Gwen Melisi | Page 2

VIP Honda has excellent service. I have been a customer at VIP Honda in North Plainfield, NJ, since the late 1990's. They have always given excellent service and I'd never take my ca I have been a customer at VIP Honda in North Plainfield, NJ, since the late 1990's. They have always given excellent service and I'd never take my car anywhere else. Phil Russo and Gwen Melisi are the best. More

Helpful 5

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Service Gwen and other service contacts are friendly and personal! Men who take and return the cars and keys greet you politely and with enthusiasm. Cashier Gwen and other service contacts are friendly and personal! Men who take and return the cars and keys greet you politely and with enthusiasm. Cashier is attentive and explains details. Loaner car had something in it and the man found me to see if I had left it! I had not, but that was very considerate! Personal care and attention goes a long way! Makes me feel safe to drive my car because attention to detail seems to be a commitment from the top down! More

Helpful 5

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Friendly helpful service Brought my 06 Ridgeline in for the air bag recall and decided to have some needed maintenance at 93,000 miles done at the same time. Brakes, oil chan Brought my 06 Ridgeline in for the air bag recall and decided to have some needed maintenance at 93,000 miles done at the same time. Brakes, oil change , transmission service, as well as the timing belt and water pump replacement. Gwen arranged for a courtesy car which came in handy as the work could not be completed in one day, and further inspection found broken compliance bushings which needed attention, as well as spark plug replacement . I notice the difference in the vehicle since the service and am very pleased with the results and service. THANK YOU. More

Helpful 4

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Great Dealership My wife and I have been dealing with VIP Honda sales and service since November of 1989, and never had a problem, they have always been accomodating My wife and I have been dealing with VIP Honda sales and service since November of 1989, and never had a problem, they have always been accomodating and helpful. 25 Years is a long time, and if there ever was any issue, they were always willing to work with us to resolve it.. More

Helpful 7

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VIP Honda does not offer VIP treatment I brought my car in for servicing here and was treated very rudely by the staff. When I complained to the manager he just sat in his office chair spo I brought my car in for servicing here and was treated very rudely by the staff. When I complained to the manager he just sat in his office chair spouting how his dealership was number one in customer service. If being rude is considered acceptable customer service then my business will be taken elsewhere. Do not let this dealership push you around. Push back and demand better treatment. More

Helpful 7

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I gave a hi rating for customer sevice and friendliness because Gwen Melisi is always a pleasure to deal with She is friendly, knowledgable, and very helpful when I'm trying to determine what service I nee because Gwen Melisi is always a pleasure to deal with She is friendly, knowledgable, and very helpful when I'm trying to determine what service I need for my car. I always walk away from the service feeling that all the repairs she recommended were really needed. There's a Honda dealership nearer to my home (about 5 minutes) on Route 22 in Bridgewater, but I don't mind the half hour trip to go to VIP Honda because of her. More

Helpful 7

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