HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 104

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

July 12, 2020

Dealership Rating
Employee Rating

Great service. Henry make it very easy for me.Car was Great service. Henry make it very easy for me. Car was done on schedule. Henry was very nice. He also call me for a follow up. More

by KOMOSPORTS
Recommend Dealer
Yes
Jul 13, 2020

Toyota of Coconut Creek responded

We appreciate your business and the great review! It's wonderful to hear that Henry delivered efficient, friendly service. Thanks for trusting the team at Al Hendrickson Toyota with your car!

July 12, 2020

Dealership Rating

What happened to the appointment I had an 8:00 AM appointment scheduled. The car was taken in until 09:15. What gives? I get there is a Covid-19 hoo-hah going on, but why would that More

by UNCLEFAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2020

Toyota of Coconut Creek responded

I'm sorry to hear that you are frustrated. It sounds like there may have been a miscommunication here, and I will look into what caused the delay. In the meantime, please don't hesitate to give me a call so we can discuss your visit directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 11, 2020

Dealership Rating
Employee Rating

Service department is outstanding. They place customer experience first. Henry Delgado is efficient and customer oriented. Shuttle service drivers especially John Goldberg were a pleasure. Great job. More

by FRANKMEDINA2010
Recommend Dealer
Yes
Jul 13, 2020

Toyota of Coconut Creek responded

We really appreciate the five-star review, Frank! Customer satisfaction is our number one priority, so it's great to hear that Henry, John, and the rest of the service team delivered a wonderful experience. We're proud to have earned your business!

July 05, 2020

Dealership Rating
Employee Rating

Excellent for me for service and excellent attention the part the Henry Delgado I recommend this dealer for mantenimiento always thank you toyota see very soon 0 More

by RUA6539
Recommend Dealer
Yes
Jul 06, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to leave us a review! Henry is an excellent member of our team at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help!

July 03, 2020

Dealership Rating
Employee Rating

excelente Buena atención, recomendaciones y tiempo de espera adecuado, ademas me llevaron a mi casa y recogieron mientras el carro estaba en servicio, se observ More

by MILAGROSCGUILLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson, ERNIE SIMS

Jul 06, 2020

Toyota of Coconut Creek responded

Agradecemos mucho su reseña de Al Hendrickson Toyota! Estamos muy felices que usted tuvo una buena experiencia y esperamos volver a ayudarle la próxima vez. Muchas gracias!

June 30, 2020

Dealership Rating
Employee Rating

Good customer service, but As always, Henry does an excellent job receiving the vehicle and his treatment is exceptionally good. In the workshop if it is necessary to check the More

by n3level
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2020

Toyota of Coconut Creek responded

I am glad to hear that Henry took care of you, however, I am surprised by your additional feedback. I expect better service for our guests and I'm sorry for any oversights that occurred. We will be sure to address your concerns with the right people so we can improve going forward. Thank you for your business, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 30, 2020

Dealership Rating
Employee Rating

Customer and happines excellent and professional job as always take care my Toyota Rav never have a problem Henry Delgado was my service consultant and really happy the w More

by RODRIGUIN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2020

Toyota of Coconut Creek responded

Thank you for the review! We are so glad you enjoyed working with Henry here at Al Hendrickson Toyota, and we will certainly share your kind words with him! If you and your Toyota RAV4 ever need anything else, don't hesitate to come back and see us again.

June 28, 2020

Dealership Rating
Employee Rating

It’s always great , made my appointment and it worked fine . They took care of a recall on my car . My full detail car wash made my car look great and looks new ! Thank you Henry ( advisor ) and Nor More

by arango_claudia
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz

Jun 29, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to leave us a review. I am glad to hear that your service visit to Al Hendrickson Toyota was such a seamless experience!

June 22, 2020

Dealership Rating
Employee Rating

No Face Masks The actual service was excellent as usual but I was taken aback as most of the employees I saw were not wearing face masks or had them hanging on the More

by CARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr., Wesley Bonito , Shedrick Anderson

Jun 28, 2020

Toyota of Coconut Creek responded

I'm glad to hear that you enjoyed the service provided by our team, however, I am concerned by your additional feedback. Customer safety remains our top priority and we expect our employees to follow preventative guidelines. I'll be sure to address this feedback immediately so we can provide a more comfortable experience in the future. Thank you for your business, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 22, 2020

Dealership Rating
Employee Rating

I can recommend the attention of Henry Delgado, his good treatment and management in the service of Toyota, but I can NOT recommend the service, attention and management of Elder Jarret, the latter do not t More

by jroja5
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Jun 28, 2020

Toyota of Coconut Creek responded

We strive to take care of guests so it's unsettling to see this feedback and I do apologize. I would appreciate the opportunity to learn the details of your visit. I will need to get some more information, however, I am afraid I won't be able to find your contact info. Would you please give me a call? Gary Cann - Vice President Parts and Service - (954) 972-1100

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