HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 29

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,184 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,184 Reviews

Write a Review

1184 Reviews of HENRY DELGADO

May 06, 2023

Dealership Rating
Employee Rating

Adviser rude, has to learn how to work with costumers, no patience, very unprofessional . No recommended More

by LORENAAILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Kulazidis

May 15, 2023

Toyota of Coconut Creek responded

Customer service is our number one priority so your review is very disappointing to read. This certainly does not sound like the courteous professionalism we strive for and I am so sorry for any unfriendliness you encountered. I will be sure to address your concerns with the rest of my team, so if there's anything else you'd like to add, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 06, 2023

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Highly efficient and very well orchestrated. Excellent customer service. I look forward to working with them in a near future! More

by RONALD.SCHREURS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

May 08, 2023

Toyota of Coconut Creek responded

Ronald, it's our pleasure to deliver thorough and professional customer service! We also look forward to continuing our relationship with you at Al Hendrickson Toyota!

May 05, 2023

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They provide pretty good information about your service visit. Waiting room could stand some updating. More

by sued285
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Recommend Dealer
Yes
May 05, 2023

Toyota of Coconut Creek responded

We appreciate your feedback, and are glad that you found the information provided about your service visit helpful. We also appreciate your suggestion about our waiting room and will take it into consideration. Thank you for choosing Al Hendrickson Toyota as your service provider.

May 04, 2023

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Everything was handled very well , longer wait than was told. It was only oil change, but happy with service More

by yankfan1
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Recommend Dealer
Yes
May 04, 2023

Toyota of Coconut Creek responded

We're glad to hear that your experience at Al Hendrickson Toyota was positive. Our team appreciates your trust and support in choosing our dealership for service on your vehicle. We hope to have the opportunity to continue improving your experience with us.

May 04, 2023

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Lento pero bueno . Cada vez somos más hispanos y esperamos encontrar mayor número de customer service que nos quieran dar el servicio en español More

by frankhrodriguez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson

May 05, 2023

Toyota of Coconut Creek responded

Agradecemos su comentario lindo y cinco estrellas, Frank. Nos hace felices saber que usted encontraba los servicios de Al Hendrickson Toyota satisfactorios, y compartiremos sus observaciones con mi equipo. Nos esforzamos constantemente para mejorar la experiencia del cliente y para satisfacer las necesidades de nuestra comunidad hispana, y esperamos que sea evidente. ¡Esperamos verte de nuevo pronto!

May 04, 2023

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Employee Rating

Car sold new defective I had an accident because of this part the car skidded and I paid for it now the car is broken and I pay the installment without using it and no one helps me a terrible experience but More

by SUNDASPLAYERSAGENT
Service Price Transparency
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Recommend Dealer
No

May 04, 2023

Dealership Rating
Employee Rating

Car sold new defective I had an accident because of this part the car skidded and I paid for it now the car is broken and I pay the installment without using it and no one helps me a terrible experience but More

by SUNDASPLAYERSAGENT
Service Price Transparency
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Recommend Dealer
No
May 15, 2023

Toyota of Coconut Creek responded

Sundas, we have asked you numerous times to come into the dealership so that we can speak and go over any concerns and as of today you still have not come in. Please make the time to set up an appointment so that we can rectify any issues. Thank you, Jessica Fernandez - Assistant to Chairman & CEO - 954-545-6502

May 03, 2023

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Took care of me late in the day and had me in and out in no time. Professional service and nice waiting area More

by ISAACBRIK
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Recommend Dealer
Yes
May 03, 2023

Toyota of Coconut Creek responded

We appreciate your business and five-star recommendation! Our team at Al Hendrickson Toyota is glad to hear that we were able to provide professional service and a comfortable waiting area. Drive safely until we see you next time!

April 29, 2023

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It was a good experience although they took a while to deliver the car to me according to the estimated time at first but in general it was a good service More

by PIPEURBANO
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Recommend Dealer
Yes
May 01, 2023

Toyota of Coconut Creek responded

We appreciate your five-star review, Pipeurbano. We are glad to hear that you had a good experience with us at Al Hendrickson Toyota, despite the delay in delivery. Thank you for choosing us, and we hope to see you again soon.

April 27, 2023

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Employee Rating

Great service, attention as needed, very professional all the time. Friendly and courteous. Highly recommend. More

by gmas0217
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Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

Apr 27, 2023

Toyota of Coconut Creek responded

The Al Hendrickson Toyota team is always here to help you out! Thank you for supporting Al Hendrickson Toyota and we will see you next time!

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