Hank Ayaad

Very good people to work with. Great experience and customer service was outstanding and convenient. Great experience and customer service was outstanding and convenient. More

by michaelandrews08 Verified Customer Verified Customer

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End of the year sales was busy. Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in serv Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in service. More

by michaelandrews08 Verified Customer Verified Customer

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I might have to wait a few day to get my car back but overall good overall good More

by mtlycruester Verified Customer Verified Customer

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The service department was courteous and great! But the issue with my AIR BAGS Was Not complete! Now I have to return it in the morning and leave it that leaves me stranded without a vehicle. I thi But the issue with my AIR BAGS Was Not complete! Now I have to return it in the morning and leave it that leaves me stranded without a vehicle. I think they should have rentals there for people like me. More

by Michael Verified Customer Verified Customer

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Service department Joshua agent was very professional and gave stellar service. He was very patient, knowledgeable and explained service and process very well. gave stellar service. He was very patient, knowledgeable and explained service and process very well. More

by RUSHELKARLHUBERT1 Verified Customer Verified Customer

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Sales team did a great job ensuring that my wife and I were well taken care of. They were fair on the trade-in value. They do have a non-negotiatable dealer fee and add-on portion that was slightly frustr were well taken care of. They were fair on the trade-in value. They do have a non-negotiatable dealer fee and add-on portion that was slightly frustrating. More

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I've bought three vehicles from this dealer and have never had an issue until recently. I purchased a 2026 durango from this dealer back in September. I looked on the website and found a few durangos th never had an issue until recently. I purchased a 2026 durango from this dealer back in September. I looked on the website and found a few durangos that I liked and that fit into my budget and I really wanted leather seats and blind spot monitoring. When I got there, apparently the website was not accurate and most of the durangos I liked were at the Chesapeake location. They let me test drive a 2026 GT Plus and I fell in love with it but it was too far out of my budget. The dealership found me a Durango that had leather seats and blind spot monitoring and was going to have it shipped from Chesapeake to the Newport News location. They ended up bringing me the wrong vehicle and I ended up with cloth seats. They told me they brought the wrong one but that it was better and it was more expensive but the dealership "ate the extra money it cost." I didn't say anything because it was well after 6pm when I finally got the durango and I had been there since around 11am. I was very much ready to leave by this point! The excitement of getting a brand new car had worn off and I didn't even have Q show me how to work anything on thr durango because I was ready to leave by this point. It was such a draining day and I can honestly say that I am absolutely regretting buying this durango (cannot stress how much I hate cloth seats!) And I wish I could sell it back to the dealership without getting upside down in a payment. I wish I would of put my foot down at the dealership and ended up paying for something that I liked. I also purchased lojack and apparently there was an issue with installing it and no one from the dealership bothered to tell me until I called to inquire about lojack, so I had been paying for a service that wasn't installed properly.. how is that okay? More

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Great people who are willing to your needs and wants. and will to see that you get what you want. Just a great dealer whit great employees. and will to see that you get what you want. Just a great dealer whit great employees. More

by DG23662 Verified Customer Verified Customer

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I had an outstanding experience at Southern Dodge in Newport News. The entire team was professional, friendly, and made the buying process quick and stress-free. I ended up purchasing two vehicles becau Newport News. The entire team was professional, friendly, and made the buying process quick and stress-free. I ended up purchasing two vehicles because of how great the service was and the quality of the deals they offered. Everyone I worked with was knowledgeable and honest—no pressure, no gimmicks, just straight answers and a real willingness to help. They made sure both vehicles were detailed, fueled, and ready to go, and followed up afterward to make sure everything was perfect. If you’re looking for a dealership that truly values its customers and delivers on its promises, I highly recommend Southern Dodge of Newport News. I couldn’t be happier with my experience and my new vehicles! More

by WADEKGARNETT Verified Customer Verified Customer

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No pressure; fair priced. A good buying experience with a lot of inventory. Would work with them again A good buying experience with a lot of inventory. Would work with them again More

by sixwinks Verified Customer Verified Customer

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