Harold Dean | Page 18

Service Joe and all the staff in the service area have provided excellent service and in a timely manner after I have worked all night. They have greeted me w Joe and all the staff in the service area have provided excellent service and in a timely manner after I have worked all night. They have greeted me with a warm smile and made me feel at home! Hey More

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Great service Responsive, helpful and knowledgeable staff. Harold was low key, but helpful and provided service according to my needs and not trying to up sell, or Responsive, helpful and knowledgeable staff. Harold was low key, but helpful and provided service according to my needs and not trying to up sell, or be evasive. More

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Fast yet thorough On time, friendly and thorough. Took time to explain the printout of diagnostics.. My car is well taken care of and I appreciate it! Thanks! On time, friendly and thorough. Took time to explain the printout of diagnostics.. My car is well taken care of and I appreciate it! Thanks! More

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Profession service I would say that I was given excellent and professional service when I called and then came in for repair service at a time when I was new to this are I would say that I was given excellent and professional service when I called and then came in for repair service at a time when I was new to this area! More

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Great customer service They are always friendly and helpful. They make sure your vehicle is in and out as fast as possible and provide quality work. We will continue to get They are always friendly and helpful. They make sure your vehicle is in and out as fast as possible and provide quality work. We will continue to get our vehicles serviced here. More

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Excellent service center I brought my truck in for a few warranty issues and the service was very friendly and professional. Everyone I came in contact with were very helpful I brought my truck in for a few warranty issues and the service was very friendly and professional. Everyone I came in contact with were very helpful and friendly. Excellent service center. More

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Very nice and friendly. Oil change and hail damage repair. Great work! Repair was done in a timely manner and they addressed all of my concerns. Jared Fabor was truly awes Oil change and hail damage repair. Great work! Repair was done in a timely manner and they addressed all of my concerns. Jared Fabor was truly awesome and figured out the problem with my car. He discovered a piece of grass that was causing an issue in my filter system and made my car run perfect! More

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Great experience at Orr Chev dealership in Ft Smith AR I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, m I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question. More

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Amazing service We had to take our car in for repairs that came upon suddenly. We were able to get an appointment extremely quickly and the service was completed as i We had to take our car in for repairs that came upon suddenly. We were able to get an appointment extremely quickly and the service was completed as in an excellent timeframe! I greatly appreciate the service team and dept! More

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very satisfied very helpful and knowledgeable would reccomend to all my friends and family. the wait time was very minimum and the waiting area was comfortableand r very helpful and knowledgeable would reccomend to all my friends and family. the wait time was very minimum and the waiting area was comfortableand relaxing. More

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