HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 92

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

June 20, 2021

Dealership Rating
Employee Rating

Service Technicians do a phenomenal job while the service advisors do everything they can to help you with whatever is in their power and skill. More

by Sea-bass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Jun 21, 2021

Toyota of Coconut Creek responded

Thank you for taking time to commend our service team! We are overjoyed to hear that you can depend on Al Hendrickson Toyota to keep you driving safely and smoothly. Have a wonderful week!

June 17, 2021

Dealership Rating
Employee Rating

Poor service, dirty counters. The service desk needs some serious updating. My vehicle issues were not resolved. When i provided a poor review i recived a caned email response which was even more disappointi More

by kmaracotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 15, 2021

Toyota of Coconut Creek responded

We appreciate your feedback and apologize for not being able to resolve your issues. Unfortunately, I am not able to locate your contact information without your complete name, so please give me a call at your convenience so that I can help you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 14, 2021

Dealership Rating
Employee Rating

El sábado por la mañana fui a hacer servicio de uno de mis vehículos llegue a las 9:33 de la mañana me dijeron q tardaría dos horas en entregarme mi carro lo cual la entrega estaba prevista para las 11:33 More

by CESARDIMAS22
Customer Service
Recommend Dealer
Yes
Jul 11, 2021

Toyota of Coconut Creek responded

Es preocupante oír que no tuvo una buena experiencia con nuestro equipo de servicio. Aparece que ha habido una falta de comunicación, y yo quiero averiguar lo que pasó y resolverlo. Es nuestra prioridad asegurar de que todos nuestros clientes estén contentos y satisfechos después de cada visita. Si usted tenga tiempo, me puede llamar? Quiero ver si puedo arreglar un plan y ayudarle. También voy a buscar sus detalles de contacto. Gracias, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 14, 2021

Dealership Rating
Employee Rating

Great service every time I go to do my maintenance, this time wasn’t to busy which is perfect and the service was fast, thanks !! More

by jaime.camargo.99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Toyota of Coconut Creek responded

It's our privilege to assist you, Jamie! Thank you so much for trusting Al Hendrickson Toyota with all of your auto service needs. We look forward to working together for years to come.

June 13, 2021

Dealership Rating
Employee Rating

It's the worse place to brain your car for service, took my money and then leave everything open. I will never refer any one at this place. More

by CLEFFRAY24
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jul 11, 2021

Toyota of Coconut Creek responded

This review is extremely concerning to read, as we have no tolerance for theft or malpractice at this establishment. I would like to better understand what happened here so I can address it and ensure it is not repeated. Would you be willing to give me a call when time permits? I am eager to do what I can to make this right. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 06, 2021

Dealership Rating

They solved my problems, answered my questions, the advisor and the foreman were knowledgeable. Sellers are efficient they really helped me by getting me a good deal and got my car traded. Fernando , A More

by PROWL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rodriguez, Angelo Vacarella

Jun 07, 2021

Toyota of Coconut Creek responded

Thank you for the glowing review! We are delighted the Al Hendrickson Toyota team provided attentive and stress-free service during your car trade. We hope you enjoy the new ride. Have a wonderful day!

May 29, 2021

Dealership Rating
Employee Rating

Very efficient and fast, with excellent service! I suggest getting in the morning and setting up an appointment so you can be attended to fast and easy. More

by collizzy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jun 01, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota service team. Drive safely, and we hope to see you again down the road!

May 28, 2021

Dealership Rating
Employee Rating

Great service. Got done in a timely manner. Professionalism is on point. Great environment. Friendly workers. I would recommend people to get there car there service. More

by MR.MATTHIE91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Toyota of Coconut Creek responded

Thank you for recommending Al Hendrickson Toyota! We are thrilled to hear that you can depend on us for professional, efficient service. Hope to see you at your next visit!

May 23, 2021

Dealership Rating
Employee Rating

Service was good, car was taken care of. I just expect that if I'm told it will take an hour and it's running late to be informed of that. More

by csherm143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

May 29, 2021

Toyota of Coconut Creek responded

We appreciate this feedback and agree that our guests should receive communicative service. I will share your review with my team so we can improve for your next visit. Thank you for your business, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 21, 2021

Dealership Rating
Employee Rating

Excellent service from early morning, really fast and good quality. It took just half an hour to be ready. Very greeting employees and good waiting area too More

by Loise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Toyota of Coconut Creek responded

Loise - Thank you for the wonderful feedback about our service and facilities! We really appreciate you choosing Al Hendrickson Toyota for your auto needs and taking time to post a review. We look forward to serving you in the future!

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