Haley Milton | Page 3

I shopped several dealerships before visiting, and this was the only one that didn’t constantly hound me with calls and messages, which is what made me choose them first. I originally thought I would be bu was the only one that didn’t constantly hound me with calls and messages, which is what made me choose them first. I originally thought I would be buying another Honda, but they allowed me to take a Sportage on an hour-long test drive — something no other dealership offered — and I completely fell in love with the vehicle afterward. Overall, the buying process was fairly smooth. My only negative experience was with the finance manager, Mason, as I felt some of the sales tactics were overly high-pressure and a few interactions came across as condescending and rude. That said, I’m still giving the dealership 5 stars overall because the rest of the team has been excellent. I’ve returned twice since purchasing for accessories and service work, and Travis and the service department have made both experiences easy, professional, and enjoyable. More

by J9sdesigns Verified Customer Verified Customer

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Unwillingness to help with expensive service recommendations. Would have appreciated some flexibility in a +2k repair recommendations. Would have appreciated some flexibility in a +2k repair More

by R.P.HAMEL Verified Customer Verified Customer

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Awesome customer service before and after the sale. I really despise going to car dealerships, but these people made it easy! I really despise going to car dealerships, but these people made it easy! More

by polyrhythmic81 Verified Customer Verified Customer

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Had a great experience. Staff was friendly and did a great job listening and providing helpful solutions. Couldn’t be happier. Staff was friendly and did a great job listening and providing helpful solutions. Couldn’t be happier. More

by jjbrooke Verified Customer Verified Customer

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Haley was great in listening the my concern on the right wiper blade update. The online EV9 forum had numerous photos of the blade after update sitting way up on the windshield. Haley took the time to expla wiper blade update. The online EV9 forum had numerous photos of the blade after update sitting way up on the windshield. Haley took the time to explain the actual measurements of the procedure and went over my vehicle with me to assure me it was not visible from inside the car and that it was only 14mm difference from original height. I also needed foam removed from 2 tires so they would balance and she provided options and pricing. She put all the service visit work in perspective and kept me well informed as to need, price and time. That’s why McFarland succeeds, personnel like Haley make the difference. More

by harps1017 Verified Customer Verified Customer

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They did a fine job. Got the car I needed and helpful with ordering parts. Got the car I needed and helpful with ordering parts. More

by nlaucius Verified Customer Verified Customer

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Didn’t deal with Haley Milton, but great experience with Travis. Went out of his way to find the vehicle I was looking for, had it delivered to his dealership and was very responsive and informative through Travis. Went out of his way to find the vehicle I was looking for, had it delivered to his dealership and was very responsive and informative throughout the process. More

by danielle.schevis Verified Customer Verified Customer

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Excellent dealership. The whole purchase process was very easy and straightforward. I would highly recommend this dealership. The whole purchase process was very easy and straightforward. I would highly recommend this dealership. More

by sjturnermd3 Verified Customer Verified Customer

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Hayley was very helpful and knowledgeable. It was a pleasure to work with her. She listened then helped It was a pleasure to work with her. She listened then helped More

by pauliefen12 Verified Customer Verified Customer

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The visit went very smoothly serviced my vehicle in the appropriate time they recommended. Haley was very pleasant also a appropriate time they recommended. Haley was very pleasant also a More

by SESELLIOTT347 Verified Customer Verified Customer

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