The service that is given by a few of your associates is
excellent! Gynnae is always excellent! Very knowledgeable and a great asset to your business!
excellent! Gynnae is always excellent! Very knowledgeable and a great asset to your business!
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by MCGRIFFITH87
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
Jun 03, 2026 -
Byers Toyota responded
Thank you for the wonderful review! We’re so glad Gynnae and our team continue to provide excellent, knowledgeable service 😊
Efficient and friendly.
.. easy in and out..I appreciate not being led to purchase any extra products that aren't necessary at this time! ??
.. easy in and out..I appreciate not being led to purchase any extra products that aren't necessary at this time! ??
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by krislucas087
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
Jun 01, 2026 -
Byers Toyota responded
Thank you so much! We’re happy to hear your visit was efficient, friendly, and honest from start to finish 😊
I called and explained to them that my screen on my car
was going black.They got me in on the day and time I had open. They checked it out and fixed it. I asked Qynnae a question about the lights and it
was going black.They got me in on the day and time I had open. They checked it out and fixed it. I asked Qynnae a question about the lights and it was explained to me that I could understand!! This is the first car I ever had, that had all this electronic stuff on it.. They checked my Warranty to see if to fix this problem was covered. It wasn't but they told me what had to be done and the cost.
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by terryphillips43344
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Lewis
, Thomas Mitchell-Tech, Carrie Hacker- Clerk
Jun 01, 2026 -
Byers Toyota responded
Thank you so much! We’re happy to hear Qynnae and our team were able to get you in, explain everything clearly, and help get your screen issue taken care of 😊
Staff was happy and ready to get me in and out to save me
time. The website to schedule my service needs work.
time. The website to schedule my service needs work.
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by jfeakeating
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 27, 2026 -
Byers Toyota responded
Thank you for the great feedback! We’re glad our team was ready to help and respectful of your time. We appreciate your note about the scheduling website and will look into it.
Excellent response time.
Perfect customer service. Listened to my concerns & took care of the situation right away.
Perfect customer service. Listened to my concerns & took care of the situation right away.
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by Gibbs
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad our team responded quickly, listened to your concerns, and took care of everything for you. We truly appreciate your kind words 😄
We appreciate the thoroughness of the communication with
the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This partic
the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This particular service call was for a defective oil cover found by a very attentive mechanic. It was under warranty, so the parts and repair were covered. We were also offered a free rental car for the few days our car was at the dealership.
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by LVORYS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Lewis
, Gynnae Britton
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad you appreciated the thorough communication, professional expertise, and honest guidance without pressure. It is great to hear the issue was caught, covered under warranty, and that the rental made things easier for you. We truly appreciate your trust 😄
I’ve brought numerous Toyotas to this dealership for
service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well.
service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well.
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by brju86
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We truly appreciate your loyalty over the years and are glad to hear you have consistently experienced honest, thorough service with clear communication. It means a lot to have your continued trust 😄
Fast and reliable.
Really easy to make an appointment. Never have had an issue with the service provided
Really easy to make an appointment. Never have had an issue with the service provided
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by Michael.smedley
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad you found our service fast, reliable, and easy to schedule, and that everything has been consistently smooth for you. We truly appreciate your trust 😄
Exceptional.
Gynnae did a great job keeping me apprised on the status of repairs. A significantly better experience than Germain where I purchased my truck.
Gynnae did a great job keeping me apprised on the status of repairs. A significantly better experience than Germain where I purchased my truck.
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by hermanl3652
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 11, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad Gynnae provided exceptional communication and kept you well informed throughout the repairs. We truly appreciate you choosing us 😄
Awesome, from start to finish.
Gynnae is wonderful: always extremely friendly, helpful, knowlegeable, and honest.
Gynnae is wonderful: always extremely friendly, helpful, knowlegeable, and honest.
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by ggreenjeans
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 11, 2026 -
Byers Toyota responded
Thank you for the great review. We are happy to hear Gynnae continues to provide friendly, knowledgeable, and honest service from start to finish 😄