Gynnae Britton
Gynnae Britton at Byers Toyota
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Gynnae Britton | Page 5

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.8
346 Reviews
4.8

346 Reviews

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346 Reviews of Gynnae Britton

September 20, 2023

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Employee Rating

Fast, friendly, and knowledgeable! Always feel like a VIP when getting my vehicle serviced! 10/10! More

by janelleshelby
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 20, 2023

Byers Toyota responded

Thank you for your kind words about Byers Toyota! We are grateful for your loyalty and always strive to make our customers feel like VIPs. It is so encouraging to hear that we have exceeded your expectations of customer service and it makes us more motivated than ever to continue providing outstanding service. Our team is delighted to receive this feedback from you, thank you for taking the time!

September 17, 2023

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Byers is the place to buy cars. Toyota sales and service are the best. Ty Barlow (was) one of the best sales. Gynnae Britton is one of the best service advisor, Always thinking what More

by jmmcquown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 16, 2023

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Always spot on with service questions and a path to correct the issues I addressed! Great service ! More

by abean1313
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Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop

Sep 18, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 15, 2023

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We have always had excellent service visits at Byers. We look forward to visiting them in the future. More

by ohjeepgirl
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 18, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 15, 2023

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Satisfied with service but mildly disappointed it took an hour and forty five minutes for an oil and coolant change. More

by grheilman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 18, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 14, 2023

Dealership Rating
Employee Rating

Service is quick and at point. Service crew is attentive. They provide detail information on their finding More

by christ_alvz
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2023

Byers Toyota responded

Thank you for sharing your experience at Byers Toyota, we really appreciate it! We're delighted to hear that our service crew was attentive and that you received all the detailed information you needed about your car's findings. It is our commitment to provide excellent customer service and we are thrilled to know that our team exceeded expectations. We would love to help you again in the future, so do let us know if there is anything else we can do for you. Have a great day!

September 13, 2023

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Excellent customer service and focus on the needs of our car. Quick and professional. Thanks More

by GOLFEXTRA26
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2023

Byers Toyota responded

Thank you for your kind feedback! We're so glad our team was able to provide exceptional customer service during your visit. We strive to ensure everyone's experience is as convenient and stress-free as possible. We are delighted that we could help you get back on the road quickly and with confidence in your car's condition. Thank you for choosing Byers Toyota, we appreciate your business!

September 09, 2023

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The thing I appreciate most is the service department at this dealership. In addition to fast, knowledgeable work done by the technician is just the way they treat their customers. From the initial contact More

by JPAULEY
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Recommend Dealer
Yes
Sep 10, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 08, 2023

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Employee Rating

Have had vehicle over 6 months (23 highlander) still no second key that is supposed to come with vehicle. Have tried getting an answer as to when it may arrive have been told it’s different answers by seve More

by johnshields
Service Price Transparency
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Recommend Dealer
No
Sep 10, 2023

Byers Toyota responded

John, thank you for taking the time to review Byers Toyota. I am sorry to hear about your second key and the runaround that you experienced in trying to get the answer on when it could arrive. That is not acceptable and I apologize for any frustration or dissatisfaction we caused you. We value your loyalty as a customer, so if there is anything else our team can do to rectify this situation or make up for the hassle please don't hesitate to reach out. Rest assured we will provide an update as soon as possible and make sure that you receive your second key promptly. Thank you again for bringing this matter to our attention, we truly appreciate it!

September 03, 2023

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Employee Rating

They took me in without waiting, evaluated my problem, and ordered a part. I was assured the problem is covered by the warranty. More

by johnston2
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Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Byers Toyota responded

Thank you for choosing Byers Toyota for your service needs, and for taking the time to review your experience! We truly appreciate the five-star rating. It's great to hear that you were seen promptly and your issue assessed right away. Our team has been highly trained to identify warranty-related issues quickly and accurately. We're pleased that we could get you in and out of our shop with little fuss. Should any other auto concerns arise on the journey ahead, please don't hesitate to reach out - we are always here to help! Again, thank you for being our customer and have a great day.

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