Gus Avalos | Page 2

Kasey with a K insisted that I do a review right in front of him. I did, but I deleted that one and made a new one. This was the worst car buying experience I’ve ever had. I was looking for a white Rogue SV of him. I did, but I deleted that one and made a new one. This was the worst car buying experience I’ve ever had. I was looking for a white Rogue SV with FWD. He said all that was available was AWD. He showed me a gray one and said that he would get the price right for me if I would take the gray. I told him I wanted the upgraded mirror that has the garage door opener. He said it was not available on the SV model. My daughter was with me to buy a car as well. Turns out her SV has it on hers. When I got home, after my purchase, I looked on the website and saw that there was a gray one available with the upgraded mirror. There was also a white one with FWD. The whole time he had an attitude. And don’t even get me started on what he was wearing with his xxxxxxx showing. After my daughter and I purchased our cars we got in and drove off. He never showed us anything about the cars, never told us about the four free oil changes, nothing. I still don’t understand why he was asking about financing, our place of employment, what our salary was, etc. This is financings job and none of his business. Gus in financing was super nice. Tip-when you know your customer is on their way, get the cars brought around to the front and have the air conditioning running when it’s 95° outside. I addressed these issues with Shawn, the general manager, he asked me what he could do to make it right. He was helpful, but at the same time it’s hard to believe that Kasey has been there for years and his unprofessional wardrobe has not been addressed. I do know that another couple did address it about the same day I was there. I took my car back for window tint, and the service department was outstanding. Shout out to Najee and Aimee. It’s because of them that I will return. More

Print

Transparent dealings and pricing alongside the Costco Auto Program. Our salesperson Joel was a joy to work with and all communication was very timely. We got what we wanted/needed relatively easily and Auto Program. Our salesperson Joel was a joy to work with and all communication was very timely. We got what we wanted/needed relatively easily and at the price we wanted. Thanks again. More

by Khelm80 Verified Customer Verified Customer

Print

Kasey With a K was not the greatest experience. He was very brash and somewhat pushy. He eventually did get me the deal I wanted, but he also took my phone to start the financing process and didn't He was very brash and somewhat pushy. He eventually did get me the deal I wanted, but he also took my phone to start the financing process and didn't fully explain all the features of the car. However, Gus in financing and the manager Sean were very helpful. All the folks in the service department are also very friendly and knowledgeable. Just be careful about which salesperson you work with. More

Print

Awesome experience! nicely and Gastavo were all so wonderful to work with. Definitely recommend to anyone. nicely and Gastavo were all so wonderful to work with. Definitely recommend to anyone. More

by TKELLEY12 Verified Customer Verified Customer

Print

I really wanted 72 months but 48 was the only thing he could do for me. Thanks. could do for me. Thanks. More

by montezmiller1990 Verified Customer Verified Customer

Print

Kasey With a K was a wonderful salesperson. He was a singing sales person. The process was quick and fast! He was a singing sales person. The process was quick and fast! More

Print

I recently purchased a pre-owned 2014 Toyota Camry XLE with the help of Marquess & Ms. Hope at Baker Nissan, and I couldn't be happier with the experience! From start to finish, Marquess made the entire p with the help of Marquess & Ms. Hope at Baker Nissan, and I couldn't be happier with the experience! From start to finish, Marquess made the entire process smooth, stress-free, and even enjoyable. He was knowledgeable, patient & provided great service! If you're looking for great deals & excellent service, I highly recommend visiting Baker Nissan in Houston, Texas - and be sure to ask for Marquess! More

by ADRAINBYRD68 Verified Customer Verified Customer

Print

We visited several other dealerships before coming here, and our experience with Vincent was by far the best. From the moment he greeted us, he was professional, friendly, and knowledgeable. He made the ent and our experience with Vincent was by far the best. From the moment he greeted us, he was professional, friendly, and knowledgeable. He made the entire process quick, smooth, and stress-free. Vincent answered all of our questions without making us feel rushed, while keeping everything moving efficiently. If you're looking for someone who provides excellent customer service and makes the car-buying experience easy, I highly recommend asking for Vincent! Gustavo in finance was also friendly, helpful and professional. We hope that our great experience with Nissan continues. More

by pmancillas Verified Customer Verified Customer

Print

My experience here was nothing short of ideal. We walked in and were welcomed by our salesman (Sammy). He did not come toward us like a shark as car salesman usually do. He made sure we were com We walked in and were welcomed by our salesman (Sammy). He did not come toward us like a shark as car salesman usually do. He made sure we were comfortable the whole time. We were never pressured on the sale, as it felt more like he was just trying to find a better angle on how to help us solve a complex math problem. He was extremely helpful and a great strategist toward getting the best deal. From start to finish the whole process was only about 2.5 Hours. That included 2 test drives and doing all of the paperwork in finance. You can tell that baker Nissan is a Family Dealership, because they do treat you better. I walked away with paying $8k-9k less than msrp for our vehicle. Not because I fought for that deal, but because they just came out of the gate with those dealer incentives willingly. No smoke and mirrors, so slimy salesman. They didn’t play around with my time or my money, and as a Baker Nissan courtesy—the first 2 years of maintenance for my vehicle at no extra cost. THAT is impeccable service! I will definitely buy from them again. More

by blakehiggs777 Verified Customer Verified Customer

Print

I've purchased at 5 vehicles from Baker Nissan for the past 20 years and have always received the best customer service from the sales and service teams. past 20 years and have always received the best customer service from the sales and service teams. More

by MA_MORALES Verified Customer Verified Customer

Print