"Exceptional Service from start to finish"
Typically working with Car Dealerships is unnecessarily time consuming ladened with tons of BS and unnecessary talk. Hani made purchasing my Prius Prime simple and straight forward. Hani's detail to attention from explaining our financial options as well as the workings of our car was par excellence. So much so that we will be buying an additional car through him and have spread the word to our friends to work with him as well. A dealership is only as good as it's sales people and Hani sets a much higher standard of service and attention to prospective buyers.
Other Employees Tagged:
"High efficiency, great deal"
- Tim Dong
I called the customer service for a deal and the girl helped me a lot. They gave me the best deal comparing to what I got from other two dealers. And after I arrived there, I got my car efficiently. People work nicely there.
"Amazing experience, I know, right? At a dealership!"
I've had a lot of bad dealership experiences in the past, and I'm not too proud to say that I've been that absolute pain in the arse customer the dealerships hate. DCH was different! I go in with my calculator apps, my kbb, Edmunds, TrueCar, and nada values. I know more about the cars than half the salesman I've dealt with, but at DCH, I was quoted an unbelievable price through email, right off the bat. I didn't have to negotiate until it came to my trade. Even then, we met in the middle range and I was very happy with the deal. What's really awesome is the service I got while buying and after. Hany Arian went above and beyond to get me excited about the new truck and to make sure I would get out of there before game time super bowl Sunday. From pulling in at 2pm to driving my new truck home at 4pm, I was impressed. Hany made me slow down enough to show me all the features I "thought I knew" and even made sure I got everything from my old vehicle. He even expedited the state inspection sticker for me the Tuesday after. The experience was so good, i literally thought it was fake for a while. This wouldn't be a proper review with out some criticism, so here goes. The high pressure on the useless warranties was pretty epic...and I can see how someone with a little less knowledge of the actual warranties would be taken. Please back off on the "sign here to acknowledge that you will not be protected" garbage. Thank you Hany and Will, my family and I will be back!
"Great customer service"
Hany provided amazing service e very attentive with such a great personality. Transaction was done smoothly with no stress, I will most definitely come back to Toyota in the future!
"Great experience buying a Toyota. Hany made things easy!"
- Happy customer
Very pleasant experience. Hany listened to what I was looking for and was a pleasure to deal with. Test drive was great, Hany explained all features. Agreeing on a price was easy and finalizing the purchase was a breeze. Highly recommended!
I went to DCH to simply check out a car I had looked at online. Hany was super helpful, and sealed the deal that day! Drove my car off the lot a few short hours later! The finance team explained everything and it was such an easy process!
"Quick and easy same-day purchase"
Got a great quote through a buying service, and made the purchase the same day with relatively be ease! Everything was smooth, and I left with a great new car. Thanks Hany!
Hany was awesome. Very smart guy. Knew the answers to all of my questions. Professional and absolutely ZERO PRESSURE. Highly recommend Hany if your in the market for any totota/Scion vehicle.
"Getting a new car"
- diana Figueroa Trinidad
Hany was a great help. He got me the car i wanted and help meget out my lease earlier. We were able to get a great monthly patment for a 2018 rav 4 adventure.
I recommend going here DCH Toyota has cganged ao much and has better costumer service than 3 years ago.
"Great customer service!"
- Greg K
I went to see Hanybecause my lease was up on my Corolla. I returned to DCH Toyota even though I live in Framingham because of my previous experience with Hany. He took the time to explain all my options and I was pleasantly surprised to drive out of the dealership the same day with my 2018 Camry. I was even provided with lunch while waiting for the paperwork to be completed. I would definitely recommend DCH for anyone planning on purchasing a Toyota.