140 Reviews
Write a Review140 Reviews of Gwen Moss
April 18, 2024
Gwen Moss was an absolute pleasure to work with! She was calm, caring and genuine throughout the whole process. I can honestly say that it was best car buying experience I’ve ever had. She was calm, caring and genuine throughout the whole process. I can honestly say that it was best car buying experience I’ve ever had. More
Other Employees Tagged: Lisa Brennan
February 06, 2024
Thank you Gwen Moss! !! I found a used vehicle at RBM of Alpharetta. The cars they sell are immaculate. I was impressed at the quality and care that was given to the ve !! I found a used vehicle at RBM of Alpharetta. The cars they sell are immaculate. I was impressed at the quality and care that was given to the vehicles they have for resale. They are almost like new. I felt very well taken care of even though I wasn't looking to buy a new Mercedes. When the time came to purchase, I felt Gwen worked hard to give me the most for my trade and worked with me on the price. I have purchased 4 vehicles over my lifetime at other dealerships and I have always dreaded the process. I can say that this was the least stressful by far, and I enjoyed it. I felt like they cared and could understand my situation. The sales manager Neil Turry was also very personable. Overall, I would highly recommend doing business here. You won't regret it! More
Other Employees Tagged: Neil Turry, Mary Brown, Rachel Collins
January 31, 2024
Gwen was super nice and informative. I enjoyed working with her. Super nice staff and dealership. I enjoyed working with her. Super nice staff and dealership. More
Other Employees Tagged: Reza Azizi
January 21, 2024
I had a great experience at RBM of Alpharetta. The salesperson, Gwen, was very professional and knowledgeable. He helped me find the perfect car for me. She also explained the features and benefit The salesperson, Gwen, was very professional and knowledgeable. He helped me find the perfect car for me. She also explained the features and benefits of the car and answered all my questions. The financing process was smooth and quick. The service department was also very helpful and courteous. I would highly recommend this dealership to anyone looking for a new or used mercedes. More
Other Employees Tagged: Rachel Collins
January 06, 2024
Very great experience with the sales consultant Janice. She is wonderful person explained very clearly. She is wonderful person explained very clearly. More
Other Employees Tagged: Mary Brown, Rachel Collins , Janice Jackson
January 04, 2024
Kyle and Gwen were fantastic! Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. More
Other Employees Tagged: Kyle Edson
December 20, 2023
My wife and I had a great experience purchasing a new car from RBM of Alpharetta. from RBM of Alpharetta. More
Other Employees Tagged: Reza Azizi, Roberto Manzur, Tobias Gilmour
December 20, 2023
Long story short, I HIGHLY RECOMMEND GWEN MOSS as your MB sales consultant! I met Gwen in April 2023, she was the partner of my initial MB sales consultant. Although I wasn’t directly appointed to Gwen as a sales consultant! I met Gwen in April 2023, she was the partner of my initial MB sales consultant. Although I wasn’t directly appointed to Gwen as a primary client, I only collaborated with her during my entire ordering process which ended Aug 2023. Once my built (2023 GLC 300 SUV) arrived to the dealership in August, I was unable to close the deal because I did not want to put down the required amount, $8500, on the vehicle. I was crushed that a vehicle I built, ordered and now ready for pickup, could not ultimately go home with me. I had a trade-in, a 2019 Mercedes-Benz 300 Coupe, but I was upside down $7500. Gwen came up with a solution…. She recommended that I purchase the brand new 2023 Mercedes-Benz EQB. The EQB had a $7500 cash back special that would cover my trade-in amount owed. Moreover, it provided the option of leasing the vehicle which was something I always wanted to do! It was a win-win situation so I took the deal! Roberto was the financing manager that close the deal on my brand new purchase, it took him 30 minutes! In total, The buying process took less than two hours! 1.5hrs I spent Taking photos and learning about my new car lol. Almost 6 months later Gwen and her very knowledgeable EV tech specialist Martin Hina, provide nothing less than outstanding customer support and guidance. I am very grateful for them both. I’ve been with Mercedes-Benz since 2017. My EQB is my 3rd Mercedes-Benz purchase. I don’t think I could own another make vehicle OR have a better sales consultant than Gwen Moss. I’m already looking very forward to Turning in my lease in 3yrs lol Gwen will close out that sale too! More
Other Employees Tagged: Roberto Manzur , Martin Hina
December 18, 2023
I am so happy I was paired with Gwen to work with. She found the perfect car for me, a CPO 2022 GLA 250 4Matic in a stunning rose gold color. They had just gotten it in and it hadn't gone through serv She found the perfect car for me, a CPO 2022 GLA 250 4Matic in a stunning rose gold color. They had just gotten it in and it hadn't gone through service yet. She kept me updated throughout the process until the car was ready and clarified any concerns or questions I had, as this was my first Mercedes. She also has great aftercare service. Everyone in the process was kind and personable. More
Other Employees Tagged: Roberto Manzur
November 25, 2023
We had a great buying experience at Mercedes Alpharetta! Reza was great and answered all of questions. We love our new car! Reza was great and answered all of questions. We love our new car! More
Other Employees Tagged: Reza Azizi, Roberto Manzur