Harold Dean

ALWAYS QUICK AND EASY, HAROLD TAKES CARE OF MY FAMILY AND I AND WE GREATLY APPRECIATE IT. I AND WE GREATLY APPRECIATE IT. More

by JFABER0 Verified Customer Verified Customer

Report | Print

I brought my truck in almost two weeks ago after multiple electrical issues surfaced simultaneously, dashboard error codes appeared, the cameras stopped working completely, and the cruise control failed. Wh electrical issues surfaced simultaneously, dashboard error codes appeared, the cameras stopped working completely, and the cruise control failed. While technical issues can take time to diagnose, the complete lack of communication from this service department is unacceptable. It has been nearly 14 days without a single meaningful update, timeline, or resolution regarding my vehicle. I have had to be the one reaching out, only to get no real answers. When you trust a dealership with your vehicle, clear communication and timely service should be the baseline expectation. Leaving a customer completely in the dark for two weeks is terrible service. I hope management takes notice and addresses how their service team handles customer communication and ongoing repairs. More

by rjhn504 Verified Customer Verified Customer

Report | Print

Very courteous and helpful with my purchase of my new Truck and the best salesman in Awad. Truck and the best salesman in Awad. More

by papo_rene Verified Customer Verified Customer

Report | Print

best service advisor ever. Orr always treats me right. Staff are all very friendly and i would recommend them to everyone. Orr always treats me right. Staff are all very friendly and i would recommend them to everyone. More

by aanderson Verified Customer Verified Customer

Report | Print

Great service. Good communication.highly recommend this dealership .fixed everything to our satisfaction and let us know right away when they had to order parts an Good communication.highly recommend this dealership .fixed everything to our satisfaction and let us know right away when they had to order parts and when they would be in More

by KACL24 Verified Customer Verified Customer

Report | Print

Harold did a great job! He communicated very well and took care of my concerns! Great job! He communicated very well and took care of my concerns! Great job! More

by MICHAELSYKES68 Verified Customer Verified Customer

Report | Print

Oil change and tire rotation, also experiencing issue with OnStar and app connectivity. Completed service and investigated onstar issue. They had to order a part for replacement, but happy with service s with OnStar and app connectivity. Completed service and investigated onstar issue. They had to order a part for replacement, but happy with service so far. More

by HAILEYSMOMMA09 Verified Customer Verified Customer

Report | Print

Great customer service, fast service explains everything where you can really understand what they’re telling you where you can really understand what they’re telling you More

by manessdebra3 Verified Customer Verified Customer

Report | Print

They we’re very helpful with the issue on my 1500 Chevy Silverado fixed it same day I Silverado fixed it same day I More

by icemanaa37 Verified Customer Verified Customer

Report | Print

Great service / quick oil change! Friendly, smiling and courteous staff! Complementary car wash included with service! Friendly, smiling and courteous staff! Complementary car wash included with service! More

by ralph.lydia Verified Customer Verified Customer

Report | Print