Hamza Ammor | Page 2

ZERO stars! I brought my 2022 Kia Soul in to have my engine light checked out & was told it would be $300 to have it diagnosed & if there were repairs, they woul I brought my 2022 Kia Soul in to have my engine light checked out & was told it would be $300 to have it diagnosed & if there were repairs, they would use that towards the cost of repairs. Great. Go for it. While I was in the lobby, the receptionist directed me to a saleswoman who, to kill time, showed me a $23,000 2025 Kia Soul while I was waiting for a diagnosis. She told me Kia would take my 2022 Kia Soul as a trade-in towards the 2025 Kia Soul. She repeatedly told me to not worry about the 2022. Stop thinking about that car. They were taking it as a trade-in & it is not my concern anymore. I thought it was wonderful & little did I know, too good to be true. We took the 2025 for a test drive & of course, I was in love. It was a step up from what I was currently driving; so much nicer. We got back to the dealership & she took me in to her managers office. While we were in there, they spoke in Arabic the entire time, except for the few times they spoke to me, which was extremely rude and disrespectful. I told them if they can take my car as a trade in & get me in the new 2025, I would take it that morning! While the manager was busy hitting my credit repeatedly (7 times, might I add) to try to find someone to finance the new car, the woman was rushing me through everything, not really explaining anything to me, confusing me & told me that she picked the best option for me, never telling me any other options, & tried to get me to leave with the 2025 BEFORE I was even approved or signed anything!! She told me I have 55 days to make my first payment (turned into 25), make 3 consecutive payments of $709 and they would refinance it to bring my cost down to $400, which is what I was paying on the 2022. Again, with the intention of trading in my car, I went through the new contract & signed the dotted lines. As soon as I set the electronic pen down I was immediately handed a jump drive with all of my contract documents on it. She woman rushed me out of the office and into the 2025. She said she was going to follow me home. Kool. Whatever. Maybe to make sure everything worked ok & I was happy?? As I'm driving, she is driving my 2022 behind me. She almost rear-ended me & laid on the horn as if it was my fault she almost hit me when I had to hit my brakes because a car stopped in front of me. She parks my car in front of my condo, in the fire lane, & asks me to take her back to the dealership. I agree and on the way, she told me they couldn't take my car as a trade-in because I owe too much, but because I have gap insurance, I should push my car into a lake, take it to an empty parking lot with no cameras and report it stolen, take it back to the dealership I purchased it from and they have to take it back with no hit to my credit since the gap insurance would cover it, or "she knew some people". I'm sorry, what? Did you just tell me to commit fraud? She was talking in Arabic on the phone to her manager as I drove her back and dropped her off at her car so she could go to a doctors appt. home and freaked out. Now I have $1,100 in car payments for 2 cars in a single income household. I have had panic attack after panic attack. I looked at the jump drive & noticed my incorrectly typed in initials are TYPED in, solid black boxes covering up information so I can't see what's under it, several boxes not ticked that should definitely be checked off, type-o's all over the place, and several different insurances that I did not ask for or get explained that I was going to have. These are not on the document I signed. I also unwillingly donated money to a child to be able to go to a private school. I DON'T EVEN HAVE KIDS!!! My $23,000 car is now $45,000, I have a very messed up digital contract, a $19,000 car that I am still making payments on, and $900 for insurance on 2 cars, PLUS whatever other insurances they added for the interior, exterior, appearance, etc. etc. AND, the service dept made gay jokes. I'm gay. Thanx for that. More

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The overall dealership did a phenomenal job both listening to my request and then satisfying what I needed. I will be going in on December 26 at 9 AM to meet with my consultant and hopefully we will listening to my request and then satisfying what I needed. I will be going in on December 26 at 9 AM to meet with my consultant and hopefully we will put a plan together for my son. Overall great experience. More

by cmarkhiggins Verified Customer Verified Customer

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Everyone at the dealership was very professional. Riley especially worked hard to make sure I found the perfect car for my needs and budget. Riley especially worked hard to make sure I found the perfect car for my needs and budget. More

by m.carroll623 Verified Customer Verified Customer

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Jordan and the folks at Greenway in Longwood, Florida are a delight to work with and have zero pressure to find you the right deal! I can’t give enough praise to Jordan he is the best. Highly recommend! a delight to work with and have zero pressure to find you the right deal! I can’t give enough praise to Jordan he is the best. Highly recommend! More

by jspisak Verified Customer Verified Customer

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Gemoi went above and beyond to make me and my daughter feel like valued customers. He helped us find her dream car and gave us a really great deal. The customer service at the dealership was unmatched! I feel like valued customers. He helped us find her dream car and gave us a really great deal. The customer service at the dealership was unmatched! I definitely recommend this dealer! More

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Miguel Ortiz nos dio mucho la mano para poder comprar nuestro vehículo excelentes persona y muy profesional en su trabajo nuestro vehículo excelentes persona y muy profesional en su trabajo More

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Great service. Cham was awesome and so very helpful and kind. We loved everything. Can not thank you all enough for making our purchase so great and easy. We are so Cham was awesome and so very helpful and kind. We loved everything. Can not thank you all enough for making our purchase so great and easy. We are so pleased with Cham as our associate to work with. More

by lynn122459 Verified Customer Verified Customer

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This dealership has taken care of my wife and I better than anywhere we have went since we started driving 30 years ago. Cody Jacobs was our salesman and was spot on. The sales manager Yakir Rukman was gr than anywhere we have went since we started driving 30 years ago. Cody Jacobs was our salesman and was spot on. The sales manager Yakir Rukman was great, both of them were awesome. The service was so good, bought my wife a new car on Friday, went back and bought another for my self on Saturday. Cannot say anything better about the two that helped us. Or the dealership as a whole More

by Js13lee Verified Customer Verified Customer

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Will made my car shopping experience amazing. Answered every question and helped me into a car that is perfect (size and price) for me and my children. The whole staff was great. Will certainly r Answered every question and helped me into a car that is perfect (size and price) for me and my children. The whole staff was great. Will certainly recommend to anyone in search of a car. Thank you all! More

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The gap package was forced on me at the last minute of signing paper work when I told them I didn’t want it and the finance person told me the loan will probably not get approved if I don’t add it. The ne signing paper work when I told them I didn’t want it and the finance person told me the loan will probably not get approved if I don’t add it. The next day I came in to cancel the package and the general sales manager would not see me. I came in again the same day at 5 pm because they told me he would be available and he almost did not see me once again. Finally I was able to sign the cancellation policy only to find out when I get home the finance person wrote the wrong day. I came in on October 15th the very next day after I bought the car, and he wrote down the 18th making it seem like I came in four days later…I keep getting screwed over by the finance department. I should give them 0 stars. More

by shawny909 Verified Customer Verified Customer

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