Harley Schrock
Harley Schrock at Crown Buick GMC

Harley Schrock | Page 7

General Manager

Crown Buick GMC

5237 34th St N
St. Petersburg, FL 33714

5.0
74 Reviews
5.0

74 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

74 Reviews of Harley Schrock

July 09, 2019

Dealership Rating
Employee Rating

Great salesman, great experience. Anthony was amazing Great experience, good follow up on trade in and documentation. I would recommend anthony constantinople as a salesman to anyone. The store is. Well m More

by moigutierrez52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Constantinople, John Peeples

July 08, 2019

Dealership Rating
Employee Rating

Will provided awesome service, knowledge and experience From the time I stepped into Crown Buick GMC and met Will through the entire buying process, the attention to service, detail and follow through was 5 More

by Joe Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Garcia

July 02, 2019

Dealership Rating
Employee Rating

Awesome experience!!! Purchased a 2019 GMC Terrain June 1st. CROWN Buick GMC was excellent in customer service. Sales Rep Tony knew his stuff about this vehicle. Gen Mgr More

by emmetbella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Crevello, John Peeples

July 01, 2019

Dealership Rating
Employee Rating

Awesome I had a great experience at this dealer dealership , my sales person Wilfredo Garcia was excellent he was friendly knowledgeable and made everything r More

by Juve123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Garcia

June 30, 2019

Dealership Rating
Employee Rating

Great all around. Everyone we came in contact with was very pleasant. The employees were all in a very good mood. We drove from Melbourne to Tampa to pick up our vehicl More

by Cappete
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Peeples, Kevin Watson

June 05, 2019

Dealership Rating
Employee Rating

Purchased 2019 GMC Great buying experience, no pressure and great price. Kevin is very knowledgeable and professional. All employees were very customer focused and made More

by Love my GMC truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fernandez , Mike Mathis, Robert Patterson, Kevin Watson

Jun 06, 2019

Crown Buick GMC responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make your buying process so pleasant and pressure-free! We appreciate you leaving us this kind recommendation, and we hope you enjoy your new vehicle!

June 01, 2019

Dealership Rating
Employee Rating

Great Sales Team I stoped in here to test drive a GMC Denali and an AT4. Everyone I worked with was extremely professional, knowledgeable, and nice to work with. Tony More

by DBaldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Crevello, Robert (Bob) Meredith, Beryl Mokros

Jun 04, 2019

Crown Buick GMC responded

Dustin, Thank you for taking the time to leave us this amazing review! We are so pleased that you decided to stop by, and that you found your experience working with us to be so helpful and pressure-free! We are delighted to know that you ultimately found your perfect vehicle elsewhere- but if there is anything more that our team may help you with in the future, please do not hesitate to give us a call.

May 04, 2019

Dealership Rating
Employee Rating

Should be 0 Stars what xxx CLOWNS Started with a 0 star lease experience from 2 years, just a continuation of 0 star treatment. Talked to a new Idiot Bruce in their fiance department a More

by melusa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Peeples

May 06, 2019

Crown Buick GMC responded

Dear melusa1, Thank you for your review but frankly disappointed with your comments considering we had no choice but to reimburse the lender, since there was still a payoff on your vehicle as you were aware. The product you wanted to cancel was financed with the vehicle and therefore the payoff would go back to the lender. We have called and since you paid the vehicle off, and the difference of $139 will be sent to you by GM Financial within 30 days. Sincerely, Harley Schrock, General Manager

May 15, 2019

melusa1 responded

Harley, You should have cut me a replacement check, Duh!!!!! Still waiting for the check from GMAC!!!!

February 17, 2019

Dealership Rating
Employee Rating

Car experience Great experience!! I would highly recommend everyone come here for this experience and customer service. By far the best sales and management team tha More

by Duham2125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cole Connor , Greg Herndon

Feb 19, 2019

Crown Buick GMC responded

Thank you so much for your wonderful review! We are honored by your kind words, and we are so glad that we had the opportunity to work with you. We hope you enjoy your new vehicle, and we hope to serve you again in the future!

August 25, 2018

Dealership Rating
Employee Rating

Professional and caring team Sincerely appreciative for the level of professionalism and to listening and hearing our needs/concerns. We are extremely happy and satisfied with th More

by CLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Boldin, John Peeples

Aug 27, 2018

Crown Buick GMC responded

We are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Our sales team will be especially happy to hear that you were completely satisfied with their customer service.

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