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Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen | Page 2

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.8
43 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

36 yrs, 11 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.8

43 Reviews

Write a Review

43 Reviews of Harald Hagen

April 11, 2026

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Employee Rating

They were amazing! They helped me so much. They were so kind and they made sure my oil was changed so I could have a safe trip on my vacation. Thank you so much. More

by erickagarmon1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

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Apr 16, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re happy to hear our team took great care of you and made sure your vehicle was ready for a safe trip. We’ll be sure to share your feedback with Harald and Kevin. Thank you for choosing Lou Sobh Kia!

April 02, 2026

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Employee Rating

The customer service experience I had was exemplary! This area of car service is probably the most important, and Kia Cumming knocked it out of the park ! More

by lollygf211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your wonderful review! We’re thrilled to hear your customer service experience was exemplary. Providing excellent service is one of our top priorities, so it means a lot to know our team knocked it out of the park for you. Thank you for choosing Lou Sobh Kia!

March 25, 2026

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Employee Rating

The service check in was quick and easy and the employee that checked my car in was nice and friendly More

by Reid, T41556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember her name

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Mar 27, 2026

Lou Sobh Kia responded

Thank you for the kind review! We’re so glad to hear your service check-in was quick and easy and that our team made you feel welcome from the start. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again for your next visit!

March 22, 2026

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Employee Rating

Greatly appreciate Linda in service department. Also service manager was super nice! Service crew addressed all my requests More

by locoetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda

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Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your kind review! We’re so glad to hear Linda and our service team took great care of you and addressed all of your requests. We truly appreciate you trusting Lou Sobh Kia with your vehicle!

March 17, 2026

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Employee Rating

Great Hours, fast and friendly techs and advisors. Recommend services as needed but not in a “your car will die if you don’t do this” way. More

by TSQUARE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Jeff Christian

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Mar 18, 2026

Lou Sobh Kia responded

Thank you for the awesome feedback! We’re glad you appreciate our hours and that our team provided fast, friendly service without any pressure. That’s exactly the experience we aim for. We truly appreciate your recommendation and thank you for choosing Lou Sobh Kia!

March 10, 2026

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Employee Rating

Nice facility with coffee and popcorn and comfortable waiting area. Reasonable prices. Good communication with service advisor via text. Bring your owners manual to verify maintenance intervals. More

by DJBOWLER325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Jeff Christian

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Mar 12, 2026

Lou Sobh Kia responded

Thank you for your great review! We're glad to hear you enjoyed our waiting area and amenities while your vehicle was being serviced. It's great to know our team provided good communication throughout your visit. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again for your future service needs!

March 07, 2026

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Excellent dealership. Courteous, kind, professional. I took my car in for maintenance and they took care of me that day. More

by jon.t.ringler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear our team provided courteous and professional service and that we were able to take care of your maintenance the same day. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again!

February 24, 2026

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Employee Rating

Justin and Jeremy and the rest of the team were so helpful and on top of the process. Highly recommend More

by Tyler90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Jeff Christian

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Mar 09, 2026

Lou Sobh Kia responded

Thank you for your great review! We're glad to hear Justin, Jeremy, and the rest of our team were helpful and kept everything running smoothly during your visit. We truly appreciate your recommendation and thank you for choosing Lou Sobh Kia!

February 24, 2026

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Employee Rating

Fast, friendly, and great service! I drove an extra hour out of my way to get my service done at Lou Sobh Kia and I am glad that I did. More

by Brooke Lowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Jeff Christian

Report | Print
Mar 09, 2026

Lou Sobh Kia responded

Hi Brooke, thank you for your wonderful review! We're so glad to hear you had a fast, friendly, and great service experience with our team. It truly means a lot that you chose to drive the extra distance to visit us. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again for your future service needs!

February 22, 2026

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Employee Rating

Personal service at its finest! Excellent communication with all staff involved with this service. Thanks! More

by MamaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Lou Sobh Kia responded

Thank you for the amazing review! We’re so glad to hear you experienced personal service at its finest and great communication from our team. We truly appreciate your support and look forward to seeing you again at Lou Sobh Kia!

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