Haley Milton | Page 2

I really hate writing bad reviews and almost never do. I pride myself on writing about the good places because people tend to only write about the bad. I purchased a 2025 Sorento and brought it back 9 mon I pride myself on writing about the good places because people tend to only write about the bad. I purchased a 2025 Sorento and brought it back 9 months later (3 of which I wasn’t able to drive due to surgery), for a defective part. I understand that they aren’t responsible for the part being defective but they are responsible for how they interacted with me. I found the service contacts to be very impersonal and not at all helpful. My car was in multiple times and under warranty and not once did anyone say that they were sorry I had to come back for anything wrong with my brand new car. As a matter of fact, they gave me a hard time for asking about a loaner for said warrantied part. They did not answer when I used the number to “text anytime for an update on your vehicle” and I found that I needed to call. If the part hadn’t been under warranty I wouldn’t have gone back to them. I was very disappointed with every encounter I had with them. More

by patrick.ronan Verified Customer Verified Customer

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Haley was prompt and professional when she helped me with the service of my new vehicle. I appreciate all of her knowledge and help. the service of my new vehicle. I appreciate all of her knowledge and help. More

by Dpane88 Verified Customer Verified Customer

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Outstanding Service department was the reason for purchasing my vehicle from this dealership - it is all about the service and my treatment by the service department staff. Hats off to Tom and Hal purchasing my vehicle from this dealership - it is all about the service and my treatment by the service department staff. Hats off to Tom and Haley! More

by snowpondgoldens Verified Customer Verified Customer

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The software updates were taken care of well. Prices quoted for work needed - unrelated to updates- were 25-30% higher than 2 other quotes ( one from a dealer) for similar brake work and oil chan Prices quoted for work needed - unrelated to updates- were 25-30% higher than 2 other quotes ( one from a dealer) for similar brake work and oil change needed. I am getting work done elsewhere. More

by randy98 Verified Customer Verified Customer

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Both JP and Vlada were fantastic to work with. We formed the deal via text messaging. They be their competition on Price and made the pick up process smooth and painless – and thoroughly walked We formed the deal via text messaging. They be their competition on Price and made the pick up process smooth and painless – and thoroughly walked through all of the features of the car. Thank you. More

by skifriedland Verified Customer Verified Customer

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we purchased our vehicle at your dealership and was very pleased with Adrian. very pleased with your service dept. very pleased with Adrian. very pleased with your service dept. More

by peter@peteandgerrys.com Verified Customer Verified Customer

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this is my second vehicle from this dealer and i’m very pleased with the service i received for the upkeep of my vehicle and for the courtesy im shown while waiting pleased with the service i received for the upkeep of my vehicle and for the courtesy im shown while waiting More

by lloco918 Verified Customer Verified Customer

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I was very upset with the service i got. I went for an oil change and they started to do it, they couldn't open my hood. They said the cable was most likely broken. It would cost $95 to get I went for an oil change and they started to do it, they couldn't open my hood. They said the cable was most likely broken. It would cost $95 to get to the cable. I knew it has to be fixed so I agreed, But they never said they didn't have the part. When the car was ready and waiting, that is when I found out they didn't have the part. Also they said I needed a new engine filter but now the hood is closed. I don't know why they didn't inform me when the hood was up. So now I can't get that changed either. I don't know what to do!!!! They should have informed me that they needed to order the part and I would come back. I have always been satisfied with this dealer but now I feel they should order that part and put it in. I paid $95 already/ More

by JODUFORT Verified Customer Verified Customer

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They have really great communication with customers. Haley is always super friendly, patient and kind. Haley is always super friendly, patient and kind. More

by FAINA.BUKHER Verified Customer Verified Customer

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The most stress free friendly dealership. Matt and Jake were amazing and even stayed late. It is our third car we bought from Matt and each experience gets better and better. Matt and Jake were amazing and even stayed late. It is our third car we bought from Matt and each experience gets better and better. More

by nhgiants Verified Customer Verified Customer

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