Hans Batista Castro | Page 11

I highly recommend Novak Motors! The sales team is very friendly and eager to help. I worked specifically with Joel who went above and beyond to make sure my needs were met! Rick ove The sales team is very friendly and eager to help. I worked specifically with Joel who went above and beyond to make sure my needs were met! Rick oversaw the process and made sure my financing was fair and worked for me, and Hans did a phenomenal job explaining the contract, the various warranties and finalizing paperwork. I have been to other dealerships and nobody compares to the level of service, attention to detail, and flexibility like what's found at Novak. I look forward to working with them again in the future! More

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They have the best selection of cars at a good price and excellent condition! If you are looking for a Jeep highly recommend checking them out! Thanks Joel and the Novak team - - I love my car! excellent condition! If you are looking for a Jeep highly recommend checking them out! Thanks Joel and the Novak team - - I love my car! More

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Franco was great to work with. Not pushy at all. He answered all of my questions with straightword honest answers. He would call me back right when he said he would. Very nice, fri Not pushy at all. He answered all of my questions with straightword honest answers. He would call me back right when he said he would. Very nice, friendly, and laid back dealership. Everyone I worked with was great from Rick the General Manager, Hans the Finance Manager, and of course Franco. Would definitely buy another vehicle from Novak Motors again. More

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Great vehicle purchase experience. Steve and Hans were both professional, knowledgeable and friendly and a pleasure to work with. No pressure and Steve answered all my questions abo Steve and Hans were both professional, knowledgeable and friendly and a pleasure to work with. No pressure and Steve answered all my questions about the vehicles I test drove. You feel like part of the family from the minute you walk in. The vehicle I chose needed a minor paint touch up that was taken care of immediately and they did a great job. After I purchased the vehicle, I had my own mechanic take a look at it and he was impressed by how clean it was inside and out. I would definitely do business with Novak Motors NJ again and would highly recommend them to anyone looking to purchase a vehicle. More

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We had an awesome experience. Joel was great he was very helpful and never pushy. He got me into my dream jeep Rubicon.I would highly recommend them to my friends and family. Joel was great he was very helpful and never pushy. He got me into my dream jeep Rubicon.I would highly recommend them to my friends and family. More

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From beginning to end, everything was perfect. Joel was very helpful with showing my husband and I vehicles with description and knowledge, introducing us to the service department for routine mai Joel was very helpful with showing my husband and I vehicles with description and knowledge, introducing us to the service department for routine maintenance and any needs we may have for in the future. Hans made our paperwork and picking up the vehicles very easy to understand and relaxing. We had a great first experience, and will definitely be returning in the future with any other car purchases. I cannot say enough about the New Jersey team. More

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First of all Frank and Hans were terrific people to deal with. They were professional, courteous, knowledgeable, experienced and friendly. I would readily buy from them again. The whole dealership was a d with. They were professional, courteous, knowledgeable, experienced and friendly. I would readily buy from them again. The whole dealership was a delight to deal with…. No pressure but lots of help. The car buying experience was easy and without pressure. Everyone there was first class. I would recommend Novak Motors to anyone looking to buy a car and would buy again there myself. More

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Great customer service. Everyone was easy to talk to did not feel pressured by the staff. We plan on doing bussiness with them again. Everyone was easy to talk to did not feel pressured by the staff. We plan on doing bussiness with them again. More

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Don was great straight foward guy no bs. dealership offers liftetime powertrain warranty for as long as you own the vehicle. we were in an out as we have a newborn it was seamless and awesom dealership offers liftetime powertrain warranty for as long as you own the vehicle. we were in an out as we have a newborn it was seamless and awesome. More

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Rick and Joel are awesome. Everyone is so friendly, very patient and knowledgeable. From walking in I felt like I was part of the family. They made me feel like I was always th Everyone is so friendly, very patient and knowledgeable. From walking in I felt like I was part of the family. They made me feel like I was always their top priority and answered all my questions and when I forgot to ask something I called them and they addressed the situation immediately. I would rate them 7 stars ⭐️ if it went that high 😊 More

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