140 Reviews
Write a Review140 Reviews of Gwen Moss
October 31, 2023
We had the pleasure of working with Gwen Moss at RBM of Alpharetta. She did a top notch job and we would highly recommend her to anyone who walks through RBM's doors. She was super friendly, highly informa Alpharetta. She did a top notch job and we would highly recommend her to anyone who walks through RBM's doors. She was super friendly, highly informative and made our car buying experience very smooth, easy and pleasant. We can't say enough about our experience! A+ to Gwen and the Team at RBM. More
Other Employees Tagged: Rachel Collins
October 01, 2023
My experience at RBM of Alpharetta Mercedes-Benz was fantastic! I traded in my BMW for a 2020 E 53 coupe and could not be happier. As an out of state buyer who had gotten burned in the past by multipl fantastic! I traded in my BMW for a 2020 E 53 coupe and could not be happier. As an out of state buyer who had gotten burned in the past by multiple other Mercedes-Benz dealerships in the past, I was very concerned about purchasing a car 5 hours away without ever seeing it in person. I sent in an inquiry on their website and my salesperson, Gwen went out of her way and called me after hours to go over all of the details of the vehicle. The next morning, she sent me detailed photos and all of the information on the car, I put my deposit down to hold the car, and we started negotiating! Gwen assured me that the vehicle was in excellent condition, and got me $1,000 more than the original offer for my trade-in. Later in the week, I drove the 5 hours from Pensacola, FL to Alpharetta and the rest was history! The car was 100% as Gwen described it, and the pickup and paperwork process was seamless. She even checked on me to make sure I made it home safely and then followed up the next week to make sure that I was satisfied. I am absolutely in love with my new car and will absolutely go back to visit Gwen at RBM in the future! More
September 27, 2023
Working with Gwen on the purchase of my new vehicle has been quite enjoyable. She is upfront, detail oriented, guiding the online purchase with zero guesswork along the way. The entire staff I encountered been quite enjoyable. She is upfront, detail oriented, guiding the online purchase with zero guesswork along the way. The entire staff I encountered with RBM has been thorough in the process. Much appreciated and glad to be back in the MB family. More
September 27, 2023
It was a pleasure doing business with Gwen Moss at RBM of Alpharetta! Gwen was very knowledgeable and sold me my CPO 2022 GLC 300. It is beautiful and I love it. Every person I came in contact with was exc Alpharetta! Gwen was very knowledgeable and sold me my CPO 2022 GLC 300. It is beautiful and I love it. Every person I came in contact with was excellent and made me feel very comfortable. This was the best experience I have ever had purchasing a car. I would recommend Gwen to anyone. Thank you Gwen ! Sincerely, Peggy Scarborough Columbus,Georgia More
August 31, 2023
Thank you, Gwen Moss for the luxury customer sales experience that matches our luxury Mercedes GLE450! Professional and kind, what we all need, go see Gwen!! experience that matches our luxury Mercedes GLE450! Professional and kind, what we all need, go see Gwen!! More
Other Employees Tagged: Lisa Brennan , Martin Hina
August 31, 2023
Absolute best experience, hands down! The customer care that Gwen Moss provides is second to none! Thank you RBM, WE LOVE OUR GLE 450!! The customer care that Gwen Moss provides is second to none! Thank you RBM, WE LOVE OUR GLE 450!! More
Other Employees Tagged: Lisa Brennan , Martin Hina
July 28, 2023
Gwen Moss is the best! She is a terrific sales person who works hard to make certain that customers get the best deal possible. She is knowledgeable, patient and strives to She is a terrific sales person who works hard to make certain that customers get the best deal possible. She is knowledgeable, patient and strives to find the vehicle that best suits the customer. Based on her guidance my wife and I elected to make the move to an all-electric SUV. She is an excellent representative of our Mercedes dealer and we’re glad she’s there! Highly recommended! More
Other Employees Tagged: Martin Hina
July 10, 2023
The experience at RBM Mercedes Alpharetta was exceptional. It was so positive, I’m writing a review and did not even buy a car with them. Gwen Moss was amazing to work with. We appreciated her pa exceptional. It was so positive, I’m writing a review and did not even buy a car with them. Gwen Moss was amazing to work with. We appreciated her patience, friendliness and most importantly, her transparency. Had the had the configuration we were looking for I would have bought from her. We full intend to reach out to Gwen next time we are shopping for a new vehicle. More