Hannah Davis | Page 11

Difficult to talk to a service person, actual service good It was very frustrating trying to actually talk to a service person to make an appointment. I was calling a number that appeared to go this dealer but It was very frustrating trying to actually talk to a service person to make an appointment. I was calling a number that appeared to go this dealer but the person who was answering was not at my local dealer, she told me she was transferring me to a service person at my dealer but it just went to a voice system, I tried several other times and it just rang and rang and rang. I had to call about 6 times before a service person actually answered the phone. I don't mind if someone answers and puts me on hold for a few minutes but I think it's terrible customer service to just not answer. I was able to get an appt that day to deal with a tire that needed plugged, they found the issue immediately and fixed it quickly. And the wifi in this dealer is really good for those who wait. More

by KYMBYRNES Verified Customer Verified Customer

Print

Great service for my auto repair needs As always, I was given great service. I was happy with the world that was performed, as well as how quickly they did the repairs. As always, I was given great service. I was happy with the world that was performed, as well as how quickly they did the repairs. More

by SANDYLEEW63 Verified Customer Verified Customer

Print

Great service ...Great team My service advisor was very very helpful. All of the staff was great. Overall best experience in a dealership. I would highly recommend Lens Stoler. My service advisor was very very helpful. All of the staff was great. Overall best experience in a dealership. I would highly recommend Lens Stoler. More

by Jmathias Verified Customer Verified Customer

Print

2 vehicles purchased on the same day Me experiance started with Tara, the online sales manager because I had jus underwent surgery and I was bed ridden. When I was well enough to come in Me experiance started with Tara, the online sales manager because I had jus underwent surgery and I was bed ridden. When I was well enough to come in she referred me to Jake. He was ready to help me when we got in. I got prequalified before coming in with Chrysler Capital so it would make my experiance that much quicker. We took 3 vehicles for a test drive and bought 2 of them. 1 was a new 2019 Jeep Grand Cherokee Altitude and the other was a used 2014 Cadillac CTS. Everyone was kind and dealt with my haggling ways to where we all felt comfortable. I will be back for service in the near future. Dwayne and all the staff were very nice and curious to me and my family. More

by markb0521 Verified Customer Verified Customer

Print

Excellent as always I am always very satisfied with my service and customer service at Len Stoler Dodge, Ram, Jeep in Westminster. People, work and results couldn"t be be I am always very satisfied with my service and customer service at Len Stoler Dodge, Ram, Jeep in Westminster. People, work and results couldn"t be better! More

by PHILGRUENTZEL Verified Customer Verified Customer

Print

Great Experience Everyone I interacted with was knowledgeable and professional. Service diagnosed the problem and did what they said. No suprise when I got the bill. Everyone I interacted with was knowledgeable and professional. Service diagnosed the problem and did what they said. No suprise when I got the bill. Great experience More

by krgreen0 Verified Customer Verified Customer

Print

Took 10 hours for an oil change and alignment check. $98 Will never use this dealership again , gave them a second chance and they blew it. Spoke with head service manager and he never called me back as he s Will never use this dealership again , gave them a second chance and they blew it. Spoke with head service manager and he never called me back as he said he would More

by JPCIII66 Verified Customer Verified Customer

Print

Alternator Recall Chrysler 300C My Chrysler was recalled and the work was performed on a timely basis. There were no problems after repair. The staff friendly, helpful and answered My Chrysler was recalled and the work was performed on a timely basis. There were no problems after repair. The staff friendly, helpful and answered my questions about future service work. More

by JORDANKM1229 Verified Customer Verified Customer

Print

Everything went as expected. Dropped off my vehicle for an oil change. Everything was completed with out an problems. Vehicle was brought to me when I came for pick up. Dropped off my vehicle for an oil change. Everything was completed with out an problems. Vehicle was brought to me when I came for pick up. More

by J-DSCH71 Verified Customer Verified Customer

Print

Best customer service One of a very few places that give service with a smile and genuine care. Wish more places were like this today. Excellant customer service! One of a very few places that give service with a smile and genuine care. Wish more places were like this today. Excellant customer service! More

by tsmurphy1961 Verified Customer Verified Customer

Print