HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 99

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

November 26, 2020

Dealership Rating
Employee Rating

excellent service from beginning to end. Henry at the desk was direct, personable and knowledgeable . I asked for a quote on a cracked windshield and it was provided to me in writing.... More

by eugenioantonelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Toyota of Coconut Creek responded

Thank you for trusting Al Hendrickson Toyota with your vehicle. We're happy to hear that Henry was so helpful during your visit as customer satisfaction is our priority!

November 14, 2020

Dealership Rating
Employee Rating

Excellent service ...Mr Henry Delgado was very friendly and a gentleman with me, he is a excellent employee and very professional. Thanks for your service More

by FRANZFOGATA1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Toyota of Coconut Creek responded

Feedback like this makes our day and we appreciate you taking the time to share. We will be sure to share your kind words with Henry! All of us at Al Hendrickson Toyota look forward to working with you next time!

November 13, 2020

Dealership Rating
Employee Rating

Happy Henry got me in on same day and understood I wanted everything fixed and checked out. At every issue found he told me how much I was saving. More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Toyota of Coconut Creek responded

It's fantastic to hear that Henry helped get all of your concerns addressed for a fair price. Thanks so much for writing us a great review! If any future concerns arise, our Al Hendrickson Toyota team will be here to help.

November 12, 2020

Dealership Rating
Employee Rating

Excellent service!!!! Every step in the process is great. Explain the situation and offer the best choice. Original parts and guarantee. Good service technician. Thanks for all More

by victorosorio_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar

Nov 12, 2020

Toyota of Coconut Creek responded

We couldn't have asked for better feedback, Victor! It's wonderful to hear that our service team took such good care of you and your vehicle. Thank you for trusting Al Hendrickson Toyota with your repair and maintenance needs!

November 06, 2020

Dealership Rating
Employee Rating

La atencion fue rapida, muy atento el senor Henrry Delgado, tiene conocimiento, tiene paciencia con el cliente, muy bueno porque habla 2 idiomas, he aprendido a conocer el carro, gracias a su atencion More

by NANCYZIPA2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Toyota of Coconut Creek responded

Muchísimas gracias por su amable reseña, Nancy! Nos alegra much que usted recibió tan excelente atención por parte de Henry y agradecemos que usted tomó el tiempo para compartir su experiencia con nosotros. Ojalá que usted tenga un muy buen día! - El equipo de Al Hendrickson Toyota

November 04, 2020

Dealership Rating
Employee Rating

Been dealing with a Hendrickson since 2015 and this was my worst experience, Henry is such a disrespectful nasty person, he very rude and I was just so disgusted with his nasty dirty attitude. I Dont think More

by moodylatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2020

Toyota of Coconut Creek responded

We would never want our guests to be treated in the manner you've described here. I'm so sorry that you're upset and I would appreciate the chance to speak with you directly to learn exactly what happened during your visit. I may not be able to find your contact information from this review, so would you please reach out to me directly? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 01, 2020

Dealership Rating
Employee Rating

The service was excellent and very professional I will recommend everyone who’s looking for a Toyota to go there because I’m more than satisfied More

by ALSERVIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Ken Bergmann, Sherylene C, Juan Diaz, Chris Kulazidis

Nov 02, 2020

Toyota of Coconut Creek responded

We couldn't ask for better feedback and we appreciate you taking the time to share! All of us at Al Hendrickson Toyota look forward to working with you during your next visit!

October 30, 2020

Dealership Rating
Employee Rating

I WAS PROMISED MY CARE WOULD BE READY IN 3 HOURS, AND IT WAS READY IN ABOUT 2 HOURS. THANKS, HENRY DELGADO. KEEP UP THE GOOD WORK. More

by silberfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

Toyota of Coconut Creek responded

Thank you for trusting Al Hendrickson Toyota to get the job done! We're thrilled to hear that Henry got you back on the road quickly and safely!

October 29, 2020

Dealership Rating
Employee Rating

I felt that the price for the battery , labor and added costs was unduly high. Having said that, my experience with Henry from service, was excellent: a very capable, friendly, helpful, guy!! More

by BOCABERNSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to leave us this feedback. We do strive for competitive pricing here, and I will be sure to share your comments with my team. We are glad that you enjoyed working with Henry, and we will certainly let him know that you appreciate his help!

October 25, 2020

Dealership Rating
Employee Rating

Since new this car pulls to the right.I have complaints Since new this car pulls to the right. I have complaints about that every time I take it to service every 5,000 miles. Nobody cares. In the 20,000 More

by JAYFARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Leporte

Nov 18, 2020

Toyota of Coconut Creek responded

This is a concerning review to read, and I'm sorry to hear that you are still experiencing difficulties with your vehicle. I would be more than willing to speak with you about this directly to see what more we can do to assist with the alignment. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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