Guy Alfieri | Page 12

Good service, understanding people We had a great experience with carsmart.net. My husband and I went in to buy a used, dependable car. Lew showed us what we were looking for and took u We had a great experience with carsmart.net. My husband and I went in to buy a used, dependable car. Lew showed us what we were looking for and took us for a test drive. He then laid out many financing and buying options and hypothetical situations. We went to lunch and decided. When we came back the process of buying and paperwork was ready and easy. More

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GREAT Experience The staff was so friendly and I felt very secure that they were leading me in the right direction with my car purchase. They honored my budget and go The staff was so friendly and I felt very secure that they were leading me in the right direction with my car purchase. They honored my budget and got the best deal possible. I will never buy a car from anywhere else. More

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Fantastic car buying experience Car smart was helpful, informative, polite, and professional. They got us in and out rather quickly. I'm thrilled with my new car-reasonable priced. I Car smart was helpful, informative, polite, and professional. They got us in and out rather quickly. I'm thrilled with my new car-reasonable priced. I will buy here again in the future. More

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Holy Cow! Great experience at CarSmart Hendersonville, TN Wow! I highly recommend this dealership. I worked with Tyler Norman on the sales, Adam on my trade-in and Lance on the financing. Every single pers Wow! I highly recommend this dealership. I worked with Tyler Norman on the sales, Adam on my trade-in and Lance on the financing. Every single person was absolutely professional. You WILL get a fair deal here. I didn't think it was possible that people cared as much about customer satisfaction as these individuals do. Sure, it's a business but, I think their mission is to be fair and good to their customers and business will follow. And it does. And it will continue. It's the gift that keeps on giving. You can tell a lot about a business by the way they interact with their co-workers. This team is cohesive and treated each other with the utmost respect. That means a lot. If you can see that in a business, you know they have great leadership and are "living the mission." Many times, in car buying situations, the salespeople are so caustic to each other that it makes an already stressful situation, toxic. It's a no haggle sale, but the experience is 100% better than a CarMax experience. I've had both and I can tell you that, at a locally owned business, such as CarSmart in Hendersonville, you are not a number or just a sale. Tyler started there detailing cars as his first job. After he finished school, he served as a mechanic for a number of years, prior to moving into sales. He understands what CarSmart looks for and rejects when they purchase inventory to sell to us, the customers. And while these are, indeed, used cars, as is, no warranty, they make sure that what you drive away in is in working order, safe, clean and ready for the road. The staff speaks so highly of each other and particularly about Guy Alfieri, the owner. While I did not deal with him, in person, he took the time, while on vacation to email me back and make sure I had the info I needed about the dealership hours. Oh and the car - Amazing. Very fair price, in fact the best price I found on this vehicle. I'm very happy with the vehicle but just as happy about the experience. I highly encourage you, if you are in the market for a new or used car, to contact these folks. You won't be sorry. More

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CarSmart review This was the best car-buying experience! They identify your needs and find a vehicle that fits into your budget and meets your needs rather selling This was the best car-buying experience! They identify your needs and find a vehicle that fits into your budget and meets your needs rather selling what is already on the lot. I was given straight forward information, a more than fair price on a great vehicle with low mileage. Most importantly, Guy and Tyler provided First Class customer service from ordering to delivering. I will definitely trust CarSmart to service my new truck and plan to refer them to any of my friends looking for a vehicle. More

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Clean car/ Good price Lew was helpful and provided answers to any questions I had concerning the vehicle. Took me out on a quality test drive. Guy was knowledge about Po Lew was helpful and provided answers to any questions I had concerning the vehicle. Took me out on a quality test drive. Guy was knowledge about Porsches. That made my purchase a little easier. Very nice example of a 911. More

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Review update After a short talk with the president, everything was well taken care of. Has a battery issue they kept it overnight. Did a thorough check of the elec After a short talk with the president, everything was well taken care of. Has a battery issue they kept it overnight. Did a thorough check of the electrical system to confirm it was the battery. Thanks carsmart for the good service and i will be back for my next vehicle More

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Wonderful After All These Years I highly recommend Carsmart to anyone looking for a vehicle. This was the 6th vehicle my family has purchased with them. Lew and Guy both went out o I highly recommend Carsmart to anyone looking for a vehicle. This was the 6th vehicle my family has purchased with them. Lew and Guy both went out of their way to make this deal a great experience and made us comfortable and at ease. I would like to thank them both for making my Mother feel good about the deal they offered her and never pressured her to do anything. I have know Guy for a long time and he has always gone out of his way to make sure his business is ran with respect. I again thank you for both for a wonderful car buying experience. More

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Beyond amazing! The CarSmart team went above and beyond in helping me find the perfect car. They made the process enjoyable, comfortable and easy from start to finish The CarSmart team went above and beyond in helping me find the perfect car. They made the process enjoyable, comfortable and easy from start to finish. I will recommend CarSmart to everyone I know! Thanks again Guy and team! More

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I was sold a lemon, but the corrected it. I bought a vehicle from them I little over a month ago and the motor is bad in it. It's been in the shop 5 times and now I've been told they are not g I bought a vehicle from them I little over a month ago and the motor is bad in it. It's been in the shop 5 times and now I've been told they are not going to do anything about it. And that if I want them to replace it is have to pay the difference in the car price. Needless to say I'll be having a lawyer contact them soon. UPDATE: They are now correcting the mistake and are doing everything they can to help me. Previous employees I dealt with were not helpful but the owner quickly put an end to that today and restore my faith in this lot and in their shop. I'm very very grateful for what they are doing. More

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