Gustavo Chacin

Great experience with the team on a great car. Was fast and enjoyable experience. Would recommend to anyone Was fast and enjoyable experience. Would recommend to anyone More

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Excellent job selling me my vehicle. He was able to tell me whatever I needed and was very honest He was able to tell me whatever I needed and was very honest More

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I want to acknowledge that the sales person who helped my daughter purchase her car did an excellent job. Unfortunately, the experience with Alex Arellano , who was responsible for handling the DMV paperw my daughter purchase her car did an excellent job. Unfortunately, the experience with Alex Arellano , who was responsible for handling the DMV paperwork, was very disappointing. My daughter wanted personalized license plates, but Alex decided to no request them because, according to him, it would mean extra work if the plates were unavailable and he had to contact the DMV and them follow up with her. Instead of communicating with my daughter and letting her make decision, he simply ordered standard plates without letting her. My daughter only discovered what had happened when the plates arrived almost a long later. This was extremely frustrating and disappointing because a decision that should have been hers was made without her knowledge or consent. Customer trust a dealership to handle the paperwork professionally and to respect their request. If there was an issue with availability or additional paperwork, Alex should have communicated that to my daughter rather that making the decision or her behalf. This situation was handled by Alex Arellano was unacceptable. I hope management addresses this issues so other costumers do not have the same experience. More

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El xx Alejandro Flores nos dio un stipends sergio en la compra de burst nuevo Tacoma. compra de burst nuevo Tacoma. More

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Gracias a Royal more y a Gustavo una persona muy amable y buen vendedor. Gracias por hacer que una experiencia tan importante para mí fuera agradable y especial. Sin duda, me voy muy contenta y espero disfru buen vendedor. Gracias por hacer que una experiencia tan importante para mí fuera agradable y especial. Sin duda, me voy muy contenta y espero disfrutar muchísimo de mi Toyota. ❤️ More

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I couldnt be more pleased with the experience at Royal Moore Toyota and Gustavo. I negotiated a price on a new Land Cruiser over text in a short amount of time. 5 days later we were at the dealership si Moore Toyota and Gustavo. I negotiated a price on a new Land Cruiser over text in a short amount of time. 5 days later we were at the dealership signing paperwork and completing the deal. Throughout, Gustavo communicated well so that there were no surprises when I picked up the vehicle. Very smooth and efficient process. Best ever car buying experience. More

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Great to work with. Very helpful. Answered all of our questions. Great personality. Enjoyed the experience. Went home with a new auto. Very helpful. Answered all of our questions. Great personality. Enjoyed the experience. Went home with a new auto. More

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Mert provided excellent service and hooked me up with a good deal on a great car good deal on a great car More

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Gustavo súper recomendado una persona muy educada y súper amable y sobre todo muy atento la mejor experiencia comprando carros contigo estoi muy contenta gracias 🙏 💯🚘 amable y sobre todo muy atento la mejor experiencia comprando carros contigo estoi muy contenta gracias 🙏 💯🚘 More

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I came in for my yearly oil change and was welcomed by a really nice greeter. Hailee helped me out and informed me exactly what my car needed. I love the new video inspection feature sent to me in text mess really nice greeter. Hailee helped me out and informed me exactly what my car needed. I love the new video inspection feature sent to me in text message as well More

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