Hicham Belharsa

This was the worst experience I have ever been through. I am disgusted with the behavior of Mason and Houda. I will never recommend Kia to anyone and I will do my best to discourage anyone from ever going I am disgusted with the behavior of Mason and Houda. I will never recommend Kia to anyone and I will do my best to discourage anyone from ever going to this location. I should have listed to the bad reviews and never set foot into this building. More

by naseefa99 Verified Customer Verified Customer

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Hello everyone. This gentleman is a true artist. This gentleman is a real piece of work. The sales manager did nothing but lie and manipulate, causing me significant This gentleman is a true artist. This gentleman is a real piece of work. The sales manager did nothing but lie and manipulate, causing me significant distress. Furthermore, he is dishonest, a liar, and acts like a clown. He kept me there until 9:30 PM to sell me a used car as "new"—his exact words. When daylight came, the car turned out to be full of dents and damage, and then he blamed me for the situation. After the second oil change, the impact damage appeared on the dust cover beneath the engine. The agent who assisted me quoted a price of around $2,500, plus another $300 for items not included—meaning nearly $3,000 in repairs that they refuse to fix. He claimed I must have driven over something, but common sense suggests it was a setup involving employees who no longer work there—employees he himself described as dishonest, claiming the dealership was "cleaning house." How can this be anything other than deception, fraud, lies, the theft of $8,000, and all the terrible things a manager might do behind his superiors' backs to avoid accountability? More

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Hicham came over to us after our sales associate was unable to answer our question. We wanted to understand the way that our credit application was being submitted, and the only answer that he could giv unable to answer our question. We wanted to understand the way that our credit application was being submitted, and the only answer that he could give, was to repeat multiple times, that "this is just the way we do it." When we explained that we wanted to understand why it could not be filled out the way that we preferred, not just to be told the same unhelpful response over and over, he became annoyed, told us we were being difficult, and said that we were trying to tell him how to do his job, before standing over me, raising his voice, and then storming off without saying anything. Another young sales associate, Micheal came over, said he knew exactly what we were asking, and helped fix the issue, simply, in about 30 seconds. The reason we are giving 2 stars vs. 1 star is that Hicham later apologized for the way he rudely responded to our simple question. We will never deal with a Greenway Kia for sales, service, or otherwise after our experience and have let everyone we know about the awful experience so that they do not make the same mistake. The only reason we completed the sale without walking out was that we dreaded the thought of having to go through the entire 10 hour process again. More

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We had the worst experience with Cham and found her to be rude and unprofessional. She did not have the vehicle available, which we had called and texted about twice prior to our arrival to confirm its avail rude and unprofessional. She did not have the vehicle available, which we had called and texted about twice prior to our arrival to confirm its availability, and then acted surprised when we didn't want the color she had shown us. She also was unable to answer basic questions and became annoyed that we were asking, telling a sales manager we were difficult because we were asking questions about the fees and paperwork, rather than just blindly agreeing to everything she said. We will never do business with a Greenway Kia again after our experience here with her. More

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Had a fun day ! Juan was so patient and a lot of fun ! Highly recommend Juan was so patient and a lot of fun ! Highly recommend More

by lpeghiny Verified Customer Verified Customer

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Professional, curious, and timely. Clean, comfortable atmosphere. Car came back very clean. I would recommend your dealership. Clean, comfortable atmosphere. Car came back very clean. I would recommend your dealership. More

by AUNTPFODERA Verified Customer Verified Customer

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They rob me for $3,000 and I want it back I will never return a car I pay $16,950 for $12,000 return a car I pay $16,950 for $12,000 More

by WOFPLWC Verified Customer Verified Customer

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The seller João was excellent He did everything so that I could close the deal could close the deal More

by rrodriguesmn Verified Customer Verified Customer

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🌟🌟🌟 UPDATE REVIEW JUNE 2026🌟🌟🌟 Well, I'm back again! 😂🚗💨 Less than a year ago, I purchased my 2025 Kia Sportage SX Prestige from Erica, and after only 11 months, I found myself right back a again! 😂🚗💨 Less than a year ago, I purchased my 2025 Kia Sportage SX Prestige from Erica, and after only 11 months, I found myself right back at Greenway Kia North buying another one! ❤️🙌🏽 This time, I drove away in a BEAUTIFUL White 2026 Kia Sportage SX Prestige with the gorgeous red interior I've been wanting! ❤️🔥😍 The best part? Erica already knew me. She already knew exactly what features I wanted, what I liked, and what I wasn't willing to compromise on. 💯👏🏽 At one point, the manager was trying to show me some options that were a little more budget-friendly because I wasn't completely loving the payment. 🤣💸 But my girl Erica already knew what I wanted! 👏🏽😂 She knew I had my heart set on that SX Prestige, and she worked hard to help make it happen. And guess what? THEY DID! 🎉🚗✨ The team worked with me, got me where I needed to be, and helped me drive away in the exact vehicle I wanted. 🙌🏽❤️ I was literally there from 10 a.m. until 9 p.m. ⏰😂 But honestly, they treated me so well that I felt like I was the Employee of the Day instead of the customer! 👑🏆🤣 Everyone checked on me, kept me updated, and made sure I was taken care of throughout the entire process. That's why I keep coming back. Erica isn't just a salesperson—she's family at this point. ❤️🤗 She is knowledgeable, patient, professional, and she genuinely cares about her customers. Age ain't nothing but a number because this young lady can GET THE JOB DONE! 💪🏽🔥🏆 I've now purchased TWO Sportages from Erica, and I can honestly say she is the only person I'll buy a car from. Period. 💯🚗❤️ If you're looking for a new Kia, do yourself a favor and ask for Erica at Greenway Kia North. You'll thank me later! 🌟🙌🏽🚘❤️🔥🏆 More

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⭐⭐⭐⭐⭐ I want to give a huge shoutout to Alex in the Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, Appointment Center at Kia North. I had called several times trying to make an appointment and kept getting transferred to voicemail, disconnected, or not reaching the right person. When I finally got Alex on the phone, he tried to transfer me, but when it didn't work, he didn't just send me back through the system. He actually told me, "Give me a second," and walked over to the service department himself to make sure I got connected with someone who could help. What really stood out was that he didn't stop there. He followed up with me afterward to make sure my appointment was scheduled and everything was taken care of. Alex was friendly, genuine, patient, and just easy to talk to. He never made me feel rushed and honestly made a frustrating situation so much easier. By the end of the call, it felt like I was talking to someone I'd known for years. Kia North is lucky to have him. Employees like Alex are hard to find. If you call and get Alex in customer appointments, you're in good hands. He'll make sure it gets done. Thanks again, Alex. You're the man! More

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