Guy Mccumber | Page 8

Service was great as always, on time, I went for oil change and the person from customer service was really helpful explaining what needed to be done change and the person from customer service was really helpful explaining what needed to be done More

by ROCIORUIZ Verified Customer Verified Customer

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I have dealt with several people in Sutherlin Nissan of Orlando and they have all been very professional and efficient. Guy Mccumber has a great way with customers and is very sincere. The facility is al Orlando and they have all been very professional and efficient. Guy Mccumber has a great way with customers and is very sincere. The facility is always clean, welcoming and everyone is eager to help. More

by jmcj9wrtr Verified Customer Verified Customer

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Very helpful, wonderful service. Did not take long, was able to get in earlier than my appointment time. Did not take long, was able to get in earlier than my appointment time. More

by ALANTIERI3 Verified Customer Verified Customer

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Overall clean atmosphere. Fast friendly service. Guy Mcumber always does a great job with customer service. Fast friendly service. Guy Mcumber always does a great job with customer service. More

by LBENITEZ1820 Verified Customer Verified Customer

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Everyone I spoke to was friendly & professional. Came in with a dead battery, received immediate attention. Came in with a dead battery, received immediate attention. More

by Jeannem327 Verified Customer Verified Customer

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It’s always a pleasure to come to Sutherlin, very timely and always friendly and helpful. and always friendly and helpful. More

by KATELYNTAYLOR43 Verified Customer Verified Customer

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Guy is always nice and willing to help you with your car to make sure that you get great service. He make sure that you get in and out . to make sure that you get great service. He make sure that you get in and out . More

by CONNIEL.MITCHELL Verified Customer Verified Customer

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Guy is always attentive and friendly. Very helpful and professional employee. We always ask for him specifically. Very helpful and professional employee. We always ask for him specifically. More

by SHAWNAHOSEIN Verified Customer Verified Customer

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I recently brought my vehicle in for service and spent over $2,100 on repairs. Unfortunately, upon leaving, I realized that the original issue was not resolved. It appears that parts were replaced that we over $2,100 on repairs. Unfortunately, upon leaving, I realized that the original issue was not resolved. It appears that parts were replaced that were not immediately necessary. As customers who rely on your expertise, we trust that our issues will be addressed correctly. Doug shared a video indicating an electrical shortage, and I was informed that additional repairs would cost $500. After consulting with my cousin, who is a mechanic, it was determined that the issue was not electrical but rather a faulty connector. When I raised this with Doug, another mechanic, Ricky, confirmed that the problem was indeed with the connector. I am deeply disappointed with the service provided. It seems there is a readiness to charge for repairs, but when issues persist, there is a reluctance to engage with the customer. Additionally, after bringing the car home, I discovered that the gas gauge is now malfunctioning. When I contacted Doug, I was told that this is a new issue, which adds to my frustration. Both of my vehicles are Nissans, but after this experience, I am reconsidering my loyalty to the brand. I hope that this matter can be resolved to restore my confidence in your service. More

by DIANA62781 Verified Customer Verified Customer

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Thank you guy, you are very profeccional and very respectful, thank you for everythinh you do at nissan respectful, thank you for everythinh you do at nissan More

by Jose976 Verified Customer Verified Customer

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