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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
915 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 08, 2026
Helpful .
.. efficient .... pleasant We were greeted at the door and the dealership was clean with nice music. We were given a water bottle and treated like a g
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by rwallock
Verified Customer
Verified Customer
Employees Worked With
Joe c
April 05, 2026
I've been going to Russ Darrow for 2 Jeeps and a Toyota.
Of course I appreciate the people, the service and sales people. I trust you with the repairs, your honesty about mechanical issues and reasonable co
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by rlmaze
Verified Customer
Verified Customer
Employees Worked With
Abigail
March 20, 2026
Very easy to work with!
Amazing communication and a very smooth process. Would highly recommend Russ Darrow CDJR West Bend.
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by joseph.falconer
Verified Customer
Verified Customer
Employees Worked With
Jon, Blake, Justin G
Dealership Inventory (178 Vehicles)
2017 Jeep Wrangler Unlimited
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
2026 Jeep Grand Cherokee L
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Authorized Accessories Store
- Free WiFi
- Instant Financing
- Quick Lube
- Shuttle Service
- Vending Machines
- Rental Car Service Onsite
- Free Loaner Cars
- Free Drinks
- Free Coffee
- Express Service
- Home Delivery
- No Contact Transactions
- Drive-In Service
- Customer Lounge Area
- Virtual Appointments
- Vehicle Sanitization
- Children's Play Room
- Cable TV
- Home Test Drives
- Automated Car Wash
- Authorized Parts Store
- After Hours Drop-Off
