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William Castaneda
William Castaneda at Lou Sobh Kia

William Castaneda

Sales Representative

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of William Castaneda

June 28, 2026

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Employee Rating

Fantastic customer service Zoro was great. The finance process was seamless. Great overall process. This was my second purchase. And I was just as pleased as my first time More

by joshua.ours
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey, Craige Burke

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Jul 01, 2026

Lou Sobh Kia responded

Thank you for your continued trust in Lou Sobh Kia! We're thrilled Zorro, Matt, William, and the rest of our team made your second purchase just as enjoyable as your first. Congratulations on your new vehicle, and we look forward to seeing you again!

June 27, 2026

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Zorro was totally AWESOME! 💙. He was kind and patient and put absolutely no pressure on me! More

by mbalay
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 01, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're so glad Zorro made your experience enjoyable with his patience and no pressure approach. We'll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

June 14, 2026

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Very satisfied with the purchase of KIA EV9. Had a great experience with the sales team. Thanks More

by Iswaya
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craige Burke

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Jun 16, 2026

Lou Sobh Kia responded

Thank you for your kind words! We're delighted to hear you had a great experience with our sales team and are enjoying your new Kia EV9. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

May 15, 2026

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Very helpful and professional in select the car preference and quote to me. Thanks lot More

by MATHANA.MARIMUTHU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.D. Burns, Andrew Fabec, Andrew Krum

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May 18, 2026

Lou Sobh Kia responded

Thank you for the kind review! We’re happy to hear our team was helpful and professional while assisting you with finding the right vehicle. Congratulations and thank you for choosing Lou Sobh Kia!

May 05, 2026

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Very helpful and quick with the appointment turnaround and was able to listen to my concerns and address them without making it a hassle on my end. Appreciated service follow through of free oil change. More

by wcsparksfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Sosebee, Elijah Barnes, Harald Hagen, Zach Leist, Jamie Maxie, Jose Pineda, Kevin Williams, Amber Woodcock , Juan Aguilera

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May 07, 2026

Lou Sobh Kia responded

Thank you for your feedback! We are glad to hear your concerns were addressed quickly and efficiently. It is great to know our team made the process easy for you. We appreciate you choosing Lou Sobh Kia.

May 03, 2026

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Employee Rating

Professionals who makes the buying experience perfect This is the third Kia we've purchased, by far the best overall experience More

by brgeorgia
Recommend Dealer
Yes

Other Employees Tagged: William Castaneda

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May 07, 2026

Lou Sobh Kia responded

Thank you for your continued trust in Lou Sobh Kia! We are honored to have helped you with your third Kia purchase and are thrilled to hear this was your best experience yet. We will be sure to share your kind words with William.

April 26, 2026

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Employee Rating

Very easy to deal with, no pressure l knew what l wanted. Fair trade on my 2022 Sorento More

by 55456435
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 29, 2026

Lou Sobh Kia responded

Thank you for your review! We’re glad to hear your experience was easy and pressure-free, and that you received a fair trade. We appreciate your business and hope you enjoy your new vehicle!

April 23, 2026

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It was as good as an experience as possible when buying a new car. William put me under no pressure to buy. I appreciated that. More

by ruthannsmail
Recommend Dealer
Yes

Other Employees Tagged: William Castaneda

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Apr 24, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear William provided a no-pressure and positive experience. We appreciate your business and hope you enjoy your new vehicle!

April 18, 2026

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Employee Rating

Repaired my radio and everything works well and showed me how to work various things that I didn’t know. More

by johnpkidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen

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Apr 24, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear everything is working well and that our team was able to walk you through the features. We appreciate you choosing Lou Sobh Kia!

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