Gus Tsolkas | Page 50

Easy. Fair. Welcoming. I have never felt so comfortable at a car dealership before. No pressure. Very fair, knowledgeable, and accomodating. I would recommend this dealersh I have never felt so comfortable at a car dealership before. No pressure. Very fair, knowledgeable, and accomodating. I would recommend this dealership to anyone interested in a Nissan. More

by susandworkin225 Verified Customer Verified Customer

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Dishonest - avoid this dealership! Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that we come back in a couple of days for the car.... come back 2 days later and all of the sudden they forgot to include the tax (manager Gus, who promises the world and is a real sweet talker, said “well, when you go to the store don’t you pay tax?”) this is after the agreement was signed! So be careful everyone, they give you a low monthly payment but will end up getting you by saying the price never included the taxes. Under pressure and other circumstances, I had no other choice but to get the car. This was one of the worse experiences ever buying a car. SMDH! Had to give one star so I can post this. More

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Worst dealership Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used car in April, I had to get my car serviced 4 times and order new parts within a month of buying the vehicle. Then, when I try to bring matters up to the salesman and manager (Gus), I get the run around and my phone calls avoided for days. The worst possible customer service provided by the staff. So I warn all to avoid Star Nissan, buying a car from them means weeks of headaches and fixing all the problems yourself. Sadly you have to not only do research on the vehicle you want, but on the dealership. Not to my surprise, after this has occurred, I find to discover that Star NISSAN has an F with the Better Business Bureau and several complaints. More

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horrible service department . go elsewhere !! called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the num called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the number was disconnected. i proceeded to text someone who told me I would get a callback very soon. Three hours later....no call. I tried texting again and was again told I would get a call "soon'. however I was given a different number to call. After waiting another 3 hours I called the number which rang about 12 times. I was prompted to leave my name and number and they will call back. still waiting.... what a waste of a day !!!! maybe the sales dept. is good but God forbid you need service. totally disgusted with their service. BEWARE !! More

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Friendly People Great Car at a Great Price Buying a car at Nissan Star was above and beyond what I am used to. My sister has purchased all her cars from them and said they were wonderful. Luc Buying a car at Nissan Star was above and beyond what I am used to. My sister has purchased all her cars from them and said they were wonderful. Lucas my sale person was straight forward, honest, friendly and knew his business. Gus, the manager was great and gave me a great price on my trade in. The overall experience was excellent and I would recommend this dealership to anyone. Ask for Lucas and tell him Ismael sent you. More

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Friendly Environment and Hassle Free The staff at Star Nissan are second to none. They helped me and my girlfriend find the right cars in a timely manner. I received answers to everything The staff at Star Nissan are second to none. They helped me and my girlfriend find the right cars in a timely manner. I received answers to everything, including services and warranty. The Finance person did not hassle us on accepting additional services and products which was a huge relief. More

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I give the Star Nissan team 5 points all the way for completely fulfilling great customer service, friendliness, quality of work, over all experience and price. They make you feel like at home and very completely fulfilling great customer service, friendliness, quality of work, over all experience and price. They make you feel like at home and very welcome from the moment you walk in till the moment you walk out. Everybody was just phenomenal on the day I went to get my car and right away Gus found what would be best for me and my college commuting needs and for my budget. Will definitely recommend to everyone. I love my new car! More

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