you with your advisor as quickly as possible. Thank you for choosing Precision Honda. We look forward to serving you again and providing an even better experience on your next visit.-Nathalie Garcia Customer Relations Manager

July 23, 2026

Dealership Rating
Employee Rating

My experience with the dealership was positive. The staff was friendly, knowledgeable, They answered all of my questions and provided excellent customer service. More

by iory1012
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 23, 2026

Precision Honda responded

iory1012, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear you had a positive experience with our dealership. It is great to know our team was friendly, knowledgeable, and took the time to answer all of your questions while providing excellent customer service. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

July 23, 2026

Dealership Rating
Employee Rating

Excellent service, Excellent, friendly service. Detailed explanation of the services offered and the suggestions. Excellent job keeping the customer updated on their vehicle status. Great work More

by lindaurbinarp
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jul 23, 2026

Precision Honda responded

lindaurbinarp, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear you received excellent, friendly service and that our team kept you well informed throughout your visit. Providing detailed explanations of recommended services and regular updates on your vehicle is something we take pride in. We appreciate your kind words and look forward to providing you with the same exceptional service at your next visit. -Dennis Alejo GSM

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