HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 101

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

October 09, 2020

Dealership Rating

The manager was really rude, he would talk aver and he also was making up prices as he goes. Black guy he don't got to much hair. All because I asked about a payment that I was about to make with my hard More

by CHICHIMIXR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Cann

Oct 23, 2020

Toyota of Coconut Creek responded

I'm sorry to hear that you weren't satisfied with our service. We want to be straightforward about our prices and would never want our guests to feel disrespected. Would you please give me a call when you have a free moment? I would really like to see if there is anything that I can do to assist you. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

October 08, 2020

Dealership Rating
Employee Rating

Horrible !!!!I waiting for 3 hours only for oil change Horrible !!!! I waiting for 3 hours only for oil change I do not recommend to anybody. I ll do not come back th this place More

by ORUIZ336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jarrett Elder Sr. , Shedrick Anderson, Sherylene C

Oct 23, 2020

Toyota of Coconut Creek responded

We never want to cause our customers any inconvenience, and I'm very sorry that your visit took longer than anticipated. I will discuss your feedback with the team so we can do better in the future. I understand if we've lost your business, but if there's anything else I can do for you, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 03, 2020

Dealership Rating
Employee Rating

Most of the Staff I came in contact with were very respectful and friendly; the Agent that dealt with me personally was very caring and kind. More

by CGOODEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson

Oct 13, 2020

Toyota of Coconut Creek responded

Thank you for posting about your recent visit with our team. We strive to deliver exceptional service for guests so if there is anything we could have done better, please don't hesitate to reach out and let us know. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 01, 2020

Dealership Rating

I've been using toyotas since I remember, first in Costa Rica and now here in Florida. I was almost ready to switch to a higher SUV, but a month ago, my car was flooded, windows were closed, car was closed More

by betsyca
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Oct 23, 2020

Toyota of Coconut Creek responded

Betsy - This is a concerning review to read, and I'm sorry to hear that you are experiencing difficulties with your vehicle. I would be more than willing to speak with you directly about this leak to see what more we can do to assist you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 29, 2020

Dealership Rating
Employee Rating

I have been doing my car in this place for long time. 100 percent satisfied. Good quality of service I recommend it. Excellent prices, service, time, staff. More

by NINOSK04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Toyota of Coconut Creek responded

Thank you so much for trusting us with your business time and time again! We are very glad to hear that you've received consistently excellent service from our Al Hendrickson Toyota team. Hope to see you next time!

September 23, 2020

Dealership Rating
Employee Rating

Excelente servicio, puntualidad y atención, desde que solicite el appointment online hasta que terminaron con el mantenimiento de mi auto fueron A1 bravo!!! Gracias muy agradecida More

by ANGELICA2015688
Recommend Dealer
Yes
Sep 23, 2020

Toyota of Coconut Creek responded

Agradecemos la reseña positiva, Angelica! Fue un placer servirle y esperamos trabajar con usted en Al Hendrickson Toyota otra vez. Le deseamos muchas millas felices!

September 19, 2020

Dealership Rating
Employee Rating

Excelente atención de parte del señor Henry delgado muy amable y competente me dio una gran ayuda y orientación en todo el servicio a lo carro gracias More

by EAGHMARACAIBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Toyota of Coconut Creek responded

Gracias por compartir su experiencia! Es fantastico oír que Henry le ayudo con su servicio. Apreciamos la reseña y esperamos volver a verle en Al Hendrickson Toyota!

September 15, 2020

Dealership Rating
Employee Rating

Misleading and a liar have, I have a service package that includes everything but the tires and he tried to make me pay additional money More

by mr_tmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2020

Toyota of Coconut Creek responded

I can assure you that we would never intentionally lie to our customers, but I sincerely apologize if we made a mistake. Would you please give me a call when you have a free moment? I would like to look into this to make sure it's addressed. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 13, 2020

Dealership Rating
Employee Rating

This is the best dealership ever. The attention on Service was great! Henry has the best costumer service ever. They has the best deals ever More

by WILFRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Toyota of Coconut Creek responded

We couldn't have asked for better feedback! It's always our pleasure to deliver exceptional service at competitive prices. Thank you for your confidence in Al Hendrickson Toyota!

September 02, 2020

Dealership Rating

Responded via Internet asking for lowest price and Responded via Internet asking for lowest price and speedy transaction when I arrived. didn’t want to negotiate. repeat customer as my father had bee More

by SETHWALD
Customer Service
Recommend Dealer
No

Other Employees Tagged: Marcus Jackson, Brenden Anghel

Sep 17, 2020

Toyota of Coconut Creek responded

Seth - This is a concerning review to read. We are grateful for the longtime business of you and your family here, and I would certainly like to speak with you about what happened during your recent visit. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Erik Coxwell - Internet Sales Director - 954-545-6926

Oct 06, 2020

Toyota of Coconut Creek responded

Seth- once again we apologize! We hope that in the future we can get another opportunity to earn your business and if that time comes, I would like to get involved as well as the General Manager too. Thank you, Erik Coxwell - Internet Sales Director - 954-545-6926

Sep 18, 2020

SETHWALD responded

Thx Erik. I think the damage has been done. Sales Dept has changed since I bought car in 2017 and experience was great. I have told so many people who have since bought from you, what a great dealership. Not now!

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