Harold Dean | Page 19

Have your car checked by a mechanic I purchased a “certified” used vehicle from the dealership. Only to find out that there were a couple of moderate issues not apparent during the brief I purchased a “certified” used vehicle from the dealership. Only to find out that there were a couple of moderate issues not apparent during the brief test drive, and not disclosed by the salesman (Don). When I contacted them the following day they were happy to tell me their service team would look at it for a completely out-of-pocket cost on my when I contacted them the following day they were happy to tell me their service team would look at it for completely out-of-pocket cost on my hand end. So ready to pay the sales tax, and my down payment, I apparently now had a nice service fee to look forward to. So now $500 and some change later I have the issues fixed. And the whole time I got to see the artificial smiles of that wonderful salesman, and the crappy attitude from their service team when I questioned why I would be out of pocket on a vehicle that I literally just drove off the lot one day ago. At any rate, if you buy a vehicle from this dealership go have it looked at by a mechanic that you trust, otherwise shop somewhere else if that is too much hassle. More

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My 17 Fireball Ron was very courteous and helpful. The entire sales team, service, and finance depts have been great in dealing with the sale and service after the Ron was very courteous and helpful. The entire sales team, service, and finance depts have been great in dealing with the sale and service after the sale. More

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Very Satisfied In and out in less than 2 hours. Satisfying experience. Navigation system not functioning. They quickly trouble shot the issue and repaired it with In and out in less than 2 hours. Satisfying experience. Navigation system not functioning. They quickly trouble shot the issue and repaired it with parts on hand. More

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Excellent service, polite, efficient personnel I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! The lounge area is very nice and I enjoy the great coffee bar. More

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Warranty Work Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't have to see them for a long time. More

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Customer Service Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. More

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Warranty repairs All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle More

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Service Couldn't ask for better servicemen to deal with. Quick turn around with step by step communication to ensure it's what we needed and wanted. Follow up Couldn't ask for better servicemen to deal with. Quick turn around with step by step communication to ensure it's what we needed and wanted. Follow up call to further ensure the issue was handled. If I could say better than 5star I'd be even more pleased! Thank you More

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Great sales and service Have helped me with serveral new vehicles and servicing all my vehicles. Have always had great experiences. Highly recommend if looking for a new or u Have helped me with serveral new vehicles and servicing all my vehicles. Have always had great experiences. Highly recommend if looking for a new or used car or just want your car serviced. More

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reprogram of touch screen Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. More

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