Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Gus Rozos

Overview Reviews (119) Inventory (418)

Contact Me

View All Employees

< View All Employees

Gus Rozos

Gus Rozos | Page 3

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me

4.8

119 Reviews

Overview Reviews (119) Inventory (418)

Specialties & Trainings

Hyundai Certified Service

4.8

119 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Gus Rozos

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

119 Reviews of Gus Rozos

June 08, 2026

Dealership Rating

Employee Rating

Our cars have been repaired properly Pete has been very understanding We've been a satisfied costumer time and time again! understanding We've been a satisfied costumer time and time again! More

by JDITTMER1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos

Jun 12, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear you've been a satisfied customer time and time again! Our goal is to ensure a transparent and professional experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 07, 2026

Dealership Rating

Employee Rating

Service was quicker than expected and Gus and the cashier were very friendly And hospitable. were very friendly And hospitable. More

by BHAHBB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos

Jun 12, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Gus was friendly and hospitable! Our goal is to ensure an efficient and friendly experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 07, 2026

Dealership Rating

Employee Rating

Responsive cleanliness Gus is very nice and promptly takes care of the customer. Very efficient takes care of the customer. Very efficient More

by ROBERT.MARTIRE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 12, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Gus the team were nice and that we were able to give you such a great experience! Our goal is to ensure a great customer experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 06, 2026

Dealership Rating

Employee Rating

Went to the service department to get a trailer hitch installed and wiring harness and they had it done in less time than they quoted me. There was a couple questions about the bill, but Peter from servi installed and wiring harness and they had it done in less time than they quoted me. There was a couple questions about the bill, but Peter from service smoothed everything out and did a really excellent job. I had a chance to talk to Ryan from sales who is my sales representative and he also helped check on a couple things and was a 5 rating. More

by MIKEW23751

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos

Jun 12, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Ryan in sales, as well as Peter and the service team were able to give you such a great experience! Our goal is to ensure a stress free and efficient experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 06, 2026

Dealership Rating

Employee Rating

Great service and a very professional team. They were friendly, explained everything clearly, and took good care of my vehicle. The work was completed on time, and the whole experience was smoo They were friendly, explained everything clearly, and took good care of my vehicle. The work was completed on time, and the whole experience was smooth and stress-free. Highly recommend! More

by JULIAA291185

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Vanhoosier

Jun 12, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service team was able to give you such a great experience! Our goal is to ensure a professional and stress free experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 04, 2026

Dealership Rating

Employee Rating

They are attentive, knowledgeable and available for questions. Had a great experience both with purchasing a vehicle and service. questions. Had a great experience both with purchasing a vehicle and service. More

by MBAUER59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Gonzalez, Marco Gibson

Jun 05, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit was great, and that the staff was attentive and knowledgeable! Our goal is to ensure great customer care and expert knowledge-we're so glad we hit the mark. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 02, 2026

Dealership Rating

Employee Rating

Had to wait in the waiting lounge for almost an hour and a half for your shuttle. Also, the part needed to fix my car wasn't in stock and had to be ordered. a half for your shuttle. Also, the part needed to fix my car wasn't in stock and had to be ordered. More

by WALLYK0

Verified Customer

Recommend Dealer

Other Employees Tagged: Gus Rozos

Jun 05, 2026 -

Patrick Hyundai responded

Thank you for your view and honest feedback. We deeply apologize for your experience with our dealership. We understand your frustration and your concerns regarding the wait time and the parts not being in stock are both valid. We would love the opportunity to make things up to you so please feel free to reach out to customerservice@patrickcars.com for further assistance. Thank you! - Patrick Dealer Group Customer Relations Team

May 30, 2026

Dealership Rating

Employee Rating

Don't like their service center. They messed up the driver's seat position. I'm still trying to get the position back to where I had it. They moved the right outside mirror. I had to They messed up the driver's seat position. I'm still trying to get the position back to where I had it. They moved the right outside mirror. I had to readjust that. And they disconnected my Android Auto. I had to figure out how to get it working again. This is the second time they turned off my automatic headlights. I'm not impressed with their service center. More

by SAND1948

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jun 05, 2026 -

Patrick Hyundai responded

Thank you for your review, and honest feedback. We apologize for any inconvenience you encountered with our service center. Our goal is to ensure our customers needs are met and we regret that we missed the mark in your case. Please feel free to reach out via call or text for any further assistance. - Patrick Dealer Group Customer Relations Team

May 30, 2026

Dealership Rating

Employee Rating

I always have good experience whit dealership they are very good people to deal with very good people to deal with More

by HAIK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos

Jun 05, 2026 -

Patrick Hyundai responded

Thank you for your review! We are so happy to hear that your visit was a great one, and that you always have a good experience with us! Our goal is to ensure our customers get the best care, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 30, 2026

Dealership Rating

Employee Rating

Friendly people who were very accommodating. They were able to squeeze my car in when I was traveling through the area. Much appreciated! They were able to squeeze my car in when I was traveling through the area. Much appreciated! More

by HEIDISUNDAY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos

Jun 05, 2026 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visit was a great one, and that the staff were able to get you in while you were traveling through! Our goal is to ensure the best customer care, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Dealership Inventory (418 Vehicles)

2026 Hyundai Venue | new

$24,215

2026 Hyundai Venue

new

Gray / Black exterior

CVT

Front-wheel Drive

$24,215

View Vehicle Details

View Details

2026 Hyundai Tucson | new

$34,464

2026 Hyundai Tucson

new

Hampton Gray exterior

Automatic

All-wheel Drive

$34,464

View Vehicle Details

View Details

2027 Hyundai Palisade | new

$47,526

2027 Hyundai Palisade

new

Gray exterior

Automatic

All-wheel Drive

$47,526

View Vehicle Details

View Details

2021 Hyundai Ioniq EV | used

$17,199

2021 Hyundai Ioniq EV

used

Ceramic White exterior

Automatic

Front-wheel Drive

$17,199

View Vehicle Details

View Details

2024 Hyundai TUCSON Hybrid | used

$25,899

2024 Hyundai TUCSON Hybrid

used

Shimmering Silver exterior

Automatic

All-wheel Drive

$25,899

View Vehicle Details

View Details

2026 Hyundai ELANTRA HEV | new

$29,199

2026 Hyundai ELANTRA HEV

new

Black exterior

Automatic

Front-wheel Drive

$29,199

View Vehicle Details

View Details

View All Inventory