Hans Batista Castro | Page 13

Franco and all of the staff that we interacted with went above and beyond to ensure that we were satisfied with our purchase. No sales pitches, just staightforward, honest, and decent people helping us thro above and beyond to ensure that we were satisfied with our purchase. No sales pitches, just staightforward, honest, and decent people helping us through the process. They are the epitome of what customer service should be. A high recommendation on all levels ! More

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Joel and the entire staff at Novak Motors made my purchasing experience a smooth and seamless transaction. I will definitely recommend them to my friends. purchasing experience a smooth and seamless transaction. I will definitely recommend them to my friends. More

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Joel was extremely patient as I searched to find the perfect vehicle. Everyone at Novak was extremely honest and forthcoming. Working with them was a pleasure. They take pride in the vehicles they offer perfect vehicle. Everyone at Novak was extremely honest and forthcoming. Working with them was a pleasure. They take pride in the vehicles they offer. Highly recommend. More

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Novak Motors is a great place to buy a used vehicle. Our salesman Joel met us at the door and is a very nice guy. So was the finance guy Hans. And the cars they sell come with a lifetime warranty. Our salesman Joel met us at the door and is a very nice guy. So was the finance guy Hans. And the cars they sell come with a lifetime warranty. More

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One of the best car buying experiences! Steve Amodei and the staff at Novak Motors were a pleasure to deal with, no pressure, gimmicks, inflated sales pitches! Very accommodating and I wo Steve Amodei and the staff at Novak Motors were a pleasure to deal with, no pressure, gimmicks, inflated sales pitches! Very accommodating and I would absolutely buy from them again! Thanks Steve and Novak Motors! More

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Website is well done which allowed me to do comparisons and deep Dices on my own. Service managers are very good. Have had multiple cars serviced there over the years. John was responsive and available whe and deep Dices on my own. Service managers are very good. Have had multiple cars serviced there over the years. John was responsive and available when asked. He didn’t push our decision in any particular direction, making it a buying experience that was enjoyable. Hans was efficient and we did not get the usual push to buy add ons. Car was delivered on time, and meets our expectations so far. I would recommend Novak Motors to anyone looking for a quality used vehicle and/or good service. More

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This Dealer Rocks! !! They just don't talk the talk,they walk the walk!!! Would highly recommend!!! !! They just don't talk the talk,they walk the walk!!! Would highly recommend!!! More

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Such an easygoing and enjoyable transaction today with sales rep John. Even the business part of signing papers was quick and easy with Hans. Well done! sales rep John. Even the business part of signing papers was quick and easy with Hans. Well done! More

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We found a Jeep Wrangler with all the options that we were looking for on the Novak Motors NJ website. What started with an email and then several phone conversations, resulted in a seamless transaction were looking for on the Novak Motors NJ website. What started with an email and then several phone conversations, resulted in a seamless transaction at the dealership. Joel followed through with everything discussed on the phone and was very accommodating once we arrived. Everyone that assisted with this sale was pleasant and very professional. The dealership is clean, bright and is easy to find. It was worth the drive from Pennsylvania. More

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Dealership completely exceeded my expectation, very clean, organized and everyone was extremely welcoming. Car selection was fantastic, every vehicle was clean, presentable and well maintained. John clean, organized and everyone was extremely welcoming. Car selection was fantastic, every vehicle was clean, presentable and well maintained. John Castellano was incredibly helpful, friendly and professional.. in addition to being super knowledgeable, easy to work with and extremely responsive. Will absolutely recommend Novak and especially John to anyone looking for a high quality used car! More

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