Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 18

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
207 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

207 Reviews

Write a Review

207 Reviews of Haley McDonald

December 18, 2023

Dealership Rating
Employee Rating

Hailey is always pleasant with professional assistance, always goes the extra mile. Thank you Hailey for assisting with my new key, which is old as time. She actually cleaned the key and reinserted the old More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , Lauren Farthing

Dec 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear Haley was able to provide you with a great experience and a new key! Let us know if you need anything else.

December 15, 2023

Dealership Rating
Employee Rating

Haley was so friendly, helpful and knowledgeable. Service was smooth. And my car was super clean upon return! More

by twiley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear Haley was able to provide you with a 5-star experience! Let us know if you need anything else.

December 11, 2023

Dealership Rating
Employee Rating

Great customer service , they welcomed me very good and i got service fast than i thought . thanks a lot to them . More

by joun_star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are happy to hear we were able to provide a quick and pleasant experience! Please let us know if there is anything else that you need.

December 06, 2023

Dealership Rating
Employee Rating

As always I had a great experience with my service. Mercedes always takes great care of their customers More

by jeanb334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful review! We are delighted to hear we have been able to repeatedly provide a 5-star experience to you. Please don't hesitate to reach out if you need anything else!

December 04, 2023

Dealership Rating
Employee Rating

She is always helpful, know her job duties and come up with a solution. She is awesome More

by MANJITPRASHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington, Raul Navarro , Lauren Farthing

Dec 13, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are delighted to hear that our Service team was able to provide you with a 5-star experience. Please don't hesitate to reach out if you need anything else!

November 28, 2023

Dealership Rating
Employee Rating

Columbus Mercedes Benz always accommodating and responsive. I would highly recommend them to anyone looking for an MB dealership for purchase or maintenance. More

by delassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Mercedes-Benz of Columbus responded

Hey Pamela! Thank you so much for the recommendation! It is wonderful to hear our communication and accommodations were at a 5-star level. Please let us know if there is anything else you need.

November 17, 2023

Dealership Rating
Employee Rating

Very professional. I will recommend Mercedes-Benz of Columbus. Rachelle was very friendly as well More

by kingcynthia51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Nov 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the recommendation! We are delighted to hear Rachelle was able to provide you with a friendly 5-star experience. Please don't hesitate to reach out if you need anything else!

November 13, 2023

Dealership Rating
Employee Rating

Awesome customer service and great place to take care of your business needs. Would definitely recommend to future clients. More

by azerion_j07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Nov 22, 2023

Mercedes-Benz of Columbus responded

Thank you for the recommendation! We are so happy to hear that you had a 5-star experience. Please let us know if you need anything else!

November 13, 2023

Dealership Rating
Employee Rating

One of my favorite things about Mercedes-Benz of Columbus is the ease of making an appointment. I come from an area where the dealership is months out on availability. In terms of customer service, it’s real More

by tthom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller

Nov 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for sharing your wonderful experience with Haley and Lizzy! It's great to hear we are able to better accommodate your appointment needs and that the process was a breeze. We look forward to seeing you again in the future!!

November 12, 2023

Dealership Rating
Employee Rating

I was very impressed with how they handled my situation and took care of my problem More

by coutu335
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Mercedes-Benz of Columbus responded

Thank you for your kind words and for taking the time to share your experience with us! We are so pleased to hear that our team was able to handle your situation. Please don't hesitate to reach out if you need anything else!

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