Hadi Eslami | Page 8

Service is alway prompt and professional from the guys who take my car to the team at the service desk to service managers. James always takes great care of me who take my car to the team at the service desk to service managers. James always takes great care of me More

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Hadi and the team at BMW Boston was able to deliver a custom ordered car on a targeted time frame, even with a waiting list and parts shortage. He kept me updated during the process and was always avail custom ordered car on a targeted time frame, even with a waiting list and parts shortage. He kept me updated during the process and was always available to answer any questions. More

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All personnel at Herb Chambers are always friendly and accommodating. Costs were given before work began along with an excellent description of the recommended repairs / updates. I would recommend this accommodating. Costs were given before work began along with an excellent description of the recommended repairs / updates. I would recommend this BMW dealership. More

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Explained everything gave options but was extremely expensive to have a car with 40000 miles need over 8000 in repairs. expensive to have a car with 40000 miles need over 8000 in repairs. More

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Excellent service from salesman Hadi Eslami, good trade-in value, smooth process in acquiring a BMW X-1. All personnel pleasant and helpful. trade-in value, smooth process in acquiring a BMW X-1. All personnel pleasant and helpful. More

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Excellent customer service from salesman Hadi Eslam. Attention to detail at every step of the process Attention to detail at every step of the process More

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They were great until I drive off the lot. Windshield has chip in it that they promised to fix. Never did. I asked for and work/maintenance records. They kept saying we will get back to you. S Windshield has chip in it that they promised to fix. Never did. I asked for and work/maintenance records. They kept saying we will get back to you. So idk if the car has new brakes….oil change wasn’t done by dealership. So already needs oil change. I don’t even know how new the tires are. More

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Hadi and Omar provided great service and positive experience with our two purchase at Herb chamber. experience with our two purchase at Herb chamber. More

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BMW is the best car Company, with the best people at every role! The Manager Mrs Melissa is the best ever, and My salesman Hadi was the best ever also! I appreciate their manner with their customers! I every role! The Manager Mrs Melissa is the best ever, and My salesman Hadi was the best ever also! I appreciate their manner with their customers! I really asked my own families to change their car to BMW! Go on BMW! You’re the best ever! More

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Hadi Eslami in sales was exceptional. He took incredibly good care of us as long standing customers. Mark Ravin in Service has always taken care of our cars and now we found a hopefully He took incredibly good care of us as long standing customers. Mark Ravin in Service has always taken care of our cars and now we found a hopefully long term sales person. Thank you Hadi! Your time, patience and professionalism is most appreciated! On the flip side once we got to financing and said we weren't adding on - it became some nebulous and we found papers being slammed on the table. Once a sale is established a customer should be able to walk out without too much of a trying experience. What would have been exceptional was definitely dampened by an unnecessary attitude. More

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