Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen | Page 2

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.9
71 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

71 Reviews

Write a Review

71 Reviews of Harald Hagen

July 04, 2026

Dealership Rating
Employee Rating

Very pleased with our service provider. He was very Friendly, helpful and a pleasure to work with. More

by paige.holloway30
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 08, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're happy to hear your service advisor provided friendly, helpful service and made your visit a great experience. We appreciate your support and look forward to seeing you again!

July 03, 2026

Dealership Rating
Employee Rating

Clean and comfortable waiting area, easy to make appointments and relatively quick service wait time. More

by malissacoleman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're glad you enjoyed our comfortable waiting area and found scheduling your appointment easy. We appreciate your support and look forward to seeing you again!

July 02, 2026

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Very professional and experienced. I trust Lou Sobh Kia with my vehicle and, by extension, with my family's safety. More

by barbaraalford2021
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Williams

Jul 08, 2026

Lou Sobh Kia responded

Thank you for your thoughtful review! Knowing you trust our team with your vehicle and your family's safety means the world to us. We truly appreciate your confidence in Matt and our service team, and we look forward to taking care of your vehicle for years to come.

June 26, 2026

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Everyone I have interacted with is very friendly and always helpful. When in waiting area I have never overheard a complaint. More

by sushkalib
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Utley, Kevin Williams , Amber Woodcock

Jul 08, 2026

Lou Sobh Kia responded

Thank you for your thoughtful review! We're so glad you've consistently experienced friendly and helpful service from our team. We appreciate your continued trust and look forward to seeing you again!

June 21, 2026

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Service check-in was fast and efficient. Safety recall performed in less than one hour and vehicle was given a complimentary car wash when service was completed. Dealership has a comfortab More

by robert.klein42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Lou Sobh Kia responded

Thank you for your feedback! We're glad your check-in was quick and efficient and that your safety recall was completed promptly. We appreciate you choosing Lou Sobh Kia and are happy you enjoyed our comfortable waiting area and complimentary car wash!

June 18, 2026

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Great service! Had an emergency flat two traffic lights away and they got me in quickly. Fixed my flat and got me back on the road within an hour even without an ap More

by hensleyk49
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

Lou Sobh Kia responded

Thank you for your kind words! We're so glad our team could get you in quickly and back on the road after your unexpected flat tire. We appreciate you choosing Lou Sobh Kia and are always here when you need us!

June 18, 2026

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Always kind and helpful. Was able to squeeze me in at the last minute. So pleased! More

by m.pat72
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 18, 2026

Lou Sobh Kia responded

Thank you for the kind words! We're so glad our team was able to get you in at the last minute and provide a great experience. We appreciate your support and look forward to seeing you again!

June 17, 2026

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Employee Rating

Prompt, exceptional service is always the standard. I also love getting my car back clean. More

by Laura McGray
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're so glad you consistently receive prompt, exceptional service and enjoy getting your vehicle back looking its best. We appreciate your support and look forward to seeing you again!

June 16, 2026

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Employee Rating

Recommendation w/reservations. Left blinker inop. Took it in once on 6/12, supposedly repaired. By Sunday 6/14 blinker was again inop. Took it back on 6/16, supposedly repaired, le More

by LYNNENIELSEN2013
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service rep Justin was very efficient, but service was not coordinated.

Jun 18, 2026

Lou Sobh Kia responded

Thank you for your feedback. We understand how frustrating it must be to deal with an ongoing issue and multiple visits without having the concern fully resolved. We appreciate your patience and are glad Justin provided efficient service throughout the process. Please reach out to our Service Manager, Harald Hagen, at hhagen@lousobhkia.com or 678-679-7283 so we can learn more and work toward a resolution.

June 16, 2026

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Employee Rating

Really happy with the work, nice job. Efficient and easy, will go back next time More

by Hclayman1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams , Amber Woodcock

Jun 18, 2026

Lou Sobh Kia responded

Thank you for the kind words! We're thrilled to hear your visit was efficient and easy. We appreciate your support and look forward to seeing you next time!

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