Worked for Cadillac Motor Car Division for 13 years prior to opening CarSmart.net in 1998. Currently lives own's and operates CarSmart.net & CarCare import and domestic service in Hendersonville TN. Customer service is our number one priority and we are committed to giving you the very best experience.
Read moreDealership Experience
26 yrs, 4 mos
Industry Experience
34 yrs, 6 mos
181 Reviews
Write a Review181 Reviews of Guy Alfieri
September 26, 2020
Excellent service fast and efficient. Great price on the car we purchased. I’ve bought a few cars in my life and this was the best experience car we purchased. I’ve bought a few cars in my life and this was the best experience More
Other Employees Tagged: Terry "Pops" Kretz , Bob Garcia, Tyler Norman
September 25, 2020
Great communication, easy lot and layout. The car was quite low on gas when we drove it home after purchase but other than that it was a pleasant car shopping experience! quite low on gas when we drove it home after purchase but other than that it was a pleasant car shopping experience! More
Other Employees Tagged: Shawn Bowers, Terry "Pops" Kretz , Bob Garcia
September 08, 2020
Great customer service! Quick process! Shawn was really nice and helpful. The car we got is nice good mileage and price was good as far as the mileage and year. nice and helpful. The car we got is nice good mileage and price was good as far as the mileage and year. More
Other Employees Tagged: Shawn Bowers , Bob Garcia, Tyler Norman
August 12, 2020
No hassle instant message vehicle purchase!!! I saw a truck that looked interesting on the CarSmart.net website. I stopped by for a test drive and loved the truck and friendly staff!!! Later tha I saw a truck that looked interesting on the CarSmart.net website. I stopped by for a test drive and loved the truck and friendly staff!!! Later that day I sent the staff a text message asking what the out the door price would be for the vehicle? They responded right back, and three text messages later I purchased the truck. They prepared all the paperwork that day. I was in the dealership for 20 minutes to sign the prepared documents and drove off the lot with my new truck!!! Thanks to Guy Alfieri, Bob Garcia and Terry Kretz for the seamless fast freindly purchase. More
Other Employees Tagged: Bob Garcia, Terry Kretz, Jermaine Bellafant
August 07, 2020
I was very happy with my experience at car smart. They were very friendly and helped me with what I was liking for. My 2018 Chevy Silverado is a great truck and the salesman did a great job. were very friendly and helped me with what I was liking for. My 2018 Chevy Silverado is a great truck and the salesman did a great job. More
Other Employees Tagged: CRM CRM, Shawn Bowers , Bob Garcia
August 03, 2020
I love my car but the customer service I received was very poor. I felt like an option and not a customer. It sucked a lot. Bob Garcia handled everything for the most part. He would always say he would c very poor. I felt like an option and not a customer. It sucked a lot. Bob Garcia handled everything for the most part. He would always say he would call me back and never did it was really annoying. He said I had lane switching assistance on my car and it doesn’t and there isn’t any compensation for it. Everyone else did great. Also the car was posted with a sun roof and there wasn’t a sun roof. My car didn’t even come with plates I had to ask for them. Bob is still supposed to call me back about my mirrors and still hasn’t which isn’t surprising since he does it allllllllllll the time. Like it’s the principle of him saying he will do it 20 times but the facts that he never does makes this 10 times worse. More
Other Employees Tagged: CRM CRM, Shawn Bowers , Bob Garcia, Tyler Norman
August 02, 2020
Thank you so much Shawn Bowers,best experience with purchasing a vehicle !Definitely 5 star rating! Highly recommend. Looking forward to purchasing in the future! purchasing a vehicle !Definitely 5 star rating! Highly recommend. Looking forward to purchasing in the future! More
Other Employees Tagged: Shawn Bowers , Bob Garcia
July 15, 2020
We had a great experience at CarSmart. Shawn was our salesman the time we arrived to the time we pulled out of the lot! We purchased a 2018 Ram Bighorn at a very fair price with an added bonus of new ru salesman the time we arrived to the time we pulled out of the lot! We purchased a 2018 Ram Bighorn at a very fair price with an added bonus of new running boards! I highly recommend them! And they delivered! Happy in Cumberland 😁😁 Joe and Deb More
Other Employees Tagged: Shawn Bowers
June 16, 2020
My wife and I enjoyed the thoroughness, professionalism, and truthfulness in dealing with Shawn Bowers at CarSmart. We will enjoy the vehicle we traded for. and truthfulness in dealing with Shawn Bowers at CarSmart. We will enjoy the vehicle we traded for. More
Other Employees Tagged: Shawn Bowers , Bob Garcia, Tyler Norman
May 16, 2020
Great experience! Super nice, and willing to take time to make sure your satisfied! Very pleased with my Range Rover Evoque! Thanks so much for your help! to make sure your satisfied! Very pleased with my Range Rover Evoque! Thanks so much for your help! More
Other Employees Tagged: Shawn Bowers , Bob Garcia