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Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 17

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
213 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

4.9

213 Reviews

Write a Review

213 Reviews of Haley McDonald

January 27, 2024

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Employee Rating

Very responsive and made me feel appreciated as a customer. Made sure I was happy with the service. More

by tswright9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley, Evelyn Tolbert

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Feb 08, 2024

Mercedes-Benz of Columbus responded

Thank you so much for your kind words! We greatly appreciate your feedback and are delighted to hear that you found our team responsive and that you felt appreciated as a customer. We look forward to serving you again and appreciate your continued support!

January 23, 2024

Dealership Rating
Employee Rating

Problem solved and didn't pay as much as I thought. Great customer service from Haley. More

by cvann326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Mercedes-Benz of Columbus responded

It's great to hear that we were able to resolve your issue and that Haley provided you with excellent customer service. Please let us know if there is anything else we can do for you.

January 21, 2024

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Employee Rating

Absolutely awesome experience. Always extremely professional. The atmosphere is inviting and customer service is second to none. Service department always delivers. More

by afwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Mercedes-Benz of Columbus responded

Your enthusiastic feedback is greatly appreciated! We're delighted to know that our professional team and inviting atmosphere have made your experiences with us awesome. We look forward to seeing you for your future visits!

January 20, 2024

Dealership Rating
Employee Rating

Haley is top notch! Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. More

by tandjwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Debi Lewis, Lizzy Spitzmiller, Rachelle Pennington , Richard Joyner

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Jan 25, 2024

Mercedes-Benz of Columbus responded

Thank you for the glowing review! We're happy to hear Haley provided you with an excellent customer service experience! Please don't hesitate to reach out if you need anything else.

January 19, 2024

Dealership Rating
Employee Rating

Got me back up and running! Thank you very much for your services for my car. More

by Mercedesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Feb 12, 2024

Mercedes-Benz of Columbus responded

Mercedesman, we're thrilled to hear that we could get you back up and running! Thank you for choosing our services for your car, and we appreciate your positive feedback. If you have any further needs or questions, feel free to reach out. Safe travels, and we look forward to serving you again.

January 18, 2024

Dealership Rating
Employee Rating

Dealer was up priced from my after market warranty which isn't fair to the customer I'm thinking of one price and they give me another one and I was practically in there all day long please tighten up Merce More

by neelbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington , Lauren Farthing

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Feb 12, 2024

Mercedes-Benz of Columbus responded

Dear neelbeck, We sincerely apologize for any frustration you experienced during your recent visit. Your feedback is important, and we take it seriously. We understand your concerns about the pricing and the time spent, have been addressed. Thank you for bringing this to our attention, and we hope to regain your trust during your next visit. If there is anything further we can do, please don't hesitate to reach back out to us at (706) 256-6100.

January 17, 2024

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Employee Rating

They are very professional knowledgeable friendly and there service is just great i trust them with my vehicle they haven’t let me down yet More

by butlerlisa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Jan 25, 2024

Mercedes-Benz of Columbus responded

We appreciate your kind words! It's great to hear that Rachelle has been consistently helpful and attentive to your vehicle needs. We look forward to continuing to provide you with 5-star service.

January 16, 2024

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Employee Rating

Everyone is always so kind and helpful. Thank all of you so very much. Happy New Year! More

by JOANAMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Mercedes-Benz of Columbus responded

Thank you for your wonderful feedback! We're thrilled to know that our team's professionalism and knowledge have earned your trust with your vehicle. Let us know if you need anything else and Happy New Year to you as well!

January 16, 2024

Dealership Rating
Employee Rating

Wonderful experience…everyone extremely friendly and helpful…Driver was very nice and courteous…on drop off and pick up… More

by sr7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear our service department provided you with a 5-star experience! Let us know if you need help with anything else.

January 16, 2024

Dealership Rating
Employee Rating

Quick and v efficient . Haley was courteous and pkeasamt. Great job. The car was clean More

by johill1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department provided you with an excellent experience! Let us know if you need help with anything else.

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