Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen | Page 2

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.9
63 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

37 yrs, 1 mo

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

63 Reviews

Write a Review

63 Reviews of Harald Hagen

June 16, 2026

Dealership Rating
Employee Rating

Recommendation w/reservations. Left blinker inop. Took it in once on 6/12, supposedly repaired. By Sunday 6/14 blinker was again inop. Took it back on 6/16, supposedly repaired, le More

by LYNNENIELSEN2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service rep Justin was very efficient, but service was not coordinated.

Jun 18, 2026

Lou Sobh Kia responded

Thank you for your feedback. We understand how frustrating it must be to deal with an ongoing issue and multiple visits without having the concern fully resolved. We appreciate your patience and are glad Justin provided efficient service throughout the process. Please reach out to our Service Manager, Harald Hagen, at hhagen@lousobhkia.com or 678-679-7283 so we can learn more and work toward a resolution.

June 16, 2026

Dealership Rating
Employee Rating

Really happy with the work, nice job. Efficient and easy, will go back next time More

by Hclayman1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

Jun 18, 2026

Lou Sobh Kia responded

Thank you for the kind words! We're thrilled to hear your visit was efficient and easy. We appreciate your support and look forward to seeing you next time!

June 13, 2026

Dealership Rating
Employee Rating

Always very helpful and friendly staff. Quick service - clean accommodations. Very knowledgeable staff with the right answers. More

by bjcatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Lou Sobh Kia responded

Thank you for your kind feedback! We're delighted to hear our team was helpful, friendly, and knowledgeable and that you enjoyed our quick service and clean accommodations. We appreciate your trust in Lou Sobh Kia and look forward to serving you again.

June 11, 2026

Dealership Rating
Employee Rating

I really enjoy working with the dealership, and I’d especially like to thank Service Manager Kevin and Service Advisor Justin—they’ve been a huge help. Whenever you have an issue, they really get it re More

by volkanakkaya6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Lou Sobh Kia responded

Thank you for your thoughtful review! We're so glad to hear Kevin and Justin have been such a tremendous help and consistently work to resolve any issues that arise. Providing exceptional service and support is what we strive for every day. We truly appreciate your continued trust in Lou Sobh Kia!

June 10, 2026

Dealership Rating
Employee Rating

Customer service is friendly knowledgeable and understanding. We will keep coming back for service and to purchase. More

by Plankstihl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

Jun 10, 2026

Lou Sobh Kia responded

Thank you for the wonderful feedback! We're thrilled to hear you found our team friendly, knowledgeable, and understanding. We truly appreciate your loyalty and look forward to helping you with your service and vehicle needs for years to come.

June 02, 2026

Dealership Rating
Employee Rating

Well oiled machine. Amber was a true professional. The dealership is very convenient to Dunkin’ Donuts. More

by rb6606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

Jun 10, 2026

Lou Sobh Kia responded

Thank you for the great review! We're thrilled to hear Amber provided a professional experience and that everything went smoothly during your visit. We appreciate your sense of humor about our convenient location as well! Thank you for choosing Lou Sobh Kia.

June 01, 2026

Dealership Rating
Employee Rating

Great service department. I like the fact that now I can see an appointment for an oil change to ensure I can get it done quickly. Nice waiting area. More

by tom.burdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Lou Sobh Kia responded

Thank you for your feedback! We're happy to hear you appreciate our appointment scheduling process and that it helped make your oil change visit more convenient. We're also glad you enjoyed our waiting area. Thank you for choosing Lou Sobh Kia, and we look forward to seeing you again.

May 22, 2026

Dealership Rating
Employee Rating

After calling about a few manufacturers recalls the service team got me in right away, fixed all the recalls in a very short period and got me on my way. They were all very pleasant to deal with. More

by GALLOFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Lou Sobh Kia responded

Thank you for the great review! We’re happy to hear our service team was able to get your recalls taken care of quickly and get you back on the road in a timely manner. We truly appreciate your kind words about the team and thank you for choosing Lou Sobh Kia!

May 18, 2026

Dealership Rating
Employee Rating

Very prompt service and very friendly customer service received. Highly recommend Lou Sobh Kia for your service requirements. More

by Wini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Lou Sobh Kia responded

Thank you for the great review, Wini! We’re glad to hear you received prompt and friendly service during your visit. We truly appreciate your recommendation and thank you for choosing Lou Sobh Kia!

May 18, 2026

Dealership Rating
Employee Rating

Matt and the service crew are all outstanding! I’ve always received excellent service with a positive attitude. More

by Lumpkinheather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock , Matt

May 18, 2026

Lou Sobh Kia responded

Thank you for the wonderful feedback! We’re so glad to hear Matt and the service team continue to provide outstanding service with a positive attitude. We truly appreciate your support of Lou Sobh Kia!

2
...

Dealership Inventory (331 Vehicles)

new 2027 Kia Telluride Hybrid car, priced at $62,107
2027 Kia Telluride Hybrid
new
White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento car, priced at $36,781
2026 Kia Sorento
new
Ivory Silver exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento car, priced at $37,283
2026 Kia Sorento
new
Panthera Metal exterior
Automatic
All-wheel Drive
new 2026 Kia EV6 car, priced at $47,965
2026 Kia EV6
new
Panthera Metal Matte exterior
Automatic
Rear-wheel Drive
new 2026 Kia K5 car, priced at $30,550
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
new 2027 Kia Telluride car, priced at $68,111
2027 Kia Telluride
new
Glacial White exterior
Automatic
All-wheel Drive