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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
975 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 17, 2026
I went in to look at the Durango with no intention of
purchasing it that day. I had had a bad experience with Russ Darrow in Milwaukee in the past, so I was hesitant to go. Working with Joe and Jon on
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by LBISH
Verified Customer
Verified Customer
July 17, 2026
No appt, got me in and offered shuttle to my home.
Diagnosed and fixed car same day. Mechanic did great job, service Mgr. Lady kept me updated and explained everything step by step. I will be coming b
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by Terry
Verified Customer
Verified Customer
Employees Worked With
Abigail ?
July 17, 2026
No appt, got me in and offered shuttle to my home.
Diagnosed and fixed car same day. Mechanic did great job, service Mgr. Lady kept me updated and explained everything step by step. I will be coming b
More
by Terry
Verified Customer
Verified Customer
Employees Worked With
Abigail ?
Dealership Inventory (164 Vehicles)
2019 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
2026 Jeep Grand Cherokee L
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Authorized Accessories Store
- Free WiFi
- Instant Financing
- Quick Lube
- Shuttle Service
- Vending Machines
- Rental Car Service Onsite
- Free Loaner Cars
- Free Drinks
- Free Coffee
- Express Service
- Home Delivery
- No Contact Transactions
- Drive-In Service
- Customer Lounge Area
- Virtual Appointments
- Vehicle Sanitization
- Children's Play Room
- Cable TV
- Home Test Drives
- Automated Car Wash
- Authorized Parts Store
- After Hours Drop-Off
