Haley Shortnacy
Haley Shortnacy at Freeman Toyota

Haley Shortnacy

Service Advisor

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.7
138 Reviews

Hi, I'm Haley. I've been a part of the Freeman family since 2016. I started out answering phone calls and scheduling service appointments in our Business Development Center. I went on to be the Warranty Administrator for a few years, and now I am happy to serve our customers as a Service Advisor. I look forward to building a life-long friendship with you and providing excellent care for your vehicle. #comeseehaley

4.7

138 Reviews

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138 Reviews of Haley Shortnacy

September 06, 2025

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Staff didn't seems to acknowledge myself felt very disrespected and did not appreciate the way I was treated. More

by MALAKYE202
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Recommend Dealer
No

July 20, 2025

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The team was excellent! Specially the leader. Unfortunately I forgot his name. Very knowledgeable, pleasant and accommodating. Please give him my best regards More

by Zuelkys
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Recommend Dealer
Yes

April 18, 2025

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Great customer service and the people were very helpful and courteous and they answered all of my questions. More

by markpierces1961@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Lonnie Contreras Jr.

March 28, 2025

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Good job professional employees fast work on time good customer service services very clean work More

by NADERGAID
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Recommend Dealer
Yes

March 18, 2025

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Easy to set appointment online. Once at dealership was greeted quickly and work was done quicker than quoted. Love the quick carwash when picking up my vehicle. More

by MKLINE4
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Recommend Dealer
Yes

Other Employees Tagged: Kat White

February 13, 2025

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I feel like Freeman has always treated me fairly, whether the service department or when purchasing a vehicle. I’ve bought three trucks from Freeman Toyota and will buy my next one there, too! More

by 624CHILDS
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Recommend Dealer
Yes

February 10, 2025

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Good service have purchased 4 vehicles since 2021 and will be back when I need a more More

by LEIF.ERIC.DAVIS
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Recommend Dealer
Yes

Other Employees Tagged: Trey Pierce

January 16, 2025

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I've purchased 4 vehicles from Freeman and used Freeman to serviced all of them. It's the best dealership to purchase and service Toyotas More

by MIke
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Recommend Dealer
Yes

December 30, 2024

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I have been coming here since 2017. Traded the Tundra for a Four Runner, then my first Highlander and my second Highlander. Always a pleasure to do business here More

by Dastephens48
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Recommend Dealer
Yes

Other Employees Tagged: Trey Pierce

December 16, 2024

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Organized, Efficient, Trained Staff, Slight Delay in acquiring necessary materials, parts, feedback and updates helpful More

by WILLIAMHOBBS1971
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Recommend Dealer
Yes

Other Employees Tagged: Lonnie Contreras Jr.

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