Gustavo Rengifo | Page 23

I shopped around for about a month before making my final decision on what car I wanted and where I wanted to buy it from. It can be very intimidating shopping for a new car especially when you don't have mu decision on what car I wanted and where I wanted to buy it from. It can be very intimidating shopping for a new car especially when you don't have much time. I leased my Honda Civic SI 2 years ago from White Plains Honda and they were very respectful of my decision making process and of the amount of time that I had to get the ball rolling. I recently visited White Plains Honda to see what my options were for exchanging my vehicle for a new Pilot and I was delighted to see the SAME 3 GENTLEMEN who assisted me with my transaction previously. This made me feel comfortable and at ease. I told Javier that I was not ready to make a decision on a new car because there were so many new Hondas to choose from. Javier took the time to explain some great features on the new Pilot and took me out on a drive too. Never did he pressure me nor make me feel uncomfortable about not purchasing a car that day. On my way out the Sales Manager Paul Vilca sincerely thanked me for coming back to the dealership and even remembered the car that I leased from White Plains Honda 2 years ago. White Plains Honda will be my only stop when the time is right and it should be your only stop too. Not only is the staff great there, the showroom looked better than the car show!!! See you guys in a few months. More

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This is the second vehicle I bought at this dealership - see 10/04/2008. Everything I said previously continues to be true. I contacted Walter Trusdell the Internet manager directly via email. Told Walter t see 10/04/2008. Everything I said previously continues to be true. I contacted Walter Trusdell the Internet manager directly via email. Told Walter that I was looking for a CR-V and asked for his NO HAGGLE PRICE. Boom! Within minutes Walter emailed me back with four models/trims and prices all in my color! Then asked about accessories and Walter got back to me in minutes with prices! Told Walter I would meet him the next day. I got to dealership early so I could look around. So my wife and I are looking at the CR-Vs and thats how we met Taina (who we later found out Walter had selected to be our sales person to complete the purchase!) Taina was down on her knees, on the wet pavement, working on the finishing touches on a CR-V for a customer pickup. We just started talking and her wonderful personality and her excitement and love for her job were contagious!!! One thing led to another and before you knew it we 'bonded'. When Walter arrived that is when we found out he had planned to pair us together - Walter you are now 2 for 2, you really know your customers! We continued our purchase, ordered our accessories, and left quite happ. That Tuesday I returned to pick up my car and complete the purchase. I also had to meet with 'the dreaded finance department' ! NO DREAD HERE! Gus was our finance guy who crunched the numbers, did not push options on us, and got us out the door! I can honestly say that Taina and Walter make a great team that will NOT let you down. I love the new CR-V! More

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White Plains Honda is the best dealership I have ever dealt with. They worked over time hours with me to help me in every way possible. They deserve a 10 for their excellent service. I've never felt so w dealt with. They worked over time hours with me to help me in every way possible. They deserve a 10 for their excellent service. I've never felt so welcomed and comfortable at a dealership like I did at White Plains Honda! Thank You Taina and Gus for all your hard work and EXCELLENT service you provided to me even after hours. Words can't express my gratitude towards White Plains Honda ,and Taina and Gus!! If a great car and great deal you want please visit White Plains Honda! More

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