Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos | Page 2

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.8
116 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

116 Reviews

Write a Review

116 Reviews of Gus Rozos

June 14, 2026

Dealership Rating
Employee Rating

I had a good experience. Joshua treated us well and we got the deal we wanted. More

by gurujijai1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass, Joshua Garduno, Muhammed Ali

Report | Print
Jun 19, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit was a great one, and that Joshua treated you well! Our goal is to ensure a friendly and transparent process, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 12, 2026

Dealership Rating
Employee Rating

Gus was very polite and helpful. Car got serviced and washed within the time promised. Oil was not overfilled! So I am happy with the service. Thank you! More

by P_KARADJOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went well, and that Gus and the team were polite and helpful! Our goal is to ensure a friendly and efficient experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Greatly appreciate the many years of outstanding service that Gus has provided in coordinating service needs for my Hyundai vehicles. More

by JLIPPERT1229
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went well, and that Gus and the team were able to make your visit a great one! Our goal is to ensure a professional and efficient experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Very good customer service. Nice staff. Service in timely manner. Helpful suggestions. Very good hospitality. Nice and clean environment. More

by RAVJIPATEL_2000
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went great, and that the team provided great customer service, helpful suggestions, and great hospitality! Our goal is to ensure a friendly and seamless experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Great dealership well organized, but it takes the mechanics too long for an oil change. I am a heavy duty truck mechanic for 34+ years and I know it doesn't take 90 minutes to change oil. My appointm More

by WTOLKSON
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your review! We're glad that the dealership was organized and that your visit was good, but we regret that it took a little longer than expected for the service on your vehicle. Our goal is to ensure efficiency at our dealership, and we apologize that we missed the mark during your visit. Please feel free to reach out via call or text, or at customerservice@patrickcars.com if you ever need any assistance! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Gus said an hour and a half, took almost double that. No where to sit in small waiting room. Didn't receive multi point inspection sheet. Didn't reset my oil life in my car. Absolutely terrible experienc More

by Robgilman.02
Recommend Dealer
No

Other Employees Tagged: Gus Rozos

Report | Print
Jun 12, 2026

Patrick Hyundai responded

We deeply apologize for the experience with us. We understand your frustration, and your concerns regarding the wait times and multi point inspection sheets are valid. Our goal is to ensure a swift and efficient service visit and we apologize that it seems we missed the mark in your case. Please feel free to reach out via call or text, or at customerservice@patrickcars.com if you ever need any assistance. - Patrick Dealer Group Customer Relations Team

June 09, 2026

Dealership Rating
Employee Rating

Very easy to work with. Took the time to totally explain the process. Work was done in a professional manner More

by PASTCOMM7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the team was easy to work with, took the time to explain everything, and that the work was done in a professional manner! Our goal is to ensure a transparent, communicative and professional experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 08, 2026

Dealership Rating
Employee Rating

Our cars have been repaired properly Pete has been very understanding We've been a satisfied costumer time and time again! More

by JDITTMER1
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear you've been a satisfied customer time and time again! Our goal is to ensure a transparent and professional experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 07, 2026

Dealership Rating
Employee Rating

Service was quicker than expected and Gus and the cashier were very friendly And hospitable. More

by BHAHBB
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Gus was friendly and hospitable! Our goal is to ensure an efficient and friendly experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 07, 2026

Dealership Rating
Employee Rating

Responsive cleanliness Gus is very nice and promptly takes care of the customer. Very efficient More

by ROBERT.MARTIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Gus the team were nice and that we were able to give you such a great experience! Our goal is to ensure a great customer experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

1
2
3
...
12

Dealership Inventory (377 Vehicles)

new 2026 Hyundai Santa Fe car, priced at $45,002
2026 Hyundai Santa Fe
new
Hampton Gray exterior
Automatic
All-wheel Drive
$45,002
View Details
used 2025 Nissan Sentra car, priced at $22,712
2025 Nissan Sentra
used
Gun Metallic exterior
CVT
Front-wheel Drive
$22,712
View Details
new 2026 Hyundai SANTA FE HEV car, priced at $46,404
2026 Hyundai SANTA FE HEV
new
Hampton Gray exterior
Automatic
All-wheel Drive
$46,404
View Details
new 2026 Hyundai Elantra car, priced at $24,447
2026 Hyundai Elantra
new
Black exterior
CVT
Front-wheel Drive
$24,447
View Details
used 2014 Lexus ES 350 car, priced at $17,812
2014 Lexus ES 350
used
Silver Lining Metallic exterior
Automatic
Front-wheel Drive
$17,812
View Details
new 2026 Hyundai Palisade car, priced at $48,392
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$48,392
View Details
View All Inventory