Hannah Knabe | Page 3

My experience with Hannah was great. She was very professional and efficient at her job. She was very professional and efficient at her job. More

by Jacobalexand Verified Customer Verified Customer

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She was very professional about how she explained the payment process, and gave me an estimated time limit payment process, and gave me an estimated time limit More

by aydenwtrs Verified Customer Verified Customer

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The service was quick and efficient. The staff were respectful and kept me informed and comfortable. The staff were respectful and kept me informed and comfortable. More

by thukusim Verified Customer Verified Customer

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It was a very fast turnaround. Extremely satisfied. I will return for sure Excellent work Extremely satisfied. I will return for sure Excellent work More

by EKURZHAL Verified Customer Verified Customer

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Knowledgeable, respectful, helpful She was very polite and shared information about my warranty that was helpful and shared information about my warranty that was helpful More

by Mcgrath1 Verified Customer Verified Customer

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They are courteous, prompt, friendly, go out of their way to be accommodating. It's the best car dealership I have ever used. Much better than Gurley Leap!! Love Gates. They are the best in town?? to be accommodating. It's the best car dealership I have ever used. Much better than Gurley Leap!! Love Gates. They are the best in town?? More

by Harris. Frances Verified Customer Verified Customer

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Friendly, Professional and quick! Hannah helped me redeem my credit card points to then apply it to my vehicle service. Appreciated that! Hannah helped me redeem my credit card points to then apply it to my vehicle service. Appreciated that! More

by asc0201 Verified Customer Verified Customer

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Always easy & quick to get in, always address all concerns. Friendly staff, and pretty clean environment concerns. Friendly staff, and pretty clean environment More

by rociomoreno Verified Customer Verified Customer

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Thursday I brought my Blazer in for tires losing air. (Front driver & rear passenger)Was informed that they were plugged and good to go. Thursday evening front tire was back flat. Brung vehicle back Frid (Front driver & rear passenger)Was informed that they were plugged and good to go. Thursday evening front tire was back flat. Brung vehicle back Friday morning for warranty tire work. Had to advocate for my self and request a tire thru my warranty as I had been here prior and the plug didn't work. Was informed they found a third puncture in tread with no visible cause. Warranty kicked in Tire had to be ordered. So a donut was mounted I picked up my vehicle both rear windows were rolled down. That's not how I left my windows when I dropped my vehicle off. 2 lug nuts were missing from one of my tires. Reached out via text portal. Received no response. Had to ride that way until Monday when my tire came in. Called to inform Hannah of my lug nuts missing. She informed me that it was a 'given that it would be replaced' as if she had communicated that with me. My experiences with gates are progressively becoming less than the standard that I have become accustomed to at gates. Prior which was my last experience having a radiator replaced and caliper replaced which was warranty work as well; my head light was unplugged and left unplugged I called to see how much I'd be charged to have the bulb changed was told 130 for labor not including the bulb. I took my blazer to another shop and I didn't need a bulb my head light had been unplugged. Honestly my trust is gone in this establishment. I'm not sure if this is blatant or carelessness either way it costs me time and money. More

by ELAX2001 Verified Customer Verified Customer

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Hannah Knabe was awesome! Very personable and customer oriented. Hanna deserves a raise and acknowledgement! Hannah went the extra mile to make sure I wasn't inconvenienced an Very personable and customer oriented. Hanna deserves a raise and acknowledgement! Hannah went the extra mile to make sure I wasn't inconvenienced and I overly appreciate that. Good customer service is rare these days. More

by ELAX2001 Verified Customer Verified Customer

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