Jessica DeGuzman

I had a great experience at Fairfield Mercedes. All staff members were very professional. I had good communication with Grant prior to my arrival. Hagen was my salesman as Grant was with another All staff members were very professional. I had good communication with Grant prior to my arrival. Hagen was my salesman as Grant was with another customer when I arrived. Hagen has a very welcoming disposition and made me feel comfortable throughout the buying experience. To summon it up I’ve never had as such a good experience at any dealership prior in my life. Not that I buy cars often, but this purchase was easy and with no pressure whatsoever. Definitely makes me want to return to Fairfield Mercedes for future vehicle purchases. Thanks again. More

by kglawson3620 Verified Customer Verified Customer

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Nick , my service advisor is a true professional, he gave excellent service and communicated very well . I am a GM of a dealership and will definitely bring my services back to your store because of Nick. Th excellent service and communicated very well . I am a GM of a dealership and will definitely bring my services back to your store because of Nick. Thanks to the whole team . More

by seanshahid0 Verified Customer Verified Customer

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The registered my car in thw wrong state then forgot about it. I had to keep calling to figure out my registration, called Mercedes directly and they sent me to someone else who still after weeks couldn about it. I had to keep calling to figure out my registration, called Mercedes directly and they sent me to someone else who still after weeks couldn't explain it. Worst car buying experience i have ever had. More

by sir.tyson.harper Verified Customer Verified Customer

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Lots of mistakes were made had to complete the paperwork several times at the dealership and then they had to come to my house to correct it again. DMV took forever. I have bought many Mercedes and never ex several times at the dealership and then they had to come to my house to correct it again. DMV took forever. I have bought many Mercedes and never experienced anything like this before. Calls to the dealership to figure out what was going on were never returned. Not what I expect from Mercedes More

by FRANKBALESTRERI Verified Customer Verified Customer

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My service advisor Marcos was amazing. He provided great customer service and communication. Thank you! He provided great customer service and communication. Thank you! More

by diana.marquez707 Verified Customer Verified Customer

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Hagen is the best! I trusted him with all of my purchases and I’m very happy returning client. I trusted him with all of my purchases and I’m very happy returning client. More

by JHP020202 Verified Customer Verified Customer

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Jessica G was excellent in making the entire sale process so easy. And Simon Bayder was very helpful, as well. I've been bringing my cars there for a number of years for service and every single person I e so easy. And Simon Bayder was very helpful, as well. I've been bringing my cars there for a number of years for service and every single person I encounter is welcoming, personable and knowledgeable. More

by hbooth0 Verified Customer Verified Customer

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excellent good customer service, nice facility, and on time services and good communication to service representatives time services and good communication to service representatives More

by embesanj Verified Customer Verified Customer

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They are polite & did good job for doing maintenance. I like it. Thank you very much. I like it. Thank you very much. More

by kartenzin Verified Customer Verified Customer

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Great service! ! I recently moved to California and they got me in very quickly and did a great job. Thank you all for updates and info. ! I recently moved to California and they got me in very quickly and did a great job. Thank you all for updates and info. More

by LA1 Verified Customer Verified Customer

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