Linda Goddard

Linda was absolutely excellent! We had to bring our 3 year old on the first day we were in the dealership, and she was so kind with him. She brought snacks and coloring pages / penc We had to bring our 3 year old on the first day we were in the dealership, and she was so kind with him. She brought snacks and coloring pages / pencils as well. When we had an issue with the sales staff treating us rudely, she was very attentive to the situation and to our concerns, especially after observing the whole situation in which the manager was raising his voice and calling us difficult for asking questions to understand the credit application process. I feel like she genuinely cared and received our concerns with the poor treatment well. She would be great in a management position and is exceptionally well suited for customer service. Thank you, Linda! More

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We had the worst experience with Cham and found her to be rude and unprofessional. She did not have the vehicle available, which we had called and texted about twice prior to our arrival to confirm its avail rude and unprofessional. She did not have the vehicle available, which we had called and texted about twice prior to our arrival to confirm its availability, and then acted surprised when we didn't want the color she had shown us. She also was unable to answer basic questions and became annoyed that we were asking, telling a sales manager we were difficult because we were asking questions about the fees and paperwork, rather than just blindly agreeing to everything she said. We will never do business with a Greenway Kia again after our experience here with her. More

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I recently purchased a vehicle from this dealership and had a great experience from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured during the buying process. They had a great experience from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured during the buying process. They took the time to answer all my questions, explain my options, and help me find a vehicle that fit both my needs and budget. The sales team was transparent about pricing, and the financing process was smooth and straightforward. The vehicle was clean, well-prepared, and exactly as described. I also appreciated the excellent customer service after the sale, as they followed up to ensure I was satisfied with my purchase. I would highly recommend this dealership to anyone looking for a stress-free car-buying experience. Their professionalism, honesty, and commitment to customer satisfaction truly set them apart. More

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Linda Goddard is a very nice person working at Kia in Longwood. I was at Kia today. She was working all the time. Very good person. Was happy to meet you. Longwood. I was at Kia today. She was working all the time. Very good person. Was happy to meet you. More

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⭐⭐⭐⭐⭐ I want to give a huge shoutout to Alex in the Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, or not reaching the right person. When I finally got Alex on the phone, he tried to transfer me, but when it didn't work, he didn't just send me back through the system. He actually told me, "Give me a second," and walked over to the service department himself to make sure I got connected with someone who could help. What really stood out was that he didn't stop there. He followed up with me afterward to make sure my appointment was scheduled and everything was taken care of. Alex was friendly, genuine, patient, and just easy to talk to. He never made me feel rushed and honestly made a frustrating situation so much easier. By the end of the call, it felt like I was talking to someone I'd known for years. Kia North is lucky to have him. Employees like Alex are hard to find. If you call and get Alex in customer appointments, you're in good hands. He'll make sure it gets done. Thanks again, Alex. You're the man! More

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Erica and Mike were such an amazing team, recommend 100%. You won’t regret it. They took their time and made sure everything made sense to what our needs were. They were patient, honest and very trustworthy. You won’t regret it. They took their time and made sure everything made sense to what our needs were. They were patient, honest and very trustworthy. This is the first time I’ve had such an amazing experience in buying my car! Because of their hard work and dedication, My husband even came after and got himself a car too. More

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Carter was so helpful to me prior to bringing my car into be serviced. Thank you for all your assistance and time be serviced. Thank you for all your assistance and time More

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Great experience from start to finish, Our salesman was beyond amazing ! Keep up the good work! beyond amazing ! Keep up the good work! More

by Tatjana Verified Customer Verified Customer

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Fast friendly service. Everyone was attentive to my arrival & waiting for my car. Wonderful staff & service Everyone was attentive to my arrival & waiting for my car. Wonderful staff & service More

by TORILYNFL Verified Customer Verified Customer

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Barry is great at what he doing ! Everything was a plus UNTIL I went to finance to sign the final paperwork and I was told then that my payment amount had changed increased by $162 af Everything was a plus UNTIL I went to finance to sign the final paperwork and I was told then that my payment amount had changed increased by $162 after I had already paid my down payment because the term was changed without even asking me if I was fine . I signed and agreed to one price after thinking that was the price the whole time it came to the end like 30-40 before getting the vehicle. That’s not ethically rights if I was told and signed for one price. After being there with 2 toddlers by myself as a single mother that highly upset me & made me feel like I was stuck. I agreed to putting down $3500 going of my budget by $500 More

by Shaquan Verified Customer Verified Customer

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