Guy Mccumber | Page 9

Overall clean atmosphere. Fast friendly service. Guy Mcumber always does a great job with customer service. Fast friendly service. Guy Mcumber always does a great job with customer service. More

by LBENITEZ1820 Verified Customer Verified Customer

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Everyone I spoke to was friendly & professional. Came in with a dead battery, received immediate attention. Came in with a dead battery, received immediate attention. More

by Jeannem327 Verified Customer Verified Customer

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It’s always a pleasure to come to Sutherlin, very timely and always friendly and helpful. and always friendly and helpful. More

by KATELYNTAYLOR43 Verified Customer Verified Customer

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Guy is always nice and willing to help you with your car to make sure that you get great service. He make sure that you get in and out . to make sure that you get great service. He make sure that you get in and out . More

by CONNIEL.MITCHELL Verified Customer Verified Customer

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Guy is always attentive and friendly. Very helpful and professional employee. We always ask for him specifically. Very helpful and professional employee. We always ask for him specifically. More

by SHAWNAHOSEIN Verified Customer Verified Customer

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I recently brought my vehicle in for service and spent over $2,100 on repairs. Unfortunately, upon leaving, I realized that the original issue was not resolved. It appears that parts were replaced that we over $2,100 on repairs. Unfortunately, upon leaving, I realized that the original issue was not resolved. It appears that parts were replaced that were not immediately necessary. As customers who rely on your expertise, we trust that our issues will be addressed correctly. Doug shared a video indicating an electrical shortage, and I was informed that additional repairs would cost $500. After consulting with my cousin, who is a mechanic, it was determined that the issue was not electrical but rather a faulty connector. When I raised this with Doug, another mechanic, Ricky, confirmed that the problem was indeed with the connector. I am deeply disappointed with the service provided. It seems there is a readiness to charge for repairs, but when issues persist, there is a reluctance to engage with the customer. Additionally, after bringing the car home, I discovered that the gas gauge is now malfunctioning. When I contacted Doug, I was told that this is a new issue, which adds to my frustration. Both of my vehicles are Nissans, but after this experience, I am reconsidering my loyalty to the brand. I hope that this matter can be resolved to restore my confidence in your service. More

by DIANA62781 Verified Customer Verified Customer

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Thank you guy, you are very profeccional and very respectful, thank you for everythinh you do at nissan respectful, thank you for everythinh you do at nissan More

by Jose976 Verified Customer Verified Customer

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Excellent service and excellent customer service, fast service, the dealer was clean, the supervisor was helpful service, the dealer was clean, the supervisor was helpful More

by MRoguez1999 Verified Customer Verified Customer

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Great service, friendly staff, and affordable pricing. I have the maintenance plan so this is my go to spot, highly recommend this dealership and service department. I have the maintenance plan so this is my go to spot, highly recommend this dealership and service department. More

by Kristal Verified Customer Verified Customer

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Always happy with the attention and service provided. The staff is very attentive and professional. The staff is very attentive and professional. More

by VICKIB2008 Verified Customer Verified Customer

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